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May 2018

Kiwi airport testing avatar service to ease staff workload

This article is part of the CW ANZ issue of May 2018

Auckland Airport is testing an AI-powered avatar at the arrivals area to answer biosecurity questions from travellers.

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Features in this issue

How Australian enterprises are unifying business communications
by Beverley Head
Business leaders and experts in rolling out unified communications tools in Australia stress the importance of change management and employee consultation to avoid digital white elephants
Australia needs to invest more in R&D to move forward
by Beverley Head
Innovation and Science Australia has made 30 recommendations for the government to consider if the nation is not to become a global backwater
AWS ups ante on cloud services for Australian government
by Aaron Tan
Cloud supplier AWS says government agencies can now assess the prospect of running protected workloads, following an independent cloud security assessment

Kiwi airport testing avatar service to ease staff workload
by Aaron Tan
Auckland Airport is testing an AI-powered avatar at the arrivals area to answer biosecurity questions from travellers

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