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March 2020

Covid-19: An Infographic - 3 Immediate Actions for CIOs

Sponsored by ComputerWeekly.com

Many organisations already engage customers overdigital platforms, such as branded sites and apps, onlinemarketplaces and social media. But offline face-to-face engagementstill plays a big role. Workplace collaboration, video conferencingand livestreaming solutions can serve various customer engagementand selling scenarios. Organisations should also enable customers touse self-service via online, mobile, social, kiosk and interactive voiceresponse (IVR) channels... Download now to read more!

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