September 2000

Thompson Racal Defence gets feel for customer requirements

The key to giving your customers what they want is making sure you have a comprehensive picture of what that is from the outset....  Continue Reading

Vague framework deals face Euro court probe

The UK Government is facing a legal challenge over the secret contracting arrangements that may involve some of its biggest IT...  Continue Reading

Training responsibilities

Enterprise resource planning (ERP) users within our company have been complaining that they have inadequate levels of training.  Continue Reading

IT are staff exposed to workplace emissions

Robert Dunt

IT staff may be more vulnerable than other office workers to allergies brought on by computer emissions.

New research...

UK clearing house slashes costs with IT overhaul

Nick Huber

A UK clearing company promises to slash charges for member banks by overhauling its IT systems.

In an ambitious IT...

Straw extends e-surveillance

Parliamentary reporter

Home Secretary Jack Straw announced a major extension of electronic tagging and computerised supervision in an attempt...

Vacuum sales treble on streaming success

Sales have trebled for e-business Vacuum Cleaners Direct since video clips of the machines on sale have been put on the company's...  Continue Reading

Contractor action plan over IR35 legislation

A contractor group is urging its members to claim for company benefits in the light of the Government's tax legislation for freelance IT staff, IR35....  Continue Reading

Customers find CRM suits them

Julia Vowler discovers that customer relationship management is a favourite of the financial services sector, but although they...  Continue Reading

Europe faces e-skills shortage

Europe may be poised to take charge of the world's e-business economy, but unless serious skills shortages are addressed, the...  Continue Reading

Don't forget the human touch

A Web presence can substantially reduce business costs but savings should not be chased at the expense of customer relationships,...  Continue Reading

Baan wins £5m DARA deal

Mike Simons

The Government's Defence Aviation Repair Agency (DARA) has lifted some of the gloom for Baan users by placing a £5m order...

Agency aims to beat IT ageism

A leading IT recruitment specialist is spearheading a campaign to outlaw ageism in recruitment, writes Antony Savvas. It is also calling for the...  Continue Reading

Budgens closes Web shop after £1m spend

Robert Dunt

Budgens, known for its local food stores, has pulled its online sales service just a year after it began.

The Web service was...

Another false dawn for our Web-centric world

Jack Schofield

Opinion

Yet again, reality is failing to live up to the hype, which for the past five years has been promising a...

How do I get into Web development

What is the best way for a beginner to appraoch web design  Continue Reading

IR35 will get the vote

With the Tories promising a review of the legislation if they're voted into power, and Labour sticking firmly to its guns on the matter, IR35 is likely to...  Continue Reading