September 2000

Outsourcing set to pave way for UM

Daniel Thomas

One in four UK IT departments believe there will be business benefits from outsourcing their messaging...

NHS surgery is a tricky operation

Taking on IT for the health service was never going to be a smooth operation. So one year on, how is the patient responding to...  Continue Reading

Normal trading rules apply for e-procurement

Most business-to-business (B2B) marketplaces have the potential to generate enormous savings over more traditional methods of selling or procuring goods...  Continue Reading

Training responsibilities

Enterprise resource planning (ERP) users within our company have been complaining that they have inadequate levels of training.  Continue Reading

Thompson Racal Defence gets feel for customer requirements

The key to giving your customers what they want is making sure you have a comprehensive picture of what that is from the outset....  Continue Reading

Vague framework deals face Euro court probe

The UK Government is facing a legal challenge over the secret contracting arrangements that may involve some of its biggest IT...  Continue Reading

UK clearing house slashes costs with IT overhaul

Nick Huber

A UK clearing company promises to slash charges for member banks by overhauling its IT systems.

In an ambitious IT...

Straw extends e-surveillance

Parliamentary reporter

Home Secretary Jack Straw announced a major extension of electronic tagging and computerised supervision in an attempt...

Vacuum sales treble on streaming success

Sales have trebled for e-business Vacuum Cleaners Direct since video clips of the machines on sale have been put on the company's...  Continue Reading

IT are staff exposed to workplace emissions

Robert Dunt

IT staff may be more vulnerable than other office workers to allergies brought on by computer emissions.

New research...

Helpdesks face automated future

The future of helpdesks must lie in systems that weed out routine problems and divert them to automated solutions, says Philip...  Continue Reading

Mobile Web is not just hype

Behind the hype, the world of wireless Internet can offer genuine benefits, and it is time your business got prepared. Andrew...  Continue Reading

Microsoft makes revision to ASP script

Microsoft's ASP scripting technology is being superseded by a more suitable version for large corporate Web sites, writes Nick...  Continue Reading

Further tangles for Web trade

New legislation could make online shopping less of a gamble for European consumers, writes Robert Dunt  Continue Reading

Oracle announces giant push into 9i Internet software

Larry Ellison, CEO of Oracle Corporation, used the giant Oracle Openworld user conference in San Francisco to launch his company's next generation Internet...  Continue Reading

Seamless transition: taking the pain out of change

Change is like a virus that infects every part of business life including the helpdesk -- but handled properly, it can be painless  Continue Reading

BCS prompts ministers to scrutinise IT training deal

Government ministers are rushing to act on a BCS warning that a new scheme to encourage IT training opens the way for suppliers to increase their fees...  Continue Reading