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On her website she states, "The 10 million people in the UK who have never been online are already missing out on big consumer savings, access to information and education. They will be even more isolated and disadvantaged as government and industry expand ever faster into digital-only services."
According to research from PwC highlighted in the paper, getting everyone online would bring an economic benefit of at least £22bn to the UK economy. These benefits accrue through increases in lifetime earnings for those with access to the internet and through savings to individuals through online shopping and to government through efficiencies in service delivery.
The paper recommends that people who have never used the internet should be inspired and nudged towards trying the internet. It highlights that 59% of people do not see a reason to go online, 14% of people cite cost as a barrier while almost a quarter of people say they don't have the necessary skills, rising to 33% of over 75s.
Commenting on the paper, prime minister David Cameron, said, "In the internet age, we need to make sure that people aren't being left behind as more and more services and business move online."