What is the difference between VoIP, CTI and IP telephony?

What is the difference between VoIP, CTI (Computer Telephony Integration) and IP telephony?

What is the difference between VoIP, CTI (Computer Telephony Integration) and IP telephony?

VoIP is going to be voice-only. You add telephony -- either of the last two -- and you add things like text, fax and other services that are not available to voice-only. It also will provide you with a far better ROI -- in particular you have many automation possibilities with a fully integrated system. The options are especially attractive if you add universal messaging.

CW+

Features

Enjoy the benefits of CW+ membership, learn more and join.

Read more on Voice networking and VoIP

0 comments

Oldest 

Forgot Password?

No problem! Submit your e-mail address below. We'll send you an email containing your password.

Your password has been sent to:

-ADS BY GOOGLE

SearchCIO

SearchSecurity

SearchNetworking

SearchDataCenter

SearchDataManagement

Close