Avaya updates IP telephony products


Avaya updates IP telephony products

Avaya is set to launch 10 new software and hardware products under its Enterprise Class Internet Protocol Solutions (Eclips) line. The new products allow customers to move existing voice telephony systems to IP networks.

The company's range of hardware and software includes MultiVantage voice application software; MediaServers S8700, S8300 and S8100; Media Gateways G700 and G600; VisAbility Management Suite; Intuity Audix software; and Softconsole, a software-based attendant console, Avaya said.

Avaya has also updated its IP Softphone, which can now run on a handheld device based on Microsoft Pocket PC.

Most of the Eclips products will hit the US market in May, and be available worldwide in June, although some of the products, such as the S8700 MediaServer with the G600 Media Gateway, will be available in March.

The Eclips line enables businesses to integrate some or all of their circuit-switched telephony systems onto a single packet-based network, Avaya said. Avaya's competitors include Nortel Networks and NEC.

Avaya claimed its expanded Eclips line can increase the number of extensions a customer can connect on its network by five times; triple the number of calls a customer call centre can handle even during peak times, and provide an infrastructure that has the ability to withstand both WAN and main site system failures.

Avaya's customers include the University of Maryland, which is integrating the Avaya IP Softphone for Pocket PC with the University's PinPoint location-identification technology and wireless LAN technology.

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