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Retail's data challenge
In this week’s Computer Weekly, we look at how data analytics is driving a new approach to customer relationship management within the retail sector. Customer who shops in multiple channels offer greater value to retailers. We find out how auction site eBay has developed a bespoke data analytics architecture to track every customer interaction.
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News in this issue
The Heartbleed bug, an OpenSSL flaw affecting millions of websites, has some lessons for datacentre providers and operators
With 50TB of machine-generated data produced daily and the need to process 100PB of data, eBay has an astronomic data challenge