Issue OverviewComputer Weekly - 13 May 2014
In this week’s Computer Weekly, we look at how data analytics is driving a new approach to customer relationship management within the retail sector. Customer who shops in multiple channels offer greater value to retailers. We find out how auction site eBay has developed a bespoke data analytics architecture to track every customer interaction. Access >>>
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Datacentre lessons learnt from Heartbleed bug
by Archana Venkatraman
The Heartbleed bug, an OpenSSL flaw affecting millions of websites, has some lessons for datacentre providers and operators
Case study: How big data powers the eBay customer journey
by Cliff Saran
With 50TB of machine-generated data produced daily and the need to process 100PB of data, eBay has an astronomic data challenge
- Datacentre lessons learnt from Heartbleed bug by Archana Venkatraman
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Staying the course as a CIO
In this extract from his book, Staying the Course as a CIO, Jonathan M. Mitchell looks at the challenges of managing IT projects.