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Retail's data challenge
In this week’s Computer Weekly, we look at how data analytics is driving a new approach to customer relationship management within the retail sector. Customer who shops in multiple channels offer greater value to retailers. We find out how auction site eBay has developed a bespoke data analytics architecture to track every customer interaction.
News in this issue
The Heartbleed bug, an OpenSSL flaw affecting millions of websites, has some lessons for datacentre providers and operators
With 50TB of machine-generated data produced daily and the need to process 100PB of data, eBay has an astronomic data challenge