Keeping your customers happy is job number one. With
CRM software, luckily, that job becomes a lot easier. Here we
present our top five
CRM tips for SMBs.
1. CRM: Ten questions to consider before buying
CRM is a big investment. Consider these strategic and technical
questions before you take the plunge.
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2. CRM suites suit SMBs
While a CRM system can make keeping track of customer and
sales-related data a much easier proposition, finding one that's
both scalable and affordable is no easy task for SMBs.
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3. CRM heeds to SMB call
CRM buyers at SMBs have long waited for CRM technology to mature
and for prices to fall. Alas, CRM is here.
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4. Nine steps for successful CRM implementation: Check IT
List
AMI Partners consultant Laurie McCabe provides a nine-step guide
for successful CRM implementations.
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5. Web-based customer self-service: SMB Buying
Decisions
Web-based customer self-service offers better insight into what
customers want while saving SMBs a lot of time and money.
Read the full tip here