BAA will deploy a new taxi management system
to cut waiting times for passengers travelling from
Heathrow’s Terminal 5.
The software provided by
Steria will go live in March 2008 when the terminal opens. It
aims to reduce passenger waiting times by assigning fares in real
time to ensure the optimal supply of taxis to the airport at any
given moment.
Taxi management agents at both the feeder park and terminal
ranks can communicate requests for rides to drivers. Fixed and hand
held devices monitor taxis equipped with
RFID tags and identify both vehicles and drivers over a
wireless network.
This also allows BAA to manage unplanned factors, such as
roadworks, which may affect the speed at which taxis are
despatched.
BAA begins Terminal Five roll-out >>
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