Cambridge Constabulary rolls out remote service portal

Cambridgeshire Constabulary has implemented a remote service portal to make its IT systems accessible to members of neighbourhood policing teams and other staff outside its secure network.

Cambridgeshire Constabulary has implemented a remote service portal to make its IT systems accessible to members of neighbourhood policing teams and other staff outside its secure network.

Tracey Hipperson, head of ICT at Cambridgeshire Constabulary, said, "The fast-moving nature of our organisation means there is often the need for a distributed group of people to access information."

She said this meant extending secure access to IT systems beyond the force's 48 offices to up to 150 authorised users at any given time working at home or in remote locations using authentication software and a standard web browser.

The portal, which uses Novell Access Manager to link to the constabulary's existing Citrix Presentation Server system for secure connections within the organisation, is scheduled to be available across the whole Cambridgeshire police force in 2008.

"The system allows us to restrict printing or saving of information, ensuring we can protect sensitive information while allowing staff to be productive outside the office," Hipperson said.

She said the ability to deliver applications to desktops anywhere had resulted in a more efficient use of hardware, which will allow laptops to be replaced by less expensive thin client devices.




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