Lean manufacturing involves delivering stock just-in-time to production lines to reduce inventory levels, but this puts pressure on the back office, said Howard Dawson, integrated systems manager at Willerby.
"Using lean manufacturing, we are processing about 8,000 invoices a month and raising a much larger number of orders than before," said Dawson.
Willerby has signed a deal with The Content Group (TCG) to deploy Invu document management software and iMarkup web-based business process and business intelligence software to meet the speed and volume demands of lean manufacturing.
The Invu software will aid invoice processing by enabling invoices to be scanned and goods receipts to be processed while it records the back office ordering process.
The software will also ensure that the internal communication and recording and documenting process is improved, giving the company greater visibility of the just-in-time ordering process and tighter controls over it.
iMarkup will be used to handle non-standard options requests to allow customers to tailor the design of their holiday homes.
"TCG will integrate the Invu and iMarkup software with our bespoke ERP system, instantly adding new features that would have taken considerably more time and effort to develop," said Dawson.