“Core business process outsourcing services had a strong showing in 2006,” said Gartner analyst Kathryn Hale.
“These process management services grew 8.6% worldwide, and several market leaders grew faster than the overall market.”
Hale said, however, that development and integration services represented the backbone of IT services, accounting for 30% of the market in 2006.
Across all IT services, IBM continued to be the worldwide market leader, but its growth rate was below the industry average, said Gartner. EDS and Accenture were the only suppliers in the top six that experienced revenue growth rates above the overall market average.
IBM, EDS, Fujitsu, Accenture and HP are the top five outsourcers by revenue in that order. Market share for 13 of the top 20 suppliers dropped in 2006, said the analyst.
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