Fashion shoemaker Ecco has signed a five-year $12m (£6.3m) IT services deal with IBM, which involves supporting and modifying an existing SAP deployment.
As part of the deal, IBM will support Ecco’s existing SAP R/3 environment and the implementation of an ERP business solution with several modules designed to support the company’s global expansion strategy.
The Danish shoemaker owns tanneries and factories and has 500 shops (its own and franchised) in 60 countries. It also distributes its shoes across the retail chain.
IBM said the shoemaker had “decided to implement a more flexible and modern version of SAP with several new modules”, including customer relationship management, supply chain management and supplier relationship management.
Mikael Thinghuus, chief operating officer at Ecco, said, “IBM’s expertise combined with SAP’s integrated solution design will increase our flexibility and enable us to handle the continuous adjustments that are necessary in the supply chain. Also, it’s our aim to increase the visibility of the supply chain metrics and performance.”
IBM Global Business Services consultants will implement and manage the new modules.
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