Unilever has signed a three-year extension to its outsourcing contract with BT in a deal worth an additional £270m.
The original £670m, seven-year contract to manage Unilever’s entire global infrastructure followed the manufacturing giant’s consolidation of more than 300 fixed line, mobile and data contracts with a series of suppliers into a single outsourcing deal.
The November 2002 deal was also BT’s first comprehensive global outsource contract.
BT will now continue to provide voice, data and mobile services across Unilever’s operations for an additional three years, along with introducing new services including IP and satellite technology.
Unilever chief information officer Neil Cameron said, “I am delighted that we have been able to re-sign this contract with BT. The first three years of the agreement have delivered both in cost and service, clearly demonstrating that the bold decision taken by both companies in 2002 was justified.
“By extending this contract to 2012, I am confident that together we will be able to drive value for both our organisations in an area of technology that is clearly undergoing radical change.”