DTI says no to e-shop regulations

The government has rejected calls from the Consumers' Association to introduce regulations on online shopping, following the...

The government has rejected calls from the Consumers' Association to introduce regulations on online shopping, following the group's decision to scrap the Which? Web Trader online trust scheme.

The Consumers' Association said last week that the scheme, which was launched in July 1999 with government backing, will be scrapped at the end of this month.

The scheme, which allowed online retailers to display a Which? mark on achieving a set of criteria, had increased consumer confidence in Internet shopping, said the group, but it was costing too much to run.

The group called on the Government to set up its own initiative, but the Department of Trade & Industry said any trust scheme should be industry-led.

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