MicroScope's top stories, week ending 19 October 2012

Our regular look back at the most popular ICT channel news stories from the past week

AVG rolls out CloudCare to support security MSPs

AVG has taken the wraps off a managed service cloud offering that should provide its reseller partners selling into the SME sector with a method of protecting customers on a pay-as-you-go basis.

The vendor's CloudCare platform has been tested by resellers and managed service providers in the run up to launch and got the thumbs up from those at the coal face and is now being made available to other partners in the UK, Ireland and the US.

NewsThe technology is free for the channel to use as tool to manage antivirus and content filtering services across a number of customers. AVG has already indicated that there are plans to add to the platform in the future with services including data backup.

UK and services shine for Computacenter

A 9% rise in services revenue and a strong performance in the UK helped buoy the numbers in the third quarter for Computacenter with the expectation that those twin trends will continue into 2013.

The channel player revealed the state of the last three months in an interim management statement that showed although the services side of the business is growing the supply chain revenues are continuing to struggle, down by 2% in Q3.

HP believes business tablet should be a winner

Hewlett-Packard is already talking up its chances of making a dent in Apple's dominance of the tablet market with its Elite Pad product.

The vendor revealed last month that it is re-entering the tablet market after it pulled out of the consumer side of that sector back in August 2011 when it killed off its TouchPad.

BSA becomes Software Alliance

The Business Software Alliance (BSA) is changing its name to reflect the fact that its members are no longer simply selling into business customers.

"We started 24 years ago as the Business Software Alliance because the industry's biggest focus in the early days was on providing tools for enterprise. Today, we are simply The Software Alliance, because the benefits of software innovation extend into every aspect of modern life," said BSA president and CEO Robert Holleyman.

Wireless a 'recession proof' channel opportunity

Wireless networks will become the primary form of web infrastructure in the next couple of years as bandwidth improves and more workplaces react to the demands of staff for more flexibility.

The growth in wireless technology sales has been described as being 'recession proof' by Tom Wilburn, vice president global mobility sales at Cisco and his views on the current explosion in the market were echoed by Canalys president and CEO Steve Brazier.

Intel hurt by lack of tablet action

The failure by Intel to break into the tablet market can be seen in its financial performance as the chip manufacturer lost out on being involved with a growth market and had to slug it out in the depressed PC arena.

Citrix resellers predicting 'workshifting' opportunities

The growing adoption of mobile working by enterprises is creating significant opportunities for Citrix partners with three-quarters predicting double digit growth in demand for technology to support what the vendor has dubbed "workshifting".

Amazon boss confirms Kindle sold at cost

Amazon has confirmed a long known suspicion in the industry revealing that it sells its hardware at cost not expecting to make any money from its e-readers and tablets.

Symantec warns small firms are in cyber criminal sights

Small businesses face more cyber security attacks than their larger counterparts as criminals look to exploit weakness in the supply chain.

IBM reseller Portal snaps up Planit CPM

IBM reseller Portal has made a move to bolster its information management credentials after acquiring Planit CPM.

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