British and European IT looks set to review enterprise resource planning (ERP) systems and intensify focus on business process management (BPM) in 2014.
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Custom application development is also still showing strong interest, according to the TechTarget/Computer Weekly IT Spending Priorities survey for 2014.
The global survey’s European sample slice was 1,319 IT professionals, of whom 299 were UK-based. Some 26% were in application development,13% in application management, and 85% described themselves as working in corporate IT.
Software overall will see the biggest increase in expenditure – 52% in Europe as a whole, and 55% in the UK.
The next highest area for increased spend is hardware – 49% across Europe and 50% in the UK.
For more business applications predictions, 2014
The biggest operational focus for IT strategy is expanding IT to support business growth – 29% across Europe and 30% in the UK.
To make that happen more easily, IT seems intent on increasing investment in packaged business applications. This is especially the case in the UK, at 24%, as opposed to Europe as a whole at 16%.
Breaking those applications out reveals a significant increase in the implementation or upgrading of ERP systems – 59% in Europe in 2014, in contrast to 43% in 2013.
Investment in customer relationship management (CRM) systems remains constant at 51%, while spending on human resources (HR) management software and supply chain management is similar: 25% for 2014, 27% for 2013 with respect to HR; 27% for 2014, 25% for 2013 for supply chain management software.
Spending on financial applications seems to have declined, from 44% in 2013 to 37% in 2014. Those investing in manufacturing software and marketing automation remain similar, within a band of 14-16% regarding the former, and a band of 11-12% for the latter.
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Other stand-outs from the survey:
- 44% will use SaaS [software as a service], rising to 57% in the UK.
- 26% are spending on Business Process Management.
- 19% will implement social media and collaboration software (rising to 26% in the UK).