Argyll and Bute Council buys £1m Steria call centre

Argyll and Bute Council has bought a new £1m call centre from IT services company Steria.

This Article Covers

Jobs

Argyll and Bute Council has bought a new £1m call centre from IT services company Steria.

The council said the deal would reduce its number of telephone lines and incoming calls, make it easier to track calls and generally help to give people a better service.

The call centre was installed as part of the council’s business process re-egineering programme.
 
Steria does consulting, systems integration and managed services for public organisations and public authorities across Europe and has more than 10,000 employees, who hold 24% of its capital.

Dorset Council signs deal for contact centre >>

Charnwood Council signs CRM outsourcing deal with Steria >>

Comment on this article: computer.weekly@rbi.co.uk

CW+

Features

Enjoy the benefits of CW+ membership, learn more and join.

Read more on IT jobs and recruitment

Start the conversation

Send me notifications when other members comment.

By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy

Please create a username to comment.

-ADS BY GOOGLE

SearchCIO

SearchSecurity

SearchNetworking

SearchDataCenter

SearchDataManagement

Close