DHL Worldwide Express has expanded its WorldWide Clearance System (WCS), powered by Open Harbor's real-time, web-based platform, to its Ireland operations in Cork, Shannon and Dublin.
DHL launched Open Harbor's advanced customs-clearance system in Malaysia in September. Belgium-based DHL is owned by German postal company Deutsche Post World Net.
When fully implemented, the WCS will support DHL's global operations and facilitate customs clearance for millions of packages annually.
"WCS will provide DHL with total customs-clearance systems integration and real-time visibility into the global trade process," said Jeffrey Bass, the express company's WCS programme director. "In Malaysia, we're already recognising a significant boost in operational efficiency."
Open Harbor's automated system collects and updates regulatory data continuously. The system now holds more than eight million trade rules.
WCS allows DHL to view and handle all clearance transactions from export through to import. The system includes data validation; global product catalogue, including classification codes; electronic declaration filing; forms printing; and exception management.
Unlike other global trade management systems that require constant monitoring by the customer, Open Harbor's exception-based management automatically highlights all clearance issues requiring human intervention.
Linda Rosencrance writes for Computerworld