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Beginning 3 May, the direct seller will contact customers that bought its Inspiron 5000 and Inspiron 5000(e) notebooks, which were fitted with batteries manufactured by Panasonic.
A Dell spokesman could not confirm a media report that at least one notebook computer had actually caught fire, nor could he confirm the number of notebooks involved. However, he said that a report of 284,000 batteries to be recalled, "looks awfully high".
This is not the first time that Dell has suffered from battery problems. In October last year the company was forced to recall 27,000 batteries manufactured by Sanyo Electric. These batteries were used in various Latitude models as well as the Inspiron 3700 and 3800 series notebooks.
Visit Dell at www.dell.com .