IP-based unified communications offer a viable option for keeping a business running in the event of a pandemic bird flu outbreak that sends workers to far-flung, flu-free corners of the country to do their jobs.
Open source VoIP and unified communications improve inter-office communications for a young enterprise that is growing and expanding geographically.
VoIP and unified communications tools kept one Colorado reseller afloat during massive blizzards that shut down even the "weather-proof" airport.
With its messaging system on its last legs, Indiana University searched for a new system to unify its campuses.
Unified communications and messaging helped the East Central division of AAA upgrade its aging voicemail system.
Everything went smoothly when the University of Miami deployed a 10,000 mailbox unified voice messaging system, until users wanted to tweak the message waiting light.
IP communications tools have opened up several possibilities for one North American company, giving it presence awareness and unified messaging.
This was first published in June 2007