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Renegotiating services contracts
As European businesses push to get more from existing IT services providers, renegotiations are common for improving contracts. But business and delivery models emerge and evolve quickly, meaning organisations that focus solely on cost could be missing out on other benefits which could prove of greater use – such as more transparent contracts to give the CIO a better view across the IT operation. CW Europe’s IT services editor explores whether businesses could be missing out by focusing on cost alone.
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