Archive

September 2000

  • E-business awards: SME award



    The live wires of the Internet

    The three companies that have made it to the shortlist in the SME E-Business Award are shining examples of...

  • E-business spending explosion



    John Riley

    Investment in e-commerce systems has rocketed in the past year, according to extensive user research.

    Spend by IT...

  • E-business awards: Design award



    The bold and the beautiful

    You can set up an impressive e-business engine, but if you don't pay due attention to content design, you'll be...

  • Don't forget the human touch

    A Web presence can substantially reduce business costs but savings should not be chased at the expense of customer relationships,...

  • Customers find CRM suits them

    Julia Vowler discovers that customer relationship management is a favourite of the financial services sector, but although they...

  • E-business awards: CRM award

    The customer has never been more empowered than in Internet age. The companies on this page have all succeeded in improving their...

  • Entering the post-Y2K doldrums

    Our biannual survey of IT spend shows that it is firmly back in synch with the GDP index after the Y2K boom. John Riley reports

  • Europe faces e-skills shortage

    Europe may be poised to take charge of the world's e-business economy, but unless serious skills shortages are addressed, the...

  • E-envoy defends 3G sale



    Mike Simons

    Alex Allan, the outgoing e-envoy, has slammed claims that the third-generation (3G) mobile licence auction will saddle...

  • Customer service: lifelines on the Web

    When customers connect to your applications through the Internet you may not know who they are, what they're using or what their...

  • Contractor action plan over IR35 legislation



    A contractor group is urging its members to claim for company benefits in the light of the Government's tax legislation for freelance IT staff, IR35....

  • Budgens closes Web shop after £1m spend



    Robert Dunt

    Budgens, known for its local food stores, has pulled its online sales service just a year after it began.

    The Web service was...

  • Another false dawn for our Web-centric world



    Jack Schofield

    Opinion

    Yet again, reality is failing to live up to the hype, which for the past five years has been promising a...

  • BCS prompts ministers to scrutinise IT training deal



    Government ministers are rushing to act on a BCS warning that a new scheme to encourage IT training opens the way for suppliers to increase their fees...

  • Bugs on the move: mobile viruses start to bite

    Summer always brings out the bugs and this year was no exception as the first mobile viruses started to bite.

  • Broadvision gets personalised



    Paul Mason.

    Broadvision, the e-commerce software supplier, has launched Market Maker - an application to build e-commerce hubs that combine...

  • Baan wins £5m DARA deal



    Mike Simons

    The Government's Defence Aviation Repair Agency (DARA) has lifted some of the gloom for Baan users by placing a £5m order...

  • Call to join up visas and IR35



    The Professional Contractors Group (PCG) has called on the Government to "join up" its thinking on IR35 after immigration minister Barbara Roche recognised...

  • Agency aims to beat IT ageism



    A leading IT recruitment specialist is spearheading a campaign to outlaw ageism in recruitment, writes Antony Savvas. It is also calling for the...

  • Australian database brings golden rewards



    Robert Dunt

    Australia's Olympic victories should come as no surprise considering a computer is being used to highlight potential...