September 2000 | Archive by Month |


September 2000

  • Helpdesks face automated future

    The future of helpdesks must lie in systems that weed out routine problems and divert them to automated solutions, says Philip...

  • How do I get into Web development

    What is the best way for a beginner to appraoch web design

  • IR35 will get the vote

    With the Tories promising a review of the legislation if they're voted into power, and Labour sticking firmly to its guns on the matter, IR35 is likely to...

  • Get a slice of the gaming action

    Ian Mitchell

    City briefing

    When you become a man you put away...

  • Hanging up on BT's stranglehold

    The government is bringing out a white paper on telecoms regulation.

  • Further tangles for Web trade

    New legislation could make online shopping less of a gamble for European consumers, writes Robert Dunt

  • Hackney launches HackneyConnect site

    One London council has leapfrogged over other sites in order to drive e-commerce and e-government ahead

    Prime Minister Tony Blair's...

  • IT are staff exposed to workplace emissions

    Robert Dunt

    IT staff may be more vulnerable than other office workers to allergies brought on by computer emissions.

    New research...

  • Fattening up the thin

    Provided you are certain that thin-client computing suits your organisation, it can lighten the helpdesk's load substantially,...

  • Comms on the move

    Communications specialist Avaya has celebrated its arrival as an independent company with the launch of the Enterprise Class IP...

  • E-business awards: SME award

    The live wires of the Internet

    The three companies that have made it to the shortlist in the SME E-Business Award are shining examples of...

  • E-business spending explosion

    John Riley

    Investment in e-commerce systems has rocketed in the past year, according to extensive user research.

    Spend by IT...

  • E-business awards: Design award

    The bold and the beautiful

    You can set up an impressive e-business engine, but if you don't pay due attention to content design, you'll be...

  • Don't forget the human touch

    A Web presence can substantially reduce business costs but savings should not be chased at the expense of customer relationships,...

  • Web host glitch exposes data

    Security: Business data is left exposed while security standard lies idle

  • Oftel faces shaky future

    British Telecom and telecoms regulator Oftel were this week facing the prospect of legal action from UK operators as the row over access to BT's local...

  • Oracle announces giant push into 9i Internet software

    Larry Ellison, CEO of Oracle Corporation, used the giant Oracle Openworld user conference in San Francisco to launch his company's next generation Internet...

  • Seamless transition: taking the pain out of change

    Change is like a virus that infects every part of business life including the helpdesk - but handled properly, it can be painless

  • Privacy is still key to e-commerce growth

    Bill Goodwin

    International agreements that will guarantee the free flow of information between countries are essential to encourage the growth of...

  • Police crack Egg online fraud case

    National Crime Squad officers investigating attempts to defraud the online bank, Egg, made five arrests this week, writes Bill Goodwin.

    Five men,...