Businesses are increasingly consideringIT outsourcingfor strategic benefits
and not just as a means of cutting operational costs, according to
the latest survey from Harvey Nash.
In its ninth annual outsourcing survey, which questioned 650
senior IT professionals, the IT outsourcing consultancy found that
outsourcing is booming as businesses recognise its strategic
benefit.
The research also found that businesses are gaining access to
specialisations in a number of countries by multishoring. "If
companies are outsourcing IT support to India and admin tasks to
the Philippines, this allows them to make use of each countries
strongest skills," said the report.
It added that with half of CIOs expecting their IT budget to
grow next year and planning to spend more than 10% on IT
outsourcing programmes, the outsourcing industry will continue to
grow.
The National Outsourcing
Association said, "It is about time businesses realise that
there is more to outsourcing than just operational cost savings.
The specialisation that outsourcing brings can deliver a number of
strategic benefits such as responsiveness and flexibility, as
outlined by Harvey Nash."
"Although companies are focusing their outsourcing strategy on
non-cost related issues, it is important not to dismiss the cost
element. Cost is still a key driver when companies make the
decision to outsource."