In a survey of 300 enterprise and mid-market decision
makers,Ovumhas identified the aggressive use
of consolidation andvirtualisationtechnologies and
broad-based implementation ofITILrecommendations as key attributes
of highly effective IT organisations.
Ovum defined highly effective IT organisations as those that are
able to fulfil changing business requirements in a timely manner
without disrupting business operations or end-user
productivity.
The study's author, Mary Johnston Turner, Ovum Summit
vice-president, said that roughly 22% of the total survey sample
met these criteria. "These highly effective organizations have laid
a lot of groundwork over the last couple of years by implementing
virtualisation,
SOA and ITIL," said Turner.
"They are well positioned to take advantage of the
ITIL V3
recommendations that aim to more closely integrate software
development, release and operations processes. They are also in the
best position to take advantage of emerging collaboration and
enterprise social software solutions. The other 78% of
organizations need to rapidly develop both infrastructure and
operations roadmap to achieve these same levels of effectiveness if
they are going to stay competitive in the coming years," she
said.
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