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  • UKtech50: Peter Blower, ITʼs the human connection!

    As technology became ubiquitous in our lives, coffee chain Starbucks created a “third place” between home and office, where people can connect with each other. With the emergence of digital media channels, Starbucks has been a leader in extending the connection with customers beyond the walls of its stores. Today, the mantra for the business has been to use technology to deepen these relationships and further extend the in-store experience. In this presentation, Peter Blower will explain how Starbucks has used IT to get closer to its customers and solve problems — rather than deploying technology for the sake of it.

  • UKtech50: Phil Pavitt, How to transform your IT estate without capital investment

    CIO Phil Pavitt on how HMRC is making one of the UK’s largest IT estates modern, cost-effective and sustainable, saving £131m per year.

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