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Plantronics settles grey trading case

Headset specialist Plantronics has settled a case against a UK firm that had been selling non-EU goods

Headset specialist Plantronics has reached a second out of court settlement with a reseller accused of selling imports in the space of six months as the firm continues to crack down on counterfeit goods.

Back in January the vendor settled a case with UK reseller James Products Ltd over the illegal importation and sale of non-European headsets that came with counterfiet labels and packaging.

At the time Paul Dunne, UK country manager at Plantronics, said that it would go after anyone in the channel who chose to sell illegal products.

"We want to make it clear to those who deal in unauthorised Plantronics goods that it doesn't pay to take the risks of doing so"  he added "Our robust stance on illegal product sales demonstrates that we remain committed to our Channel community."

The latest case involves Manchester based Executive Telecommunications, which trades as Incom Telecommunications, and brings to an end to another case concerning the sale of non-EU goods.

“Plantronics has agreed an out of court settlement with Executive Telecommunications (UK) Limited t/a Incom Telecommunications of Trafford Park, Manchester in connection with claims relating to the sale of non-EU Plantronics products that had counterfeit packaging components.  Details of the settlement remain confidential.  Incom has cooperated with Plantronics in addressing these claims," stated the firm.

Incom has been running for a quarter of a century and as well as handling telephony products from a range of vendors it also manufactures its own headsets and telephones.

Late last year the Plantronics settled a grey market case against another Manchester-based firm Corptel, which had also been selling non-EU authorised products. In a case involving similar products, legal proceedings were recently issued against another UK reseller - Digiphone Limited - and Plantronics told MicroScope that there may be more court actions to follow.

The vendor has been running a legal programme designed to make sure that European customers are supplied with authorised products and it has snared a few reseller's in that campaign, with the expectation that more court actions will follow the latest example.

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