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Nimans has extended the internal training it offers staff to resellers as it looks to increase the support and technical advice that is on offer to the channel.
One of the constant themes of the last couple of years has been the increasing appetite that resellers have for training as they look to increase their knowledge.
Vendors as well as distribuitors have stepped up the support they offer both in the form of both classroom and online training in the last 18 months.
Nimans kicked off the first session sharing its internal education sessions as it announced it had developed a Training Academy. The first session involved the distributor taking resellers through its basic telephony course, which is part of the firm's staff foundation training.
“This was the first time we had rolled out our internal staff training course to the wider reseller community and it was an overwhelming success,” said Nimans’ learning & development officer, Matthew Broadbent.
The course covered mobile networking, services, convergence, UC and VoIP along with some general telephony in a day-long session at the distributor's offices in Manchester.
“Resellers found the course very useful and it will be the first of many. We are looking to expand into other areas such as sales and management training," he added.
The comms distributor shared the thoughts of one Leeds-based reseller who found the training to be useful: “The course was very beneficial as telecoms is quite new to me. I come from the sales and advertising industry but we’ve set-up a new business venture where I’m the MD."
CompTIA recently outlined its plans to provide more training to improve the skills level in the IT industry after its research revealed that gaps in knowledge exist quite widely out in the market.
“Ongoing, advanced education and training are critical to a channel partner’s continued growth and success,” said Kelly Ricker, senior vice president, events and education, CompTIA.