News

Sales and Customer Management

• March 07, 2024 07 Mar'24

  HP emphasises AI in partner programme enhancements

  Vendor uses partner event to share details of changes coming in May, and its plans to increase support for partners keen to get involved with artificial intelligence

• March 04, 2024 04 Mar'24

  Nebula urges channel to collaborate on sustainability

  Firm shares report warning that keeping green cards close to the chest will not liberate the wider benefits of a strong ESG strategy

• February 28, 2024 28 Feb'24

  Mid-market customers feeling ignored and mis-sold

  Research from Microsoft partner Advania has revealed that users are struggling with legacy tech, management headaches and a lack of support from vendors

• February 23, 2024 23 Feb'24

  Channel marketing scope has widened

  Those looking after industry brands are increasingly taking on sustainability as an area of responsibility

• February 14, 2024 14 Feb'24

  Kyocera: In tough times, get closer to your suppliers

  Print and document management player advises the channel to deepen relationships, while elsewhere, Canon puts more products into the hands of partners

• February 12, 2024 12 Feb'24

  Channel can make money from generative AI

  Generative artificial intelligence has gone from hype to use cases to become a growing channel opportunity

• February 09, 2024 09 Feb'24

  Distributors play key role in sustainability

  Given its position as a supplier of products and services, and its trusted relationship with vendors, disties are in a pivotal position

• February 07, 2024 07 Feb'24

  Rigby Group moving towards ambitious zero emissions target

  Channel player shares insight into its progress on reducing carbon across the group, which includes SCC

• January 30, 2024 30 Jan'24

  TD Synnex, Westcon-Comstor and Infinigate expand portfolios

  Distributors are making moves to ensure they have a mix of products and services that appeal to their channel partner bases

• January 26, 2024 26 Jan'24

  AWS introduces SME partner competency

  Cloud player reacts to small and medium customer requirements for dedicated support with the launch of a targeted option

• January 23, 2024 23 Jan'24

  Exclusive Networks maintaining supplier expansion strategy

  Distributor has track record of widening existing relationships to benefit UK resellers and will continue that strategy

• January 19, 2024 19 Jan'24

  Sabio urges structured approach to using AI to improve CX

  Channel player grasps the potential of the technology, but advises a thoughtful roll-out if it’s going to hit the mark

• January 18, 2024 18 Jan'24

  Exclusive Networks rolls out collaborative marketing community

  Distributor Exclusive Networks recognises the need for channel marketers to share best practices and work together

• January 16, 2024 16 Jan'24

  Nebula sharing net-zero approach

  Services player Nebula hopes that opening up on its strategy will encourage others to improve their own sustainability positions

• January 12, 2024 12 Jan'24

  Logicalis CEO identifies reasons to be optimistic about 2024

  Channel player’s boss outlines areas where customers are looking to make investments as the market picks up

• December 13, 2023 13 Dec'23

  Malwarebytes enhances MSP offering as DataSolutions looks for vendor growth

  Cyber security firm enhances MSP offering after reporting strong demand for the services, while elsewhere, distributor reveals intention to grow its vendor portfolio

• December 13, 2023 13 Dec'23

  Vast Data channel boss ramping up support for partners

  Plans for a fresh partner programme, more services options and increased support for those keen to get involved with AI all on the cards for early next year

• December 11, 2023 11 Dec'23

  TD Synnex offers channel sustainability education

  Distributor launches course to arm more partners with the information needed to reduce their carbon footprint

• November 23, 2023 23 Nov'23

  Dell: Channel will need to provide AI reassurances

  Dell research exposes levels of hesitancy among UK customers over artificial intelligence

• November 20, 2023 20 Nov'23

  Softcat: Security remains top customer concern going into 2024

  Channel player’s research reveals the areas where users are going to prioritise spending in the year ahead

• November 13, 2023 13 Nov'23

  Channel roundup: Who’s gone where?

  A few channel moves this week caught the eye as firms continue to look for growth and hire experience

• November 09, 2023 09 Nov'23

  SME IT firms feeling positive about 2024

  Findings from There Business will make cheery reading for those hoping that the narrative will change next year and become more upbeat

• November 06, 2023 06 Nov'23

  Channel roundup: Who’s gone where?

  The start of a fresh month has seen the personnel moves continue to pile up

• October 04, 2023 04 Oct'23

  Canalys: Vendors will expand channel relationships

  The partner-first trend is set to continue as more vendors recognise value of partners and give them the chance to take on a greater share of the business

• September 27, 2023 27 Sep'23

  BNZSA cuts ribbon on marketing as a service offering

  Firm is looking to help improve channel marketing efforts with a concierge service that will provide high levels of support

• July 27, 2023 27 Jul'23

  Daisy: Customers keeping a continuing eye on costs

  Comms player shares research that underlines the ongoing impact the economic landscape is having on customer behaviour

• July 21, 2023 21 Jul'23

  Managed services players expose hybrid working challenges

  Research from a couple of MSPs indicates that in the financial services sector and the NHS, the technology to support remote working is not meeting employee needs

• July 19, 2023 19 Jul'23

  ISVs, AI and multicloud on Oracle channel chief’s to-do list

  The vendor is looking to make sure its partners deliver high levels of customer experience and can take advantage of emerging opportunities

• July 03, 2023 03 Jul'23

  Trustmarque refreshes brand identity

  The time is deemed to be right to give its logo and website a lick of paint as channel player Trustmarque looks to continue growing its mid-market business

• June 21, 2023 21 Jun'23

  Marketing becoming harder as customers change behaviour

  Findings from Twilio have exposed how buyers are reacting in different ways and old approaches are losing their impact

• June 19, 2023 19 Jun'23

  Channel round-up: Who’s gone where?

  Highlights from the personnel moves across the industry that have been made in the past week

• June 15, 2023 15 Jun'23

  GTDC: Distributors are force-multipliers for innovation

  The role of disties in driving technological change was the central theme at the Global Technology Distribution Council’s EMEA Summit

• June 12, 2023 12 Jun'23

  EMEA channel leading the way on sustainability

  Canalys survey indicates that the issue is a priority for the global channel, but some have moved faster than others

• June 07, 2023 07 Jun'23

  Westcon-Comstor continues with sustainability drive

  Distributor outlines ambition to use renewable electricity across its global organisation by 2030

• June 05, 2023 05 Jun'23

  GTDC: Distribution accelerating innovation

  Organisation representing distribution highlights the role its members can play in bringing emerging technologies to the broader channel

• May 23, 2023 23 May'23

  SAP connecting consultants and partners

  Vendor’s talent portal aims to make it easier for the channel to find expert staff and plug skills gaps

• May 19, 2023 19 May'23

  Logicalis CEO: Sustainability efforts being accelerated

  The threats to the planet are mounting and efforts to reduce carbon are continuing at channel player Logicalis, with the firm taking a managed services approach to helping customers improve their positions

• May 17, 2023 17 May'23

  Channel widens supplier relationships to extend choice

  In the hunt for products at a good price, the procurement ecosystem has widened – but that has caused its own problems

• April 20, 2023 20 Apr'23

  Dell: Channel can help plug innovation gap

  Vendor’s research reveals a large number of customers are not taking a lead in innovation, which is where the channel can step in to help

• April 19, 2023 19 Apr'23

  Partnerships key to supporting channel sustainability

  Research from Agilitas IT Solutions reveals the importance of choosing the right collaborator if a VAR or MSP is going to hit their ESG targets

• April 12, 2023 12 Apr'23

  Jigsaw24 inspiring female channel participation

  Channel player has indicated that after a couple of events promoting diversity, it’s making it a major theme this year

• April 03, 2023 03 Apr'23

  Agilitas strategy already yielding results

  Agilitas has been through plenty of changes recently, but the response from customers to its strategy has been positive

• March 17, 2023 17 Mar'23

  CIOs reaching out to the channel for support

  Dealing with pressures to innovate with tight budgets and sort out the overhanging issues after the pandemic means many customers require help

• March 15, 2023 15 Mar'23

  Daisy backs Girlguiding recycling efforts

  Channel player sponsors recycling badge as it looks to encourage greater understanding of the issues around end-of-life technology

• March 10, 2023 10 Mar'23

  HP building on sustainability programme

  Almost two years after the supplier launched Amplify impact, its UK channel boss has indicated there is more to come

• February 27, 2023 27 Feb'23

  ChatGPT offers the channel a chance to level the playing field

  There is a lot of hype around the AI content generating tool – and it could genuinely help the channel – but there are some risks involved

• February 24, 2023 24 Feb'23

  Ricoh exposes gap in workplace transformation experiences

  Channel alerted to disconnect between employers’ views of tech success and disappointed staff responses

• February 17, 2023 17 Feb'23

  CIOs look to the channel as they increase their strategic role

  Logicalis shines a light on the changing demands on IT leaders and the increasing reliance many have on partners

• February 14, 2023 14 Feb'23

  TD Synnex shares report on ESG progress

  Distributor outlines the steps it’s taken in the past year, as well as the targets it’s committed to in the future

• February 10, 2023 10 Feb'23

  Shift to Partner Plus more than a programme refresh for IBM

  Big Blue’s recent update to its channel programme was a couple of years in the making, and is about more than the usual tiers, rebates and enablement