News

Sales and Customer Management

• July 21, 2023 21 Jul'23

  Managed services players expose hybrid working challenges

  Research from a couple of MSPs indicates that in the financial services sector and the NHS, the technology to support remote working is not meeting employee needs

• July 19, 2023 19 Jul'23

  ISVs, AI and multicloud on Oracle channel chief’s to-do list

  The vendor is looking to make sure its partners deliver high levels of customer experience and can take advantage of emerging opportunities

• July 03, 2023 03 Jul'23

  Trustmarque refreshes brand identity

  The time is deemed to be right to give its logo and website a lick of paint as channel player Trustmarque looks to continue growing its mid-market business

• June 21, 2023 21 Jun'23

  Marketing becoming harder as customers change behaviour

  Findings from Twilio have exposed how buyers are reacting in different ways and old approaches are losing their impact

• June 19, 2023 19 Jun'23

  Channel round-up: Who’s gone where?

  Highlights from the personnel moves across the industry that have been made in the past week

• June 15, 2023 15 Jun'23

  GTDC: Distributors are force-multipliers for innovation

  The role of disties in driving technological change was the central theme at the Global Technology Distribution Council’s EMEA Summit

• June 12, 2023 12 Jun'23

  EMEA channel leading the way on sustainability

  Canalys survey indicates that the issue is a priority for the global channel, but some have moved faster than others

• June 07, 2023 07 Jun'23

  Westcon-Comstor continues with sustainability drive

  Distributor outlines ambition to use renewable electricity across its global organisation by 2030

• June 05, 2023 05 Jun'23

  GTDC: Distribution accelerating innovation

  Organisation representing distribution highlights the role its members can play in bringing emerging technologies to the broader channel

• May 23, 2023 23 May'23

  SAP connecting consultants and partners

  Vendor’s talent portal aims to make it easier for the channel to find expert staff and plug skills gaps

• May 19, 2023 19 May'23

  Logicalis CEO: Sustainability efforts being accelerated

  The threats to the planet are mounting and efforts to reduce carbon are continuing at channel player Logicalis, with the firm taking a managed services approach to helping customers improve their positions

• May 17, 2023 17 May'23

  Channel widens supplier relationships to extend choice

  In the hunt for products at a good price, the procurement ecosystem has widened – but that has caused its own problems

• April 20, 2023 20 Apr'23

  Dell: Channel can help plug innovation gap

  Vendor’s research reveals a large number of customers are not taking a lead in innovation, which is where the channel can step in to help

• April 19, 2023 19 Apr'23

  Partnerships key to supporting channel sustainability

  Research from Agilitas IT Solutions reveals the importance of choosing the right collaborator if a VAR or MSP is going to hit their ESG targets

• April 12, 2023 12 Apr'23

  Jigsaw24 inspiring female channel participation

  Channel player has indicated that after a couple of events promoting diversity, it’s making it a major theme this year

• April 03, 2023 03 Apr'23

  Agilitas strategy already yielding results

  Agilitas has been through plenty of changes recently, but the response from customers to its strategy has been positive

• March 17, 2023 17 Mar'23

  CIOs reaching out to the channel for support

  Dealing with pressures to innovate with tight budgets and sort out the overhanging issues after the pandemic means many customers require help

• March 15, 2023 15 Mar'23

  Daisy backs Girlguiding recycling efforts

  Channel player sponsors recycling badge as it looks to encourage greater understanding of the issues around end-of-life technology

• March 10, 2023 10 Mar'23

  HP building on sustainability programme

  Almost two years after the supplier launched Amplify impact, its UK channel boss has indicated there is more to come

• February 27, 2023 27 Feb'23

  ChatGPT offers the channel a chance to level the playing field

  There is a lot of hype around the AI content generating tool – and it could genuinely help the channel – but there are some risks involved

• February 24, 2023 24 Feb'23

  Ricoh exposes gap in workplace transformation experiences

  Channel alerted to disconnect between employers’ views of tech success and disappointed staff responses

• February 17, 2023 17 Feb'23

  CIOs look to the channel as they increase their strategic role

  Logicalis shines a light on the changing demands on IT leaders and the increasing reliance many have on partners

• February 14, 2023 14 Feb'23

  TD Synnex shares report on ESG progress

  Distributor outlines the steps it’s taken in the past year, as well as the targets it’s committed to in the future

• February 10, 2023 10 Feb'23

  Shift to Partner Plus more than a programme refresh for IBM

  Big Blue’s recent update to its channel programme was a couple of years in the making, and is about more than the usual tiers, rebates and enablement

• January 12, 2023 12 Jan'23

  Channel marketers looking to work more closely together

  Collaboration seen as a key way for marketers to improve their ability to deal with key issues emerging in 2023

• December 19, 2022 19 Dec'22

  Need to be green stretching across the industry

  It’s clear that sustainability is going to be one of the key areas the channel and IT vendors will need to focus on next year

• December 06, 2022 06 Dec'22

  Logicalis CEO: Sustainability is non-negotiable

  The future of the planet is uncertain, but more efforts are being made across the channel to ensure the IT industry is taking positive steps to improve the situation

• December 01, 2022 01 Dec'22

  Westcon-Comstor on its journey to decarbonise

  Distributor has invested in its ESG team and is committed to making a positive difference

• November 14, 2022 14 Nov'22

  TD SYNNEX: Security and services driving growth

  Distributor shares research that shines a light on the current state of the European channel

• November 10, 2022 10 Nov'22

  Cisco supporting partners with digital marketing shift

  Vendor shares numbers that underline the positive impact of its Lifecycle Advantage programme

• November 08, 2022 08 Nov'22

  SCC Academy launched to boost digital skills across Midlands

  Channel player invests in training hub to give thousands the chance to gain digital skills

• October 31, 2022 31 Oct'22

  Westcoast merges with German player Komsa

  The alliance between Westcoast and Komsa will create an operation that covers the UK, Ireland, France and Germany

• October 27, 2022 27 Oct'22

  MicroScope at 40: Antonio Neri, HPE

  President and CEO of HPE shares his thoughts about the past and future of the channel as MicroScope marks its 40th anniversary

• October 26, 2022 26 Oct'22

  Softcat continues to push sustainability efforts

  Firm’s CFO and designated next CEO provides an update on the channel player’s progress

• October 21, 2022 21 Oct'22

  Schneider Electric: Sustainability is a team sport

  Vendor Schneider Electric vows to do its bit to help partners get up to speed on establishing a green strategy, and to help customers to meet their own ESG objectives

• October 19, 2022 19 Oct'22

  Canalys: Partners have the power

  The channel has got to a size and a position where it is a serious industry in its own right – and that will have an impact on ecosystem relationships

• October 17, 2022 17 Oct'22

  Goodbye Tech Data, hello TD SYNNEX

  With the merger completed, the rebranding of the distributor takes effect across most of the world

• October 17, 2022 17 Oct'22

  Context: Resellers value relationship with distribution

  Latest tranche of findings from channel watcher reveal a solid partnership between the two tiers

• October 03, 2022 03 Oct'22

  MicroScope at 40: Rola Dagher, Dell Technologies

  Dell’s channel chief shares her thoughts about the past and future of the channel as MicroScope marks its anniversary

• September 29, 2022 29 Sep'22

  The evolution of distribution

  To mark the 40th anniversary of MicroScope, Frank Vitagliano, CEO at GTDC, shares his thoughts on the journey that the channel has been on for the last four decades and beyond

• September 28, 2022 28 Sep'22

  BT Wholesale reveals channel marketing concerns

  Comms player shares research that reveals worries across the industry about the ability to market brand and capabilities effectively

• September 05, 2022 05 Sep'22

  Paul Eccleston lands Exclusive Networks UK&I MD role

  Distributor fills vacant leadership position with an experienced figure who has a strong channel background

• August 25, 2022 25 Aug'22

  Gaining ESG skills a rising motivation for M&A activity

  The need to have a good story around environmental, social and governance (ESG) is driving more mergers and acquisitions

• August 24, 2022 24 Aug'22

  Transition continuing at K3 Business Technology

  Channel player updates investors on progress made in its fiscal H1 as it looks to build a business serving the retail sector

• August 17, 2022 17 Aug'22

  Partners will walk away from vendors if experience drops short

  Research from CompTIA has revealed that partner experience is a key factor in determining the strength of a relationship between partners and their vendors

• August 02, 2022 02 Aug'22

  Arrow Smart Terms aims to protect partner liquidity

  Changing demands on partners and growing fears of inflation have led the distributor to come up with its own solution

• July 29, 2022 29 Jul'22

  Pandemic has changed the SaaS sales process

  The channel has a small window to pitch in and needs to make sure it is prepared if it is going to be successful

• July 14, 2022 14 Jul'22

  Westcon-Comstor boss increases support for partners and staff

  Distributor’s chief executive plans to ramp up partner support this year and is taking steps to protect staff from the cost-of-living crisis

• July 06, 2022 06 Jul'22

  Xerox bulks out digital services with Go Inspire

  The print and document specialist is back in the acquiring mood as it adds more depth to its services

• June 28, 2022 28 Jun'22

  Channel confidence holds firm

  Agilitas survey shines light on positive mood across IT channel as CloudCoCo H1 numbers add to evidence of growth