News

Sales and Customer Management

• August 16, 2018 16 Aug'18

  Vendors under pressure to generate better channel data

  The information that a lot of vendors have around rebate, MDF and marketing programmes is nowhere near as good as it should be

• August 08, 2018 08 Aug'18

  Users feel restricted by vendor contracts and tech choices

  There seems to be a gap between the vendor ambitions to make everything simple and what is happening on the ground

• August 01, 2018 01 Aug'18

  SMEs changing the bundles approach

  Bundles have often been a bit hit and miss but thanks to the need to cater them for SME customers things are improving

• July 06, 2018 06 Jul'18

  Keeping up with pace of IT change a growing problem for customers

  Digital transformation might be the aim but getting there is not proving to be easy and that should spell a major opportunity for the channel

• July 03, 2018 03 Jul'18

  Automation a major focus at UKFast

  UKFast has created a chief technology officer role to ensure it can continue to automate more processes across its business

• July 03, 2018 03 Jul'18

  Quadient and Quertum working on CX opportunity

  Growth in the customer experience market means that those providing the tools for banks and utilities to communicate with users are experiencing healthy market conditions

• June 29, 2018 29 Jun'18

  Maintel picks up Atos contracts

  The managed services specialist has spent millions to acquire Atos contracts

• June 11, 2018 11 Jun'18

  Impartner strengthens partner relationship management portfolio

  The PRM specialist has made an acquisition that will give it more muscle in the social media space

• May 23, 2018 23 May'18

  Vendor service needs to improve

  Firms quizzed by Cogeco Peer 1 have expressed frustration with the level of service currently being offered by vendors

• May 16, 2018 16 May'18

  PA Consulting adds Sparkler to the mix

  Acquisition will strengthen the digital and brand strategy side of the business

• May 14, 2018 14 May'18

  Brighter steals a march with managedservices,co.uk launch

  Brighter Connections has cut the ribbon on a website designed to have a national appeal

• May 02, 2018 02 May'18

  Poor websites costing resellers customers

  Plenty of resellers have yet to get their digital presence up to scratch and that could cost them business

• April 24, 2018 24 Apr'18

  Ambitious Nuvias cuts ribbon on Woking HQ

  The distributor has pointed to its move as being evidence of its growth ambitions across EMEA

• April 20, 2018 20 Apr'18

  Millennial tech buyers forcing channel to change sales approach

  Fresh research indicates changing attitudes to tech purchasing, and how the channel must adapt accordingly

• April 16, 2018 16 Apr'18

  Channel roundup: Who's gone where?

  Another busy week in the channel as some fresh faces join various resellers and vendors to try and keep the growth flowing