News

Sales and Customer Management

• May 15, 2020 15 May'20

  Computacenter business strengthens during lockdown trading

  Channel giant issues a trading statement that will provide cheer not only to investors but also those keen to see the channel shake off the impact of the coronavirus

• May 07, 2020 07 May'20

  Marketing goes digital as resellers look to grow sales base

  Sales teams are adapting to the coronavirus pandemic with the world making a shift to remote working

• May 06, 2020 06 May'20

  Coronavirus: Existing customers key to getting through crisis

  Keeping established relationships going is one way that the channel can weather what might be a challenging economic time ahead

• May 05, 2020 05 May'20

  Exclusive Networks gets closer to the startup community

  Distributor forms partnership with Tomorrow Street to help startups get the chance to work with the channel

• April 29, 2020 29 Apr'20

  SCC looks to ease lockdown with thermal imaging tech

  Channel player sets up mobile thermal imaging at Bournemouth Airport as it looks for more verticals to adopt the technology

• April 27, 2020 27 Apr'20

  Softcat backing charity battling coronavirus-induced food poverty

  Reseller Softcat is urging the rest of the channel to get behind a campaign aimed at helping to feed people who are struggling with hunger because of the Covid-19 coronavirus pandemic

• April 27, 2020 27 Apr'20

  Easter holidays and supply issues reverse some March gains

  Research from Context has found that the growth rates experienced by the channel in March took a hit at the start of April

• April 23, 2020 23 Apr'20

  Computacenter provides some cheer with robust Q1 trading

  One of the first set of numbers to include some lockdown trading has come out of the channel

• April 17, 2020 17 Apr'20

  How Covid-19 has turned the IT events calendar on its head

  With coronavirus restrictions in place, IT vendors are replacing their conferences with digital events. What does this mean for the channel?

• April 17, 2020 17 Apr'20

  Certification exams move online

  Training bodies have reacted to the lockdown with moves to make it easier for resellers brushing up on their skills to sit exams

• April 16, 2020 16 Apr'20

  Coronavirus: e92plus increasing practical support for resellers

  Distributor e92plus increases financial aid for partners that want to keep the customer orders flowing

• April 15, 2020 15 Apr'20

  SecureAge and ITQuoter on the hunt for partners

  The Covid-19 coronavirus pandemic has not stopped some fresh arrivals landing in the UK with the intention of building up a channel base

• April 09, 2020 09 Apr'20

  Helping existing customers is key for Forcepoint channel

  Recently appointed EMEA vice-president of sales shares his view of how Forcepoint channel will get through the coronavirus and grow in the future

• April 07, 2020 07 Apr'20

  Coronavirus: BT’s response to maintain service levels

  Telecoms player is taking steps to arm partners with more support and minimise risks for those still working in the field

• April 06, 2020 06 Apr'20

  Exclusive Networks sets up coronavirus support hub

  Distributor steps up support it can provide resellers during these difficult times

• April 03, 2020 03 Apr'20

  Coronavirus: Extreme makes partner programme changes to up support

  Extreme Networks has become the latest vendor to use the tools in its partner programme to increase the support it can give resellers in this difficult time

• April 01, 2020 01 Apr'20

  Softcat weighs up furry choice

  Channel player raises thousands for Mind as part of its April’s Fool campaign

• March 31, 2020 31 Mar'20

  Coronavirus: Distributors can take a lead

  Head of the Global Technology Distribution Council shares his thoughts on the Covid-19 crisis

• March 27, 2020 27 Mar'20

  Coronavirus: Channel braces for challenging second quarter

  There are growing signs that it is getting harder for partners and vendors to predict what will come next

• March 25, 2020 25 Mar'20

  Brown to step down at Softcat as Hockin emerges at Arcserve

  Softcat managing director announces his intention to step down at the end of the reseller’s current fiscal year

• March 20, 2020 20 Mar'20

  Cherwell extends platform depth with developer support

  IT services management specialist Cherwell has launched its Marketplace as it looks to extend the options in its CORE platform

• March 20, 2020 20 Mar'20

  Tech bosses share messages of support with channel partners

  A raft of CEOs from the largest vendors have assured partners that they are working to protect supplies during the coronavirus crisis

• March 17, 2020 17 Mar'20

  Maplin boss looking to extend supply chain

  The managing director of online electronics retailer Maplin is looking to grow the business, accepting that it will need to widen its supplier network

• March 10, 2020 10 Mar'20

  HPE marks a year of the Tech Pro Community

  Vendor shares progress on growth numbers and interactions within its tech community

• March 09, 2020 09 Mar'20

  Dell Technologies World joins growing list of events hit by Covid-19

  Dell opts to turn its annual Vegas shindig into a virtual event as Covid-19 coronavirus continues to wreak havoc on the industry calendar

• March 05, 2020 05 Mar'20

  CompTIA teams up with SkillsTX to extend training reach

  Industry group is keen to get its certifications in front of more users and forms partnership with platform provider

• March 02, 2020 02 Mar'20

  Feeling the impact of coronavirus

  Although the number of cases in the UK is still low, there have already been some issues for the channel to deal with

• February 28, 2020 28 Feb'20

  HP Reinvent joins list of partner events hit by Covid-19

  Vendor is the latest to react to the ongoing spread of coronavirus by opting to move its channel event to later in the year

• February 13, 2020 13 Feb'20

  Digital risk looks to be a good niche for the channel

  Business leaders are concerned that their digital strategies are not going to lead them in the right direction

• January 30, 2020 30 Jan'20

  Channel could benefit from SME Brexit bounce

  With the UK just hours away from officially leaving the EU it looks like many SMEs are gearing up to start spending on tech

• January 23, 2020 23 Jan'20

  BETT: Lenovo calls for more tech investment

  The hardware vendor has worked on a report that indicates that money needs to be spent on tech to keep education in touch with the digital demands of the future

• January 20, 2020 20 Jan'20

  Kaspersky rolls out licensing portal for MSPs

  Security player aims to make licensing easier with online tools and more flexible with a monthly billing option

• January 16, 2020 16 Jan'20

  Skills crisis threatens to derail customer growth ambitions

  Getting hold of talent is top of the list of concerns for UK tech leaders and is causing many of them to cast doubts over the prospects for the industry in the next couple of years

• January 10, 2020 10 Jan'20

  Synnex splits in two with Concentrix getting its independence

  Distributor is looking to gain more flexibility and focus by splitting away from the customer experience specialist Concentrix

• January 09, 2020 09 Jan'20

  Desmond returns as Exclusive strengthens executive team

  After a year away from his role at Exclusive Networks, Barrie Desmond has returned to the distributor alongside three other hires to add muscle to the channel player’s executive team.

• December 23, 2019 23 Dec'19

  Motherhood is the necessity of invention, says Mellanox channel boss

  Mellanox vice-president Yael Asseraf Shenhav talks about how her employer has enabled her to thrive in a male-dominated industry and sheds light on how we can all better manage our time

• December 20, 2019 20 Dec'19

  Resellers feeling good about 2020

  Context has surveyed thousands of resellers across the UK and Europe and found that levels of optimism are higher than at this time last year

• December 19, 2019 19 Dec'19

  VMware arming channel with skills to unlock digital opportunities

  Reaping the digital transformation rewards is more than just an IT conversation and VMware's UK channel chief is taking an approach based on helping partners increase their capabilities

• December 10, 2019 10 Dec'19

  SCC chief heralds solid year

  The last twelve months have been busy ones for SCC and its chief executive is keen to highlight its achievements

• November 29, 2019 29 Nov'19

  Veeam UK channel boss looking to widen partner support

  The recently installed UK channel boss is planning to increase the support it offers a wider number of partners as well as looking to exploit its alliances for the benefit of resellers

• November 26, 2019 26 Nov'19

  Support for business and tech called for from next government

  Channel and business groups set out their wish list for whoever wins the keys to Number 10 next month

• November 19, 2019 19 Nov'19

  CompTIA: Pressure on channel to change

  Industry association is encouraging resellers to step out of their comfort zones and embrace change

• November 14, 2019 14 Nov'19

  Customer experience driving collaboration investments

  Improving customer experience is one of the main factors behind the decision by users to invest in unified comms and collaboration tools

• November 13, 2019 13 Nov'19

  Tech Data accepts $5.4bn private equity offer

  Distributor's board recommend the sale, which should give it access to more financial muscle

• October 17, 2019 17 Oct'19

  Schneider Electric: Healthcare, manufacturing and education leading edge spend

  Power management specialist works with Canalys to survey resellers around the opportunities and challenges customers are facing around edge computing

• October 16, 2019 16 Oct'19

  LzLabs moving to plug mainframe expertise gap

  Pressure is mounting from various sides on those customers that are still using apps that are stuck on aging mainframes

• October 10, 2019 10 Oct'19

  Westcoast uncovers reseller thoughts about distribution

  Channel player asks resellers what they think of distribution and finds there is work to do to support digital transformation ambitions

• October 09, 2019 09 Oct'19

  CompTIA: Channel must “learn new tricks” to keep customers

  CompTIA CEO urges channel to explore emerging technologies or risk losing business

• October 09, 2019 09 Oct'19

  Might be a while before someone orders from a reseller with Alexa

  Personal assistants are gaining traction as yet another way customers can order services but concerns about data integrity are holding back widespread adoption

• September 20, 2019 20 Sep'19

  ScanSource paints a picture of a digital future

  Just weeks after it revealed plans to divest its hardware operation the firm has updated UK partners on the strategy