News

Sales and Customer Management

• September 06, 2024 06 Sep'24

  TD Synnex cuts emissions as green progress continues

  Distributor TD Synnex shares progress report on how it is has improved on its sustainability and social commitments

• August 21, 2024 21 Aug'24

  Cloud Industry Forum: ESG a criterion for partner selection

  Industry group shares latest research into attitudes around sustainability, with results showing it matters to customers as much as cloud and security capabilities

• August 21, 2024 21 Aug'24

  Sabio outlines net-zero ambition

  Firm sets to work with international bodies to get carbon out of its business over the next couple of decades

• August 14, 2024 14 Aug'24

  Sophos adds more post-sales support for customers

  Following up from its partner efforts earlier this year, the vendor continues to take steps to widen access to education and strategic guidance

• August 06, 2024 06 Aug'24

  Westcon-Comstor uses data to generate additional partner business

  Distributor Westcon-Comstor shares the progress made in its fiscal year with its data sharing programme that identifies opportunities

• July 29, 2024 29 Jul'24

  ALSO strengthens European position with Westcoast

  Distributor tie-up will provide Swiss channel player with more options in the UK, Ireland and France

• July 03, 2024 03 Jul'24

  Logicalis: Sustainability still a top customer concern

  Even with the tougher economic climate, the commitment by customers to greening their business and working with those with a similar mission remains solid

• June 28, 2024 28 Jun'24

  Sage: SMEs want the channel to be trusted advisors

  Firm shares research that indicates partners are seen by small and medium-sized customers as the source of digital transformation support

• June 26, 2024 26 Jun'24

  Goldilock builds out partner network

  Security vendor adds distributors and resellers to increase UK, US and European coverage and to support its plans to go indirect

• June 26, 2024 26 Jun'24

  Hume talks of ‘recovering market’ as TD Synnex shares Q2 numbers

  Distributor’s numbers fall within guidance in second quarter as it looks towards stronger second half

• June 20, 2024 20 Jun'24

  Pure harnesses AI to enhance partner processes

  Vendor unveils range of enhancements to provide its channel with greater insights and growth opportunities

• June 17, 2024 17 Jun'24

  Channel round-up: Who’s gone where?

  Moves of note this week include those made at Netskope, Illumio, Cegid and a well-earned retirement at Abzorb

• June 13, 2024 13 Jun'24

  AI adoption held back by user skills shortages

  Research from SoftwareOne exposes the problems customers face when attempting to take advantage of artificial intelligence

• April 26, 2024 26 Apr'24

  AI not yet making a channel marketing impact

  Lack of guidelines, concerns over data, and a failure to deliver compelling results are hindering adoption of artificial intelligence tools

• April 24, 2024 24 Apr'24

  TD Synnex launches group to focus on AI

  Distributor forms group to bring together businesses and individuals with different skills and resources to maximise benefits of artificial intelligence

• April 04, 2024 04 Apr'24

  Umbraco provides update on sustainability progress

  CMS player issues annual Impact Report to cover progress made on carbon emissions, diversity and efforts to work with partners to save planet

• March 26, 2024 26 Mar'24

  Softcat boss talks H1 results, M&A and growing headcount

  In light of the release of numbers for the channel player’s first half, Softcat’s CEO shares his thoughts on the progress made

• March 15, 2024 15 Mar'24

  Coterie launches channel marketing academy

  Marketing specialist introduces courses designed to help improve and develop marketing skills across the channel

• March 14, 2024 14 Mar'24

  RM outlines strategic growth plan

  Education player puts tough 2023 into history books as it looks to improve business fortunes

• March 14, 2024 14 Mar'24

  Channel struggling to unlock data insights

  High volumes of information from various sources are underlining attempts to grow revenues, according to findings from Westcon-Comstor

• March 13, 2024 13 Mar'24

  Channel urged to keep evolving sustainability position

  With the industry evolving, the emergence of AI and other energy-hungry technologies, the need to keep on top of strategies to reduce carbon emissions are essential

• March 08, 2024 08 Mar'24

  Customers signal supplier green credentials a priority

  Being able to flex a solid sustainability position is being seen by a growing number of users as an essential

• March 07, 2024 07 Mar'24

  HP emphasises AI in partner programme enhancements

  Vendor uses partner event to share details of changes coming in May, and its plans to increase support for partners keen to get involved with artificial intelligence

• March 04, 2024 04 Mar'24

  Nebula urges channel to collaborate on sustainability

  Firm shares report warning that keeping green cards close to the chest will not liberate the wider benefits of a strong ESG strategy

• February 28, 2024 28 Feb'24

  Mid-market customers feeling ignored and mis-sold

  Research from Microsoft partner Advania has revealed that users are struggling with legacy tech, management headaches and a lack of support from vendors

• February 23, 2024 23 Feb'24

  Channel marketing scope has widened

  Those looking after industry brands are increasingly taking on sustainability as an area of responsibility

• February 14, 2024 14 Feb'24

  Kyocera: In tough times, get closer to your suppliers

  Print and document management player advises the channel to deepen relationships, while elsewhere, Canon puts more products into the hands of partners

• February 12, 2024 12 Feb'24

  Channel can make money from generative AI

  Generative artificial intelligence has gone from hype to use cases to become a growing channel opportunity

• February 09, 2024 09 Feb'24

  Distributors play key role in sustainability

  Given its position as a supplier of products and services, and its trusted relationship with vendors, disties are in a pivotal position

• February 07, 2024 07 Feb'24

  Rigby Group moving towards ambitious zero emissions target

  Channel player shares insight into its progress on reducing carbon across the group, which includes SCC

• January 30, 2024 30 Jan'24

  TD Synnex, Westcon-Comstor and Infinigate expand portfolios

  Distributors are making moves to ensure they have a mix of products and services that appeal to their channel partner bases

• January 26, 2024 26 Jan'24

  AWS introduces SME partner competency

  Cloud player reacts to small and medium customer requirements for dedicated support with the launch of a targeted option

• January 23, 2024 23 Jan'24

  Exclusive Networks maintaining supplier expansion strategy

  Distributor has track record of widening existing relationships to benefit UK resellers and will continue that strategy

• January 19, 2024 19 Jan'24

  Sabio urges structured approach to using AI to improve CX

  Channel player grasps the potential of the technology, but advises a thoughtful roll-out if it’s going to hit the mark

• January 18, 2024 18 Jan'24

  Exclusive Networks rolls out collaborative marketing community

  Distributor Exclusive Networks recognises the need for channel marketers to share best practices and work together

• January 16, 2024 16 Jan'24

  Nebula sharing net-zero approach

  Services player Nebula hopes that opening up on its strategy will encourage others to improve their own sustainability positions

• January 12, 2024 12 Jan'24

  Logicalis CEO identifies reasons to be optimistic about 2024

  Channel player’s boss outlines areas where customers are looking to make investments as the market picks up

• December 13, 2023 13 Dec'23

  Malwarebytes enhances MSP offering as DataSolutions looks for vendor growth

  Cyber security firm enhances MSP offering after reporting strong demand for the services, while elsewhere, distributor reveals intention to grow its vendor portfolio

• December 13, 2023 13 Dec'23

  Vast Data channel boss ramping up support for partners

  Plans for a fresh partner programme, more services options and increased support for those keen to get involved with AI all on the cards for early next year

• December 11, 2023 11 Dec'23

  TD Synnex offers channel sustainability education

  Distributor launches course to arm more partners with the information needed to reduce their carbon footprint

• November 23, 2023 23 Nov'23

  Dell: Channel will need to provide AI reassurances

  Dell research exposes levels of hesitancy among UK customers over artificial intelligence

• November 20, 2023 20 Nov'23

  Softcat: Security remains top customer concern going into 2024

  Channel player’s research reveals the areas where users are going to prioritise spending in the year ahead

• November 13, 2023 13 Nov'23

  Channel roundup: Who’s gone where?

  A few channel moves this week caught the eye as firms continue to look for growth and hire experience

• November 09, 2023 09 Nov'23

  SME IT firms feeling positive about 2024

  Findings from There Business will make cheery reading for those hoping that the narrative will change next year and become more upbeat

• November 06, 2023 06 Nov'23

  Channel roundup: Who’s gone where?

  The start of a fresh month has seen the personnel moves continue to pile up

• October 04, 2023 04 Oct'23

  Canalys: Vendors will expand channel relationships

  The partner-first trend is set to continue as more vendors recognise value of partners and give them the chance to take on a greater share of the business

• September 27, 2023 27 Sep'23

  BNZSA cuts ribbon on marketing as a service offering

  Firm is looking to help improve channel marketing efforts with a concierge service that will provide high levels of support

• July 27, 2023 27 Jul'23

  Daisy: Customers keeping a continuing eye on costs

  Comms player shares research that underlines the ongoing impact the economic landscape is having on customer behaviour

• July 21, 2023 21 Jul'23

  Managed services players expose hybrid working challenges

  Research from a couple of MSPs indicates that in the financial services sector and the NHS, the technology to support remote working is not meeting employee needs

• July 19, 2023 19 Jul'23

  ISVs, AI and multicloud on Oracle channel chief’s to-do list

  The vendor is looking to make sure its partners deliver high levels of customer experience and can take advantage of emerging opportunities