News

Sales and Customer Management

• January 29, 2025 29 Jan'25

  Softcat deepens DEX options with Nexthink

  Relationship between vendor and channel player shines a light on employee experience

• January 29, 2025 29 Jan'25

  Sustainability remains a channel priority

  Research from Agilitas shows there has been an increase in the number of those across the industry viewing reducing carbon emissions as a priority

• January 16, 2025 16 Jan'25

  DORA unpreparedness spells channel opportunity

  Compliance regulations come into force on 17 January, but many in the financial services community are not ready

• December 23, 2024 23 Dec'24

  2024 review: Main themes in the channel

  MicroScope takes a look back at some of the main themes that affected the channel over the past 12 months

• December 17, 2024 17 Dec'24

  Exclusive Networks unifies security services

  Distributor brings together its consultancy, training and technical expertise under one roof to make life easier for partners, while Westcon-Comstor has rewarded a number of staff with senior promotions

• December 17, 2024 17 Dec'24

  Channel moves: Who’s gone where?

  Changes and moves announced at Computacenter, Genesys, The Noledge Group, Forcepoint and CirrusHQ

• November 28, 2024 28 Nov'24

  Avanade sounds alarm over mid-market approach to AI

  Viewing the technology as an opportunity to cut staff and reduce costs is not the right approach, the channel player has warned

• November 25, 2024 25 Nov'24

  Channel moves: Who’s gone where?

  There are moves this week at a range of organisations, including Apogee, Enfocus, Logpoint, Altia, NFON and Dragos

• November 22, 2024 22 Nov'24

  Making a channel event hit the target

  The industry enjoys a good get together, but with pressure on time, those organising conferences have to pitch it just right. MicroScope speaks to Distology to find out how

• November 13, 2024 13 Nov'24

  Questions over the future of Exertis as DCC signals break-up

  Group’s chief executive signals a strategic shift to focus solely on its energy business, with it unclear what comes next for its channel business

• November 11, 2024 11 Nov'24

  Budget should spark channel to drive more AI and automation

  Recently announced changes to National Insurance, capital gains tax and increases to the minimum wage should spark opportunities for partners

• November 06, 2024 06 Nov'24

  Infinity Group CEO shares AI experiences

  Microsoft partner has embraced Copilot, and has some lessons to share to encourage others to do the same

• November 05, 2024 05 Nov'24

  Exclusive UK and Ireland managing director plans to increase partner support

  SME-sized resellers and MSSPs are going to be getting increased backing from the distributor

• October 24, 2024 24 Oct'24

  Softcat provides investor cheer with solid FY24

  Channel player continues almost two decades-long stretch of delivering double-digit growth, despite tough market conditions

• October 22, 2024 22 Oct'24

  SME reluctance to spend hits Bechtle Q3 numbers

  Channel player updates the market with a sober assessment of the consequences of trading in a surprisingly weak market

• October 18, 2024 18 Oct'24

  Schneider Electric shares French lessons with the UK

  Power specialist shares progress made in circular efforts on the continent, and will bring them to this side of the channel

• October 16, 2024 16 Oct'24

  Canalys: AI threatening green progress

  Analysts share why it’s not been a good year on the ESG front, and some of the routes to improvement the industry could make

• October 16, 2024 16 Oct'24

  Logicalis rolls out sustainability blueprint offering

  Channel player keen to share range of green services with users to support their drive to reduce emissions

• October 15, 2024 15 Oct'24

  Distributors taking steps to widen reach

  Moves made by Arrow, Ingram, Westcon-Comstor, Climb and Exclusive, plus an APAC opening at Nebula, show the desire to extend growth opportunities across the channel

• October 11, 2024 11 Oct'24

  Canalys: There are reasons for optimism

  Chief analyst shares reasons why the channel should be positive, but encourages investment in emerging technology and services to remain relevant

• October 08, 2024 08 Oct'24

  HP outlines workspace opportunities for partners

  HP’s latest insights into what makes a happy worker signals areas where the channel can make an impact

• October 03, 2024 03 Oct'24

  Sophos steps up partner training as skill gaps continue

  Security player Sophos rolls out more education for the channel at a time when customer security skills continue to be in short supply

• September 26, 2024 26 Sep'24

  SMEs fear AI and are looking for support

  Findings from Indeed research underline the role the channel needs to play to help customers adopt AI technology

• September 24, 2024 24 Sep'24

  Westcon-Comstor extends Tech Xpert

  Distributor shares membership update as it looks to take the community to a fresh part of the globe

• September 12, 2024 12 Sep'24

  Logicalis on track to hit sustainability targets

  Channel player shares insights into how it’s reducing emissions across its business and supplier ecosystem

• September 06, 2024 06 Sep'24

  TD Synnex cuts emissions as green progress continues

  Distributor TD Synnex shares progress report on how it is has improved on its sustainability and social commitments

• August 21, 2024 21 Aug'24

  Cloud Industry Forum: ESG a criterion for partner selection

  Industry group shares latest research into attitudes around sustainability, with results showing it matters to customers as much as cloud and security capabilities

• August 21, 2024 21 Aug'24

  Sabio outlines net-zero ambition

  Firm sets to work with international bodies to get carbon out of its business over the next couple of decades

• August 14, 2024 14 Aug'24

  Sophos adds more post-sales support for customers

  Following up from its partner efforts earlier this year, the vendor continues to take steps to widen access to education and strategic guidance

• August 06, 2024 06 Aug'24

  Westcon-Comstor uses data to generate additional partner business

  Distributor Westcon-Comstor shares the progress made in its fiscal year with its data sharing programme that identifies opportunities

• July 29, 2024 29 Jul'24

  ALSO strengthens European position with Westcoast

  Distributor tie-up will provide Swiss channel player with more options in the UK, Ireland and France

• July 03, 2024 03 Jul'24

  Logicalis: Sustainability still a top customer concern

  Even with the tougher economic climate, the commitment by customers to greening their business and working with those with a similar mission remains solid

• June 28, 2024 28 Jun'24

  Sage: SMEs want the channel to be trusted advisors

  Firm shares research that indicates partners are seen by small and medium-sized customers as the source of digital transformation support

• June 26, 2024 26 Jun'24

  Goldilock builds out partner network

  Security vendor adds distributors and resellers to increase UK, US and European coverage and to support its plans to go indirect

• June 26, 2024 26 Jun'24

  Hume talks of ‘recovering market’ as TD Synnex shares Q2 numbers

  Distributor’s numbers fall within guidance in second quarter as it looks towards stronger second half

• June 20, 2024 20 Jun'24

  Pure harnesses AI to enhance partner processes

  Vendor unveils range of enhancements to provide its channel with greater insights and growth opportunities

• June 17, 2024 17 Jun'24

  Channel round-up: Who’s gone where?

  Moves of note this week include those made at Netskope, Illumio, Cegid and a well-earned retirement at Abzorb

• June 13, 2024 13 Jun'24

  AI adoption held back by user skills shortages

  Research from SoftwareOne exposes the problems customers face when attempting to take advantage of artificial intelligence

• April 26, 2024 26 Apr'24

  AI not yet making a channel marketing impact

  Lack of guidelines, concerns over data, and a failure to deliver compelling results are hindering adoption of artificial intelligence tools

• April 24, 2024 24 Apr'24

  TD Synnex launches group to focus on AI

  Distributor forms group to bring together businesses and individuals with different skills and resources to maximise benefits of artificial intelligence

• April 04, 2024 04 Apr'24

  Umbraco provides update on sustainability progress

  CMS player issues annual Impact Report to cover progress made on carbon emissions, diversity and efforts to work with partners to save planet

• March 26, 2024 26 Mar'24

  Softcat boss talks H1 results, M&A and growing headcount

  In light of the release of numbers for the channel player’s first half, Softcat’s CEO shares his thoughts on the progress made

• March 15, 2024 15 Mar'24

  Coterie launches channel marketing academy

  Marketing specialist introduces courses designed to help improve and develop marketing skills across the channel

• March 14, 2024 14 Mar'24

  RM outlines strategic growth plan

  Education player puts tough 2023 into history books as it looks to improve business fortunes

• March 14, 2024 14 Mar'24

  Channel struggling to unlock data insights

  High volumes of information from various sources are underlining attempts to grow revenues, according to findings from Westcon-Comstor

• March 13, 2024 13 Mar'24

  Channel urged to keep evolving sustainability position

  With the industry evolving, the emergence of AI and other energy-hungry technologies, the need to keep on top of strategies to reduce carbon emissions are essential

• March 08, 2024 08 Mar'24

  Customers signal supplier green credentials a priority

  Being able to flex a solid sustainability position is being seen by a growing number of users as an essential

• March 07, 2024 07 Mar'24

  HP emphasises AI in partner programme enhancements

  Vendor uses partner event to share details of changes coming in May, and its plans to increase support for partners keen to get involved with artificial intelligence

• March 04, 2024 04 Mar'24

  Nebula urges channel to collaborate on sustainability

  Firm shares report warning that keeping green cards close to the chest will not liberate the wider benefits of a strong ESG strategy

• February 28, 2024 28 Feb'24

  Mid-market customers feeling ignored and mis-sold

  Research from Microsoft partner Advania has revealed that users are struggling with legacy tech, management headaches and a lack of support from vendors