News

Sales and Customer Management

• November 22, 2021 22 Nov'21

  IT Priorities 2022: MSP importance rising

  TechTarget research reveals that a record number of customers across Europe are looking to work with managed service providers

• November 22, 2021 22 Nov'21

  Channel roundup: Who’s gone where?

  The weekly catch-up with personnel moves across the industry includes some senior appointments

• November 17, 2021 17 Nov'21

  Being trusted advisors key for Dell’s channel

  UK channel boss provides update, with the vendor encouraging partners to deepen their relationships with customers

• November 11, 2021 11 Nov'21

  Cisco aims to make life easier with revised enterprise agreement

  Vendor reveals changes to its enterprise agreement that it says will make it easier for partners to sell across the Cisco portfolio and meet the demands of customers

• November 08, 2021 08 Nov'21

  Channel roundup: Who's gone where?

  Another roundup of some of the job moves that have caught the eye in the last working week

• October 26, 2021 26 Oct'21

  Market recovery drives channel optimism

  Softcat CEO adds to the growing chorus across the channel who are feeling positive about the year ahead

• October 22, 2021 22 Oct'21

  Context: Majority of channel optimistic about year ahead

  Market watchers have quizzed thousands of resellers across the globe and found that most are feeling good about 2022

• October 18, 2021 18 Oct'21

  Channel key to delivering Avaya Experience Builders

  Comms player reacts to the increasing need from customers for better employee experiences, with an ecosystem approach that pulls together partners and developers

• October 15, 2021 15 Oct'21

  Channel showing optimism on sustainability front

  Research from Agilitas IT Solutions has shown that channel leaders are facing up to the need to be more sustainable

• October 14, 2021 14 Oct'21

  Dell CEO praises partners

  Vendor’s event provides an opportunity for senior leadership to express appreciation for their channel

• October 13, 2021 13 Oct'21

  Exertis Pro AV extends support for Poly

  As customers move to a hybrid working model the distributor has increased the technical assistance it can provide resellers

• September 22, 2021 22 Sep'21

  HP adds Amplify Data Insights platform to bolster channel effectiveness

  Vendor will use data to ensure its offerings and those of its partners hit the mark with customers

• September 21, 2021 21 Sep'21

  SCC founder awarded Legion d’honneur

  Sir Peter Rigby given recognition for his business activities in France and his contribution to making the two countries stronger

• September 15, 2021 15 Sep'21

  Pandemic exposes channel digital marketing skills gap

  The shift to digital marketing has been a bridge too far for some partners and has highlighted that more effort is needed in this area

• September 14, 2021 14 Sep'21

  Bytes keeps momentum going in H1

  Channel player follows up maiden full-year numbers with signs that growth is continuing

• September 10, 2021 10 Sep'21

  Cisco cutting complexity with partner experience efforts

  Vendor Cisco is determined to protect channel profitability by reducing complexity that could get in the way of doing business

• September 03, 2021 03 Sep'21

  Taking a strange route to the channel

  Next time you sit in front of a channel executive, remember that they might have started in a very different industry

• September 01, 2021 01 Sep'21

  Tech Data and Synnex complete merger

  Time to welcome in a fresh brand and get up to speed with a new-look board of directors

• August 24, 2021 24 Aug'21

  Signs that life is getting back to normal

  The UK boss of Tech Data has seen market conditions improve since the start of the year as customers grow in confidence

• August 23, 2021 23 Aug'21

  SMEs cautious about getting back into the office due to Delta variant

  Research reveals that doubts persist about when to make the decision to return to the office, with the Delta variant still causing concern

• August 17, 2021 17 Aug'21

  Channel emerging from pandemic optimistic about its position and future

  Latest CompTIA report on the state of the industry reveals a channel that is changing but is also feeling positive about its situation

• July 22, 2021 22 Jul'21

  Digital a major part of the strategy at Nuvias

  Distributor is extending its online tools for resellers that want to use them and its recently acquired Cloud Distribution business has been adding to its portfolio

• July 22, 2021 22 Jul'21

  Riverbed Community aims to share expertise

  Partners encouraged to be part of an effort to improve technical knowledge around key areas in networking, app performance and security

• July 21, 2021 21 Jul'21

  Computacenter on track for another strong year

  Computacenter issues trading update covering H1, with the business enjoying growth and positioned to build on that in the second half

• July 08, 2021 08 Jul'21

  Nuvias Digital adds to distributors’ toolbox

  Channel player increases the digital support that partners can tap into with a range of online services that can be accessed on-demand

• July 06, 2021 06 Jul'21

  Channel promotions player Consenna looks to reach more vendors

  Firm’s Spark offering should give it the chance to work with more vendors looking to run promotional campaigns

• June 30, 2021 30 Jun'21

  Channel warned comms contracts not flexible enough

  Comms player highlights a negative reaction from some customers to mutli-year contracts

• June 29, 2021 29 Jun'21

  Insight warns money will be wasted if IT remains an island

  A disconnect between those in the technology department and the rest of the business will undermine digital transformation efforts, warns channel player

• June 17, 2021 17 Jun'21

  Watt lands CEO award with backing of Softcat staff

  Softcat leader picks up award that resulted from views expressed by the channel player’s own employees

• June 16, 2021 16 Jun'21

  Is it time to say farewell to the three-tier approach?

  The pandemic has prompted many channel players to pause and think about just how effective their current marketing model is

• June 10, 2021 10 Jun'21

  N-able looks to plug MSP marketing gaps

  Firm launches marketing platform to provide managed service providers with access to a range of resources

• May 26, 2021 26 May'21

  Softcat heads for ‘above expectation’ year

  Firm’s third-quarter trading update should please investors that are looking to the channel player to continue growth

• May 19, 2021 19 May'21

  Xerox highlights rising SME optimism

  Firm shares insights from customers that seem to be keen to spend on automation and security and get support from the channel

• May 13, 2021 13 May'21

  Ascertus and DataSolutions tap into growth areas

  Channel players report growth in remote working and security solutions as customers reacted to the pandemic

• May 06, 2021 06 May'21

  Softcat sets out ambitious sustainability targets

  Channel player looks to mark itself out as a leader on the issue of sustainability, with carbon commitments and plans for the way it chooses those it works with

• April 26, 2021 26 Apr'21

  Agilitas IT Solutions: Optimism in the channel holding firm

  The latest research from Agilitas IT Solutions reveals that many in the channel are feeling good about their prospects despite the coronavirus pandemic

• March 24, 2021 24 Mar'21

  BSL strategy accelerated by August

  Private equity has given the business a chance to seal its first acquisition and look at taking more market share in an evolving market

• March 22, 2021 22 Mar'21

  Executives increasingly open to external guidance from experts

  External expertise is something that is rising up the agenda for C-suite customers looking for thought leaders

• March 18, 2021 18 Mar'21

  Exclusive Networks charts a digital course

  Distributor's CEO provides update on progress made last year and ambitions for the rest of 2021

• March 12, 2021 12 Mar'21

  Offices won’t be full for some time to come

  Channel will have a role in helping customers adjust to a hybrid working world, with many staff indicating they will continue to work from home

• March 08, 2021 08 Mar'21

  Sabio moves for Salesforce partner makepositive

  Customer experience specialist Sabio again turns to acquisition as a route to expanding its capabilities and market reach

• March 08, 2021 08 Mar'21

  Cherwell signals expanding ITSM opportunity

  Firm’s recent virtual Clear conference indicated that more customers were looking for employee development tools and no-code options

• February 12, 2021 12 Feb'21

  Northamber looks to build on H1 2020

  Distributor issues an update detailing how it fared in the last six months of 2020, with coronavirus and Brexit both having an impact on the business

• February 04, 2021 04 Feb'21

  After finance, digital marketing is a key demand

  The channel has reached out to vendors for digital marketing support with Dell sharing some of the progress it has made on that front

• January 22, 2021 22 Jan'21

  Computacenter adds to picture of strong Q4

  Channel player issues trading update that adds to a growing list of evidence that H2 and the last few months of last year were robust for the channel

• January 19, 2021 19 Jan'21

  ‘Sticking plasters’ applied in first lockdown leave users vulnerable

  Channel urged to make sure customers are not left using inadequate products that they acquired in March last year to get them through the pandemic

• January 14, 2021 14 Jan'21

  Distribution comes through pandemic year strongly

  Record sales and a rapid response to the changing demands caused by the coronavirus pandemic helped the channel get through 2020

• January 11, 2021 11 Jan'21

  Channel round-up: Who’s gone where?

  The first working week of 2021 saw a few personnel moves across the industry

• January 11, 2021 11 Jan'21

  Agilitas opens Euro logistics hub to sidestep Brexit issues

  Channel player will have stock in the Netherlands to keep supplying its customers spread across the EU

• January 04, 2021 04 Jan'21

  Softcat bolsters public sector efforts with major hire

  Channel player turns to former VMware staffer to take charge of its public sector division