News

Sales and Customer Management

• October 21, 2020 21 Oct'20

  Tech is at the forefront of customer needs

  The channel has had a good year so far and there are reasons to be optimistic about that continuing into 2021

• October 20, 2020 20 Oct'20

  Softcat delivers growth through the pandemic

  Softcat’s FY20 numbers show that the channel player continued to succeed in growing its bottom line despite the coronavirus

• October 13, 2020 13 Oct'20

  GTDC: Two-tier model offers vendors highest returns

  Working with distribution and resellers rather than opting to go single-tier or direct is the best go-to-market strategy for vendors

• October 12, 2020 12 Oct'20

  Veeam will extend channel options with Kasten

  The addition of container back-up options will give channel partners a wider solution to pitch, according to Veeam’s CTO

• October 09, 2020 09 Oct'20

  Current conditions could foster further consolidation

  Boss of SCC reveals that the company is considering some deals at a time when M&A activity is continuing across the channel

• October 08, 2020 08 Oct'20

  Channel leaders cautiously optimistic about 2021

  Challenges lie ahead, but the importance of technology is clear and steady, according to those responsible for supplying it to customers

• October 08, 2020 08 Oct'20

  HPE boss looking for channel to bring SME growth

  HPE is looking to reward those that bring in more business from small and medium-sized customers over the next year

• October 07, 2020 07 Oct'20

  Canalys: Pandemic has created winners and losers

  As anyone in the channel serving vertical markets such as hospitality and travel will already know, there have been some real business victims of Covid-19

• October 06, 2020 06 Oct'20

  Sabio adds more CX muscle with Anana

  Customer experience specialist Sabio makes its fourth acquisition this year as it continues to back its ambition to become a major European player in the CX market

• October 06, 2020 06 Oct'20

  Trolle eyes expansion at Exclusive Networks

  New CEO is keen to bulk out global presence to make sure company increases its representation in more markets

• October 02, 2020 02 Oct'20

  Pandemic sparks revenue climbs in unified comms and collaboration

  IDC has shared its views of what happened in the market in the second quarter, with the shift to home working having a clear impact on demand

• September 30, 2020 30 Sep'20

  Context: Distribution efforts through coronavirus appreciated

  Resellers grateful for the help provided by distributors during Covid-19 pandemic but indicate they want more support in moving to a cloud services world

• September 30, 2020 30 Sep'20

  HPE points distribution to everything as a service

  Vendor holds its distribution event with a number of enhancements being rolled out to make it easier to sell services

• September 23, 2020 23 Sep'20

  Consenna sets sights on £10m revenues

  Firm has seen growth ramp up over the past year and is now considering more international growth

• September 14, 2020 14 Sep'20

  Renew your selling system and make digital marketing effective

  Chris Davies, managing director of Sandler Training, has some sound advice for those in the channel trying to ramp up their digital marketing efforts

• September 10, 2020 10 Sep'20

  Fintechs ramping up efforts to get loans into SME hands

  With the deadline for the government-backed coronavirus loan scheme looming, efforts are being made to try to get those small firms looking for financial aid logged onto the system

• September 09, 2020 09 Sep'20

  Cloud Distribution heads to Moon to support growth

  Distributor keen to increase opportunities for fresh business opportunities, making a couple of promotions to back up that aim

• September 01, 2020 01 Sep'20

  Tech Data shows expansion ambitions with APAC buy

  With the backing of its new owners, the distributor has begun to flex its muscles and has picked an acquisition target to bolster its Asian presence

• August 27, 2020 27 Aug'20

  Tech Data gearing up for more familiar Q4

  As life gets ever closer to returning to a more normal state, the distributor has noticed enterprise projects coming back

• August 25, 2020 25 Aug'20

  Coronavirus accelerates digital transformation

  The changes that have happened over the last six months have seen many customers make a dramatic shift in their stance on digital transformation

• August 21, 2020 21 Aug'20

  Veeam partners building on wave of fresh customers

  Vendor has seen users turn to its technology during the pandemic and is keen to make sure they remain there for the long-term

• August 21, 2020 21 Aug'20

  Channel pandemic response: Virtual events are king, but support could improve

  Feedback from MicroScope’s virtual channel event reveals some insights into the current thinking in the industry, with the majority focusing on virtual events and stating they're happy with support – but nearly a quarter say more could be done

• August 19, 2020 19 Aug'20

  Softcat on course for strong FY20

  Channel player continues to deliver growth as it issues a trading update to cover its last fiscal quarter

• August 05, 2020 05 Aug'20

  Event: Navigating a post-pandemic world

  MicroScope is holding a virtual event to discuss the changes that Covid-19 has sparked across the channel, what comes next and how to be more effective at digital marketing

• July 30, 2020 30 Jul'20

  RingCentral sings praises of master agency model

  Cloud comms player is the latest to voice support of an approach that is starting to gain more ground in the UK

• July 29, 2020 29 Jul'20

  Channel eyes opportunities around hybrid working

  There is a fresh two-word contender to challenge digital transformation for dominance in every channel conversation

• July 28, 2020 28 Jul'20

  Trams celebrates 30 years

  Reseller reaches milestone and reflects on its history, with its people getting the nod for helping the firm prosper over three decades

• July 27, 2020 27 Jul'20

  Coronavirus has not knocked the sustainability pitch

  Epson reports that channel partners and customers are still talking green even in the face of the pandemic

• July 24, 2020 24 Jul'20

  Fujitsu changes approach to training

  Vendor looks to end box-ticking exercise and deliver more customised support for partners

• July 22, 2020 22 Jul'20

  Channel ends Q2 2020 on a high across Western Europe

  Analysis of the market from Context reveals that the end of the second quarter continued to deliver growth for many across Western Europe, in spite of the pandemic

• July 21, 2020 21 Jul'20

  Door opening wider for Canalys Channel Forum 2020

  Analyst firm Canalys has moved its event online, which should give more people the chance to attend

• July 17, 2020 17 Jul'20

  DCC Q1 update paints a picture of improving conditions

  Exertis parent updates investors ahead of AGM, with signs of trading performance improving as the weeks progress

• July 16, 2020 16 Jul'20

  Sellers adapting to a digital world

  There are signs that channel sales staff are getting more comfortable with a digital approach

• July 15, 2020 15 Jul'20

  As IT moves deeper into the factory the channel should follow

  Schneider Electric is urging partners to get involved with the convergence happening between the operational technology and information technology worlds

• July 10, 2020 10 Jul'20

  Exclusive Networks brings the curtain down on its festival

  Distributor has spent the week educating and entertaining partners through its online festival

• June 30, 2020 30 Jun'20

  Tech Data flexes financial muscles after Apollo deal

  Deal to acquire the distributor finally closes and the channel player is quick to show off what the benefits of private ownership will involve

• June 30, 2020 30 Jun'20

  No Glastonbury? Try the Exclusive Networks festival

  Resellers can register for the festival, running all of next week, to gain insights, get entertained and get into gear on future plans from the distributor

• June 19, 2020 19 Jun'20

  Cisco: Partners heading in the right direction

  The coronavirus pandemic has not knocked Cisco’s existing strategy off course, with the vendor convinced its channel is able to tackle current and future problems

• June 19, 2020 19 Jun'20

  Now is the time for traditional partners to change

  Cisco warns those resisting a move to services and software-led business that the coronavirus pandemic could hit them hard

• June 18, 2020 18 Jun'20

  Security rises to the top of the MSP agenda

  Research from Datto and IT Glue provides a snapshot of how managed service players are reacting to the coronavirus

• June 17, 2020 17 Jun'20

  Ingram Cloud Summit shares thoughts on the long view

  Sessions at the distributor's virtual conference look beyond the current demands of the pandemic to what will be coming next

• June 16, 2020 16 Jun'20

  Channel crying out for the ‘human touch’

  Research from Kaspersky reveals that distributors and resellers want much more contact with vendors

• June 12, 2020 12 Jun'20

  RM hopes trading will be boosted by schools reopening

  Education specialist shares a first-half trading update that shows the impact of the coronavirus

• June 11, 2020 11 Jun'20

  Context charting a rising channel optimism

  Analyst house Context has been following the impact of the coronavirus through the course of the pandemic and has found that the sentiment across the European channel has improving since late May

• June 10, 2020 10 Jun'20

  IT pros struggling to juggle Covid-19 demands with innovation agenda

  The current coronavirus crisis is making life increasingly difficult for those tasked with keeping the lights on at IT departments

• June 01, 2020 01 Jun'20

  Channel increases digital marketing efforts

  Veeam is the latest to notice an increase in demand from partners for digital marketing support

• May 29, 2020 29 May'20

  Citrix taking the channel to a digital workplace future

  Citrix is moving beyond its virtualisation roots and is working to make sure it has the channel in place to support its ambitions

• May 28, 2020 28 May'20

  Tech Data weeks away from closing Apollo deal

  Distributor shares first-quarter numbers and reveals it is close to sealing Apollo merger

• May 22, 2020 22 May'20

  Tech Data increases digital collaboration to reach out to resellers

  Distributor’s lunchtime sessions have proved popular with resellers, who appreciate the chance to talk about a range of topics

• May 19, 2020 19 May'20

  Brexit uncertainty and coronavirus barely leave a dent on DCC

  Exertis parent delivers its numbers for its fiscal 2019, indicating that it is weathering the storm