News

Sales and Customer Management

• June 24, 2025 24 Jun'25

  Colt and ALSO Cloud UK continue to talk sustainability

  Channel players share progress to reduce emissions and call on more efforts to counter the energy demands of AI

• June 06, 2025 06 Jun'25

  Channel catch-up: News in brief

  Developments this week at Infinigate Group, Assured Data protection, Diliko, N-able, Coro and Quantum Dice

• June 05, 2025 05 Jun'25

  CCS and Servium contribute to Advania UK growth

  Channel player reveals how acquisitions contributed to its 2024 performance and how it has grown in the region

• May 29, 2025 29 May'25

  HP: Partners key to delivering sustainability

  Vendor HP provides an update on the continuing demand from customers for green technology and the role its channel plays in supporting those needs

• May 23, 2025 23 May'25

  HP’s UK&I managing director stresses importance of partner dialogue

  The recently appointed country manager shares her views on the importance of maintaining close links with the channel

• May 20, 2025 20 May'25

  Westcon-Comstor European unification efforts progressing

  Distributor announced at the start of March it was looking to go to market across the region with a more unified approach

• May 08, 2025 08 May'25

  Climb increases AI support

  Distributor looks to guide partners from start to selling to get more comfortable pitching artificial intelligence offerings

• May 08, 2025 08 May'25

  Gartner shines light on B2B buyer challenges

  Analyst firm Gartner reveals conflicts across numerous stakeholders and an undermining of digital transformation due to lack of staff knowledge

• May 07, 2025 07 May'25

  Evolve IP combines tech and sales support function

  Comms player makes move to streamline assistance it can provide to its reseller base

• May 02, 2025 02 May'25

  Channel catch-up: News in brief

  Before the week ends, there’s time to note what’s happened at Westcoast, ALSO, TD Synnex, Ricoh Europe and iomart

• April 25, 2025 25 Apr'25

  Channel catch-up: News in brief

  Developments this week at Datatonic, Parallels, Central Technology Group, Cowbell and FiberLocator

• April 23, 2025 23 Apr'25

  AvePoint event underlines partner progress

  Efforts to educate and support the channel over the past year help deliver well-attended event and revenue growth

• April 21, 2025 21 Apr'25

  Unethical practices in telecoms channel called out

  Hidden fees, lengthy contracts and a lack of transparency should inspire government action, argues one industry player

• April 15, 2025 15 Apr'25

  Innov8 and Sage mark 25 years of partnership

  The channel player and vendor provide an example of trust and value over more than two decades

• April 04, 2025 04 Apr'25

  Channel catch-up: News in brief

  Find out what developments there have been this week at SentinelOne, Softcat, TD Synnex, Bugcrowd, Hornetsecurity, Unframe and Climb

• March 31, 2025 31 Mar'25

  Channel marketing skills under threat

  Tendency to merge role with other aspects of the business has raised concerns in the industry

• March 27, 2025 27 Mar'25

  Disappointment over lack of SME support in Spring Statement

  Industry figures react to the Spring Statement and express views on range of topics, including business support and digital infrastructure commitment

• March 20, 2025 20 Mar'25

  What HP’s Amplify announcements mean for UK partners

  The vendor’s UK&I channel lead talks us through the changes that were announced this week

• March 19, 2025 19 Mar'25

  Softcat ahead of expectations after solid first half

  Channel player shares results for the first six months of its fiscal year with double-digit growth across all the key metrics

• March 13, 2025 13 Mar'25

  SCC steps up sustainability efforts

  Channel player SCC works to share more emissions data with customers and provide asset disposal for those looking to upgrade devices to Windows 11

• March 11, 2025 11 Mar'25

  Climb’s AI Academy coming to UK and Ireland

  Distributor shares 2024 financial update and indicates its AI Academy scheme launched in Germany last autumn will be coming to the UK and Ireland later this year

• March 05, 2025 05 Mar'25

  UBDS Digital taking lifecycle transformation approach

  Transforming customers could mean more than just replacing legacy kit and rolling out some fresh apps

• February 26, 2025 26 Feb'25

  WWT and Kyndryl expand customer support centres

  Firms invest in more logistics and enablement capability to increase the assistance they can offer those users looking for help with digital transformation and artificial intelligence

• February 07, 2025 07 Feb'25

  Westcon-Comstor driving data-sharing strategy

  The distributor’s recently appointed digital sales leader shares his ambitions for the year ahead, and the importance of passing insights to partners

• February 04, 2025 04 Feb'25

  Distie roundup: Activity at Arrow, CMS, Exclusive, e92plus and Westcon-Comstor

  Channel players are extending vendor relationships to add more services and routes to market

• January 29, 2025 29 Jan'25

  Softcat deepens DEX options with Nexthink

  Relationship between vendor and channel player shines a light on employee experience

• January 29, 2025 29 Jan'25

  Sustainability remains a channel priority

  Research from Agilitas shows there has been an increase in the number of those across the industry viewing reducing carbon emissions as a priority

• January 16, 2025 16 Jan'25

  DORA unpreparedness spells channel opportunity

  Compliance regulations come into force on 17 January, but many in the financial services community are not ready

• December 23, 2024 23 Dec'24

  2024 review: Main themes in the channel

  MicroScope takes a look back at some of the main themes that affected the channel over the past 12 months

• December 17, 2024 17 Dec'24

  Exclusive Networks unifies security services

  Distributor brings together its consultancy, training and technical expertise under one roof to make life easier for partners, while Westcon-Comstor has rewarded a number of staff with senior promotions

• December 17, 2024 17 Dec'24

  Channel moves: Who’s gone where?

  Changes and moves announced at Computacenter, Genesys, The Noledge Group, Forcepoint and CirrusHQ

• November 28, 2024 28 Nov'24

  Avanade sounds alarm over mid-market approach to AI

  Viewing the technology as an opportunity to cut staff and reduce costs is not the right approach, the channel player has warned

• November 25, 2024 25 Nov'24

  Channel moves: Who’s gone where?

  There are moves this week at a range of organisations, including Apogee, Enfocus, Logpoint, Altia, NFON and Dragos

• November 22, 2024 22 Nov'24

  Making a channel event hit the target

  The industry enjoys a good get together, but with pressure on time, those organising conferences have to pitch it just right. MicroScope speaks to Distology to find out how

• November 13, 2024 13 Nov'24

  Questions over the future of Exertis as DCC signals break-up

  Group’s chief executive signals a strategic shift to focus solely on its energy business, with it unclear what comes next for its channel business

• November 11, 2024 11 Nov'24

  Budget should spark channel to drive more AI and automation

  Recently announced changes to National Insurance, capital gains tax and increases to the minimum wage should spark opportunities for partners

• November 06, 2024 06 Nov'24

  Infinity Group CEO shares AI experiences

  Microsoft partner has embraced Copilot, and has some lessons to share to encourage others to do the same

• November 05, 2024 05 Nov'24

  Exclusive UK and Ireland managing director plans to increase partner support

  SME-sized resellers and MSSPs are going to be getting increased backing from the distributor

• October 24, 2024 24 Oct'24

  Softcat provides investor cheer with solid FY24

  Channel player continues almost two decades-long stretch of delivering double-digit growth, despite tough market conditions

• October 22, 2024 22 Oct'24

  SME reluctance to spend hits Bechtle Q3 numbers

  Channel player updates the market with a sober assessment of the consequences of trading in a surprisingly weak market

• October 18, 2024 18 Oct'24

  Schneider Electric shares French lessons with the UK

  Power specialist shares progress made in circular efforts on the continent, and will bring them to this side of the channel

• October 16, 2024 16 Oct'24

  Canalys: AI threatening green progress

  Analysts share why it’s not been a good year on the ESG front, and some of the routes to improvement the industry could make

• October 16, 2024 16 Oct'24

  Logicalis rolls out sustainability blueprint offering

  Channel player keen to share range of green services with users to support their drive to reduce emissions

• October 15, 2024 15 Oct'24

  Distributors taking steps to widen reach

  Moves made by Arrow, Ingram, Westcon-Comstor, Climb and Exclusive, plus an APAC opening at Nebula, show the desire to extend growth opportunities across the channel

• October 11, 2024 11 Oct'24

  Canalys: There are reasons for optimism

  Chief analyst shares reasons why the channel should be positive, but encourages investment in emerging technology and services to remain relevant

• October 08, 2024 08 Oct'24

  HP outlines workspace opportunities for partners

  HP’s latest insights into what makes a happy worker signals areas where the channel can make an impact

• October 03, 2024 03 Oct'24

  Sophos steps up partner training as skill gaps continue

  Security player Sophos rolls out more education for the channel at a time when customer security skills continue to be in short supply

• September 26, 2024 26 Sep'24

  SMEs fear AI and are looking for support

  Findings from Indeed research underline the role the channel needs to play to help customers adopt AI technology

• September 24, 2024 24 Sep'24

  Westcon-Comstor extends Tech Xpert

  Distributor shares membership update as it looks to take the community to a fresh part of the globe

• September 12, 2024 12 Sep'24

  Logicalis on track to hit sustainability targets

  Channel player shares insights into how it’s reducing emissions across its business and supplier ecosystem