Jakub Jirsk - Fotolia
Computacenter has strengthened its relationship with ServiceNow after acquiring one of the cloud players gold partners TeamUltra.
The deal moves Computacenter into a prime position in the ServiceNow ecosystem and gives it the chance to lean on a team of 60 specialists that formed the TeamUltra staff.
Computacenter has worked with TeamUltra since last year when the two firms delivered a series of projects for financial, utility and pharma customers.
“Our strategy is focused on enabling users and their business to make digital work. Just six months on from announcing our sales and service partnership with ServiceNow, we have made a strategic acquisition to enhance our commitment to the ServiceNow platform, continuing to guide our customers on their digital transformation journey through integrated cloud services," said Mike Norris, CEO of Computacenter.
“The TeamUltra acquisition means that we can link ServiceNow’s cloud-based Service Management platform for ITSM, customer service management, security operations, IT operations management and more, with Computacenter’s award-winning Next Generation Service Desk (NGSD) and Digital Workplace offering, to transform the end user experience," he added.
Following the deal TeamUltra will continue to run as an independent operation and will become Computacenter's ServiceNow delivery arm.
"The acquisition of TeamUltra by Computacenter means that we can continue our independent and agile market approach with local decision making support while leveraging our respective expertise and complementary solutions portfolios," said Mike Beale, managing director of TeamUltra.
Gaining the TeamUltra staff is one of the main benefits of the acquisition and was something that Computacenter has identified as a key strength.
“TeamUltra’s specialists and consultants delivering process consultancy, implementation, bespoke training, support services and integrated solutions will enrich and innovate our strategic offerings around the Digital Workplace, Hybrid Cloud and Managed Security Services to Make Digital Work for our customers. This puts us in a strong position to meet ever-complex customer demands," said Michael Weiss, head of group strategy and marketing at Computacenter.
Computacenter delivered a financial update earlier this month that revealed it was hoping the performances of the services side of the business would improve over the course of 2017.