News

Managed IT Services

• June 15, 2015 15 Jun'15

  Dell looks to partners to drive professional services growth

  Dell's software chief has accepted that it needs partners to increase its professional services revenues in the UK and Europe

• June 11, 2015 11 Jun'15

  Because I'm 'app-y: Research finds managed services on the rise

  Managed Service Providers have a lot to be 'appy about, as research finds that IT managers are looking to shift additional IT infrastructure off-prem over the next five years

• June 09, 2015 09 Jun'15

  Going cloud is not as easy as we all thought

  New research from the CIF suggests that cloud service providers are not providing customers with the support needed to ensure a smooth transition to the cloud. Does anyone a channel opportunity?

• June 08, 2015 08 Jun'15

  Channel needs to provide more cloud migration support

  Some customers are finding that their service provider did not deliver the cloud migration support they were hoping for according to CIF research

• June 02, 2015 02 Jun'15

  Channel playing increasing role in delivering SME security

  The channel is playing an increasing role in helping small businesses manage their security risks as the latest breaches report reveals attacks have risen again

• May 19, 2015 19 May'15

  Channel will have to wait for IT buyers to adapt

  The traditional IT department is struggling to move itself into a more strategic position according to Claranet

• May 12, 2015 12 May'15

  CIF: UK cloud adoption rate surges

  The latest research into levels of cloud adoption from the Cloud Industry Forum have revealed more users are choosing the technology

• May 01, 2015 01 May'15

  Projects the key to MSP success

  The advice from the boss of longstanding MSP Circle IT is to increase the amount of projects to gain higher value business

• April 30, 2015 30 Apr'15

  Ingram Micro launches Cloud University in the UK

  Ingram Micro has chosen to kick off its Cloud University in the UK before rolling it out across Europe

• April 28, 2015 28 Apr'15

  MXC Capital backs Pinnacle turnaround strategy

  MXC Capital has made an investment in Pinnacle Technology Group to support the managed service player in its ongoing turnaround efforts

• April 23, 2015 23 Apr'15

  Oracle fostering greater channel transformation

  Oracle is encouraging its partners to expand their areas of expertise to hunt out growth opportunities

• April 17, 2015 17 Apr'15

  Cloud infrastructure specialists turning to the channel

  With the cloud market continuing to open up the opportunities for the channel are also expanding as more firms look to work with partners

• April 16, 2015 16 Apr'15

  Evidence of cloud strategy gap keeps growing

  More evidence of how customers are struggling to develop a cloud strategy has emerged painting a picture of a user base finding transition to a hosted environment difficult

• April 15, 2015 15 Apr'15

  Amazon CTO sounds cloud warning

  The CTO of Amazon.com has warned that those firms that ignore the cloud are going to become increasingly uncompetitive

• April 13, 2015 13 Apr'15

  EMC turns to Azlan to reach more MSPs

  EMC is working with Azlan to grow the number of managed service providers that sell its cloud-based solutions across Europe

• April 02, 2015 02 Apr'15

  Redcentric picks up Calyx Managed Services

  Just weeks after Calyx Managed Services changed hands between VC players the business is acquired again by Redcentric

• March 30, 2015 30 Mar'15

  Phoenix invests in support capabilities

  Phoenix is spending half a million on a distribution centre as it moves to ensure ti can underpin its managed services

• March 24, 2015 24 Mar'15

  Daisy and Chess in for parts of Calyx Managed Services

  The decision by MXC Capital to sell of parts of Calyx Managed Services has attracted the interest of Daisy and Chess

• March 24, 2015 24 Mar'15

  NCC bolsters security muscle with Accumuli buy

  NCC Group has revealed plans to buy Accumuli as it deepens its expertise on the security side of its business

• March 23, 2015 23 Mar'15

  SCC expands data centre services reach with Fluidata investment

  SCC continues to bolster the services it can offer customers adding data telecoms to the mix with a Fluidata investment

• March 20, 2015 20 Mar'15

  Public sector players face calls for greater transparency

  The ICO has called for more transparency in those suppliers delivering outsourced services to the public sector

• March 16, 2015 16 Mar'15

  MSPs sound Windows Server 2003 warning

  Some managed service providers have added their voices to the calls on customers to come up with a migration strategy with the end of Windows Server 2003 support getting closer

• March 10, 2015 10 Mar'15

  Cloud service providers told to get involved with SLA scheme

  Cloud service providers have been told to get involved with European wide attempts to improve service level agreements

• March 09, 2015 09 Mar'15

  Acquisitions bolster Maintel numbers

  Telco and managed services player Maintel has recorded a decent 2014 with acquisitions playing a part in the growth

• March 05, 2015 05 Mar'15

  Claranet sounds alarm over MSP innovation failings

  Claranet has found that many customers were hoping that their MSP partner would help them with innovation but have been left disappointed

• March 04, 2015 04 Mar'15

  Cloud cost compeition poses channel challenges

  With competition around cloud infrastructure increasing the consequences for those resellers not adding too much additional value could be serious

• February 23, 2015 23 Feb'15

  Traditional outsourcing holding its appeal in a cloud world

  KPMG has found that traditional outsourcing is holding its own as some firms display a distrust of cloud services

• February 09, 2015 09 Feb'15

  ConnectWise planning UK expansion

  MSP software specialist ConnectWise is looking to recruit a sizeable staff to populate its London office and support its push in the UK and Europe

• January 30, 2015 30 Jan'15

  Linney calls time on Dragons' Den stint

  Co-CEO of cloud specialist Outsourcery Piers Linney has decided that he will leave the BBC show

• January 20, 2015 20 Jan'15

  Stone puts itself in the shop window at BETT

  Stone Group is hoping to double its reseller base and is aiming to garner interest from educational specialists at this week's BETT show

• January 16, 2015 16 Jan'15

  Trustmarque Trinity merger completes managed service journey

  The merger of Trustmarque and Trinity has helped the software licensing specialist gain a solid professional services operation

• January 08, 2015 08 Jan'15

  Node4 expects a second year of SME IT budget increases

  Small firms are planning to increase their IT investments this year to ensure that they are able to deliver business continuity

• January 05, 2015 05 Jan'15

  News highlights of 2014

  We look back through the last year with some of the main stories

• December 18, 2014 18 Dec'14

  ConnectWise plans major push into the UK and Europe

  Business management platform player ConnectWise is increasing its commitment to the UK significantly in the months ahead

• December 17, 2014 17 Dec'14

  Avnet encourages channel to brush up on data centre skills

  With more customers looking for help with data centre infrastructure and software defined projects the channel needs to have those skills in place for next year

• November 27, 2014 27 Nov'14

  SME sector set for significant cloud investment

  The SME sector is set to invest even more heavily in cloud services over the next couple of years

• November 25, 2014 25 Nov'14

  HP revises ServiceOne with version 2.0

  HP has launched the second incarnation of its ServiceNow programme with more cloud and datacentre support

• November 24, 2014 24 Nov'14

  Cloud skills gap should hand channel key role

  Research from Ovum for BT and Cisco has revealed that the cloud market is changing and more skills and expertise is needed

• November 21, 2014 21 Nov'14

  Toshiba takes cloud client manager out to the channel

  Toshiba is taking its latest cloud based suite of management services out to the SME market and is looking for resellers to get behind the product

• November 20, 2014 20 Nov'14

  F-Secure takes wraps off MSP friendly partner programme

  F-Secure has taken the wraps off a revised partner programme that is designed to support managed service providers

• November 12, 2014 12 Nov'14

  NCE heads North of the border with Technology Practice buy

  Data centre services specialist NCE has continued to expand via acquisition after buying Scottish outfit The Technology Practice

• November 07, 2014 07 Nov'14

  CompTIA: UK channel is transforming

  Findings from channel organisation CompTIA reveal a significant shift to a managed services is happening

• November 07, 2014 07 Nov'14

  McAfee talks up security services opportunity

  McAfee is making a raft of changes to its partner programme but key among them is a greater emphasis on services

• November 06, 2014 06 Nov'14

  Data centre and services fuel SCC growth

  Growth in data centre and services revenues have helped SCC deliver a strong first half

• November 04, 2014 04 Nov'14

  Intermedia strenghtens management team

  Cloud player Intermedia continues to build a senior management team that can support its channel ambitions

• November 04, 2014 04 Nov'14

  IBM aims for services growth with leadership change

  IBM is changing the management line-up in its Global Technology Services business as it looks for more growth in a key area of its operations

• October 22, 2014 22 Oct'14

  Comms-care investment decisions delivering growth

  Comms-care has unveiled a solid set of numbers for its most recent fiscal year

• October 20, 2014 20 Oct'14

  IBM bemoans September slowdown

  A slowdown last month hit IBM's third quarter numbers with the vendor also revealing it is offloading its OEM semiconductor business

• October 16, 2014 16 Oct'14

  Claranet warns MSPs over SLA trap

  Too many cloud providers are obsessed with meeting an SLA which is not providing the customer with the service they were hoping for, according to Claranet

• October 16, 2014 16 Oct'14

  All change at the top of Datashare Solutions

  The managing director of Shift F7 Group company Datashare Solutions has revealed he is leaving the firm at the end of the month

• October 14, 2014 14 Oct'14

  Dimension Data looks for G-Cloud growth

  Dimension Data has appointed a head of public sector and talked up its involvement with G-Cloud

• October 06, 2014 06 Oct'14

  Interview: Insight EMEA president charting cloud course

  Insight is aiming to place itself at the vanguard of the movement towards a cloud and services world with Wolfgang Ebermann its EMEA president optimistic of success

• September 30, 2014 30 Sep'14

  Insight looks to take tighter grip on cloud services space

  Insight EMEA has strengthened its commitment to delivering cloud services with a senior hire and a strategy to establish more strategic partnerships

• September 30, 2014 30 Sep'14

  ITS Technology Group snaps up Networks by Wireless assets

  North West based infrastructure and managed services group ITS continues to expand through acquisition

• September 24, 2014 24 Sep'14

  Managed services becoming key for channel partners, says Canalys

  New research suggests that channel partners are moving to a managed service-centric future but majority still worry that cloud providers will bypass their offerings

• September 24, 2014 24 Sep'14

  Lexmark encouraging reseller solutions transformation

  Lexmark is putting more emphasis on solution selling encouraging partners to follow its own lead and move beyond hardware

• September 23, 2014 23 Sep'14

  Managed security services market evolving as offering expands

  Frost & Sullivan has highlighted changes in the managed security services market as things shift from monitoring to add remediation

• September 18, 2014 18 Sep'14

  Dell Solutions Summit: Customer needs driving change

  Responding to the customer is changing the way that Dell reacts to the market according to its CEO Michael Dell

• September 11, 2014 11 Sep'14

  Liberata steps in to start the next chapter at Trustmarque

  Trustmarque has been acquired by business process specialist Liberata ending a couple of weeks of speculation about the direction the reseller was heading in

• September 10, 2014 10 Sep'14

  Autotask picks up CentraStage to bolster endpoint options

  Just months after itself being acquired Autotask has picked up CentraStage as it looks to add remote monitoring and management and endpoint protection to its portfolio

• September 01, 2014 01 Sep'14

  Ingram ramps up support for SME partners

  Ingram Micro is launching a marketing agency and staging its biggest event to provide support and advice to SME partners

• August 15, 2014 15 Aug'14

  Evolution rather than revolution the best approach to some cloud wary users

  The experience of Intermedia and its reseller partner Abussi has been to take things slowly with customers that fear change with the advent of cloud

• August 15, 2014 15 Aug'14

  Charging for value the key to MSP success

  Managed service providers must establish robust charging models or risk losing revenue dealing with demanding customers

• August 12, 2014 12 Aug'14

  Networks First channel refocus delivering results

  The decision by the managing director of Networks First to refocus on the channel has delivered strong growth in its first quarter

• August 12, 2014 12 Aug'14

  Even with the cloud keeping it local counts

  In theory data could reside almost anywhere in a cloud world but customers still want to keep it local for peace of mind according to Node4

• August 12, 2014 12 Aug'14

  Increased revenue offsets higher operating costs for Rackspace

  Despite mounting pressure in the cloud storage market, Rackspace holds steady after releasing results for second quarter

• August 11, 2014 11 Aug'14

  Channel set for generational changes

  As a new generation starts to get its hands on the budget at customer level the channel needs to be aware of a changing conversation with users

• August 08, 2014 08 Aug'14

  Resellers positioning themselves for cloud futures

  The channel is investing in its future according to the vendors that contributed to a recent MicroScope cloud roundtable event

• August 08, 2014 08 Aug'14

  Redcentric upbeat on back of strong first quarter

  Managed services player Redcentric has issued an upbeat trading statement covering its first quarter ahead of its AGM

• August 07, 2014 07 Aug'14

  TechMarketView: SMEs facing stiff public sector opposition

  Government ambitions to open up the public sector IT market have helped Capita and players like Ccomputacenter but it is still tough for smaller suppliers

• August 05, 2014 05 Aug'14

  Sage starts ERP X3 cloud roll-out

  Sage is starting to make its mid market ERP package available via the cloud starting first in the US before bringing it to the UK

• August 05, 2014 05 Aug'14

  Datashare Solutions adds telco options with NJL Communciations buy

  Datashare Solutions has acquired NJL Communications as it looks to combine its own data centre services with telco and infrastructure expertise

• August 04, 2014 04 Aug'14

  PHC looks for UK growth with the channel

  Portuguese firm PHC Software is looking to make a mark in the UK with its cloud based service suite and is aiming to do it via the channel

• July 29, 2014 29 Jul'14

  Outsourcing demand reaches record high in EMEA

  The demand for outsourcing across EMEA has helped the market get back to pre-recession levels

• July 24, 2014 24 Jul'14

  Avaya fast tracks cloud changes

  Avaya has introduced changes to its partner programme to encourage moves to the cloud

• July 22, 2014 22 Jul'14

  Plantronics takes wraps off device-as-a-service model

  Headset specialist Plantronics has launched a device-as-service model for resellers

• July 21, 2014 21 Jul'14

  Logicalis moves in on internal help desks

  Logicalis has taken the wraps off a service to provide direct desktop support to mid market users

• July 17, 2014 17 Jul'14

  Nadella sets out mobile and cloud first vision to partners

  Microsoft's CEO Satya Nadella has used his first major speech to partners to outline the strategy the firm is taking in response to changes in the market

• July 17, 2014 17 Jul'14

  Strong UK performance bolsters Computacenter first half

  A decent performance from the UK offset weaker results from France and Germany in the first half at Computacenter

• July 14, 2014 14 Jul'14

  K3 hits expectations and predicts debt reduction

  K3 has posted a set of numbers that are in line with expectations and have helped it reduce net debt

• July 10, 2014 10 Jul'14

  Microsoft enhances cloud portfolio

  Ahead of WPC Microsoft has announced some enhancements to its cloud products and services to arm resellers with more options

• July 08, 2014 08 Jul'14

  AppRiver appoints Blue Solutions as first UK distributor

  Hosted web and email security player AppRiver has decided the time is right to appoint its first UK distribution partner

• July 07, 2014 07 Jul'14

  Logicalis hires Brooker to take sales director role

  Logicalis has turned to industry veteran Tony Brooker to take up the post of UK sales director

• July 01, 2014 01 Jul'14

  Redcentric acquisition spurs growth

  Redcentric has completed the integration of InTechnology and revealed growth in its managed services business

• July 01, 2014 01 Jul'14

  NTT Com Security hires to support managed services ambitions

  NTT Com Security has made a couple of senior appointments as it continues to make moves to deliver more managed security services

• June 24, 2014 24 Jun'14

  Comms-care snaps up Platform

  Comms-care has extended its professional services reach after acquiring Platform Consultancy Services

• June 23, 2014 23 Jun'14

  Brocade encouraging managed services approach

  With more customers demanding a managed services style delivery of their technology Brocade is looking to encourage more partners to meet that demand

• June 23, 2014 23 Jun'14

  Castleton swoops on public sector player Montal

  Ian Smith has been busy signing contracts as Castleton Technology acquires Montal

• June 23, 2014 23 Jun'14

  Accumuli move to managed services continues

  Accumuli has increased its managed services revenue as the firm continues to consider further acquisitions to aid growth

• June 20, 2014 20 Jun'14

  Tripwire on the hunt for managed security specialists

  With mid-market customers looking for third party help to secure the cloud Tripwire is looking for channel players that can meet that need

• June 18, 2014 18 Jun'14

  SolarWinds buys Pingdom to address cloud app performance

  SolarWinds has splashed out for Pingdom to add cloud app performance to its product portfolio

• June 17, 2014 17 Jun'14

  Daisy signals intention to keep acquisition spree going

  Daisy has seen its banking arrangements change so it can continue with its acquisition strategy

• June 17, 2014 17 Jun'14

  Claranet shuffles management pack

  Claranet has made changes to its management team as it looks to grow the business

• June 16, 2014 16 Jun'14

  ANS founder awarded MBE in Birthday Honours

  ANS Founder Scott Fletcher has been awarded an MBE in the Queen's Birthday Honours

• June 13, 2014 13 Jun'14

  Windows Server 2003 end of life a defining channel moment

  The channel should grasp the end of life for Microsoft's Windows Server 2003 and encourage users to make the move to a hosted alternative

• June 10, 2014 10 Jun'14

  Phoenix boss sets out turnaround strategy

  Just a couple of months into his role as Phoenix CEO the boss of the channel player has set out a strategy to improve the firm's fortunes

• June 09, 2014 09 Jun'14

  Autotask snapped up by Vista Equity Partners

  Managed services software player Autotask has been acquired by Vista Equity Partners

• June 04, 2014 04 Jun'14

  Arrow seeks resellers following SoftLayer deal

  Arrow Electronics is looking to deliver more reseller relationships for Softlayer after it sealed a deal to work with the vendor

• June 02, 2014 02 Jun'14

  Claranet finds channel needs to increase cloud support

  Claranet research has found that the channel needs to increase cloud support to help customers overcome their aversion to risk

• May 28, 2014 28 May'14

  Azzurri appoints new CEO, goes for growth

  Azzurri has appointed an industry veteran to take up its CEO position