News

Managed IT Services

• February 23, 2016 23 Feb'16

  Dell deepening support for MSPs

  Providing more support for managed service providers is one of the main plans for Dell UK this year

• February 22, 2016 22 Feb'16

  Claranet continues to build cloud capabilities

  Claranet has made its third acquisition in six months as it continues to bolster its ability to provide managed services in public cloud environments

• February 15, 2016 15 Feb'16

  Excalibur extends IT data reach with Devision buy

  Excalibur has added a third IT reseller to its ranks after moving to acquire West Country player Devision

• February 15, 2016 15 Feb'16

  Services shift threatens traditional channel and vendor relationships

  As the channel looks to grow more of its revenues through services CompTIA highlights a threat to some existing vendor approaches to partners

• February 08, 2016 08 Feb'16

  NetApp increasing services support for partners

  NetApp is looking to ensure that it can help partners take advantage of the increasing number of service opportunities

• February 05, 2016 05 Feb'16

  Time and lack of understanding holding back agility

  CA Technologies has found that it is not money but rather fears over time and a full understanding of the technology and process that is holding back the adoption of more agility

• February 03, 2016 03 Feb'16

  Networks First picked up by Convergence Group

  MSP Networks First has been acquired by network services player Convergence Group

• February 03, 2016 03 Feb'16

  Oracle rolls out channel cloud programme

  Oracle has launched a cloud programme based on a large amount of input from channel partners

• February 03, 2016 03 Feb'16

  ShoreTel taking out cloud message to existing base

  ShoreTel has identified plenty of its existing customers that want help from the channel in making a move towards the cloud

• February 02, 2016 02 Feb'16

  Oracle warns against slow motion responses to digital transformation

  Oracle has used its Digital Transformation conference in London to underline the dangers for those not getting ready to change their operations

• January 20, 2016 20 Jan'16

  Stone turns ISP to provide schools with broadband alternative

  It's proving to be a busy BETT show for Stone as it unveils a host of initiatives, including entering the ISP market

• January 19, 2016 19 Jan'16

  Digital economy a challenge for all suppliers

  The chance for the industry to share its views about the government's Digital Economy plans ends today

• January 12, 2016 12 Jan'16

  Autotask exposes increased need for MSP security expertise

  The explosion in endpoints is causing users security headaches and is something customers expect their MSP to help deal with

• December 22, 2015 22 Dec'15

  Channel upbeat on the prospects for 2016

  As well as major sporting events and possibly the chance to vote on Europe there are plenty of reasons the channel is getting excited about next year

• December 18, 2015 18 Dec'15

  It's time to embrace change in field service management sector

  Chris Proctor, head of marketing & sales at Oneserve, says that as the dinosaurs of the field service management head to extinction, real opportunities open up for the channel

• December 16, 2015 16 Dec'15

  Dixons Carphone looking to increase services offering

  Dixons Carphone is looking to increase the support it can offer consumers as it plans to extend its services reach

• December 14, 2015 14 Dec'15

  SCC completes managed services jigsaw with One Point investment

  SCC has been expanding its managed services portfolio over the past year and has added mobile voice and data with an investment in One Point

• December 09, 2015 09 Dec'15

  Dodds looking to shout louder about Ultima Business Solution's growth prospects

  Less than two months into the role as CEO of Ultima Business Solutions and Scott Dodds is already keen to talk up its growth prospects for 2016 and beyond

• December 04, 2015 04 Dec'15

  Oracle opening arms to born-in-the-cloud resellers

  Oracle is expanding its channel ranks as it opens its doors to the next wave of reseller start-ups

• December 01, 2015 01 Dec'15

  Networking and managed service skills key to selling cloud

  The advice from some of the vendors that attended a recent MicroScope cloud roundtable was to focus on the network to secure the hosted sale

• November 27, 2015 27 Nov'15

  Imerja snapped up by Intercity

  Telecoms player Intercity Technology continues to bolster its capabilities through acquisition and has moved to buy Imerja

• November 25, 2015 25 Nov'15

  IBM, Dell and EMC partners all targets for HP Inc

  Meg Whitman has used her slot speaking to analysts about the last set of results from a single HP operation to outline its aggressive plans to gain more partners from rivals

• November 16, 2015 16 Nov'15

  Entacloud makes key hire with launch looming

  Entatech's while label cloud offering is set to launch early next year and has appointed an industry veteran to run the operation

• November 16, 2015 16 Nov'15

  Getronics takes on Colt managed cloud business

  Less than six months after it indicated it was winding down its managed cloud business Colt has sold it to Getronics

• November 12, 2015 12 Nov'15

  Channel ending the year full of optimism

  Channel organisation CompTIA has found that UK resellers are feeling good about their prospects as they get ready to wrap up this year and enter into 2016

• November 09, 2015 09 Nov'15

  Comms-care enjoys services growth

  The contribution of managed and professional services has helped Comms-care's bottom line

• October 20, 2015 20 Oct'15

  Double signing extends Westcoast's reach as a CSP

  Westcoast continues to add more services to support its Microsoft CSP status

• October 09, 2015 09 Oct'15

  SCC boosts hosted voice reach with SIPCOM investment

  SCC continues to invest in expanding its cloud and hosted options with UCaaS and hosted voice player SIPCOM the beneficiary of its latest moves in the market

• September 24, 2015 24 Sep'15

  NewVoiceMedia: Cloud means faster growth

  Cloud might deliver more flexibility and efficiency but it also means faster than market revenue growth according to NewVoiceMedia

• September 22, 2015 22 Sep'15

  SMART adds CLaaS to the managed services lexicon

  SMART Technologies has launched a classroom as a service offering to target UK schools looking for a more flexible way to get their hands on the latest technology

• September 21, 2015 21 Sep'15

  Familiarity comes before innovation for play-it-safe cloud providers

  Opportunities could be missed in forming relationships in the cloud partner ecosystem because of the preference for established brands

• September 17, 2015 17 Sep'15

  avsnet adds security to the mix with Redscan partnership

  MSPs are continuing to form partnerships to widen the options they can provide for customers with avsnet and Redscan the latest to follow that strategy

• September 10, 2015 10 Sep'15

  Cloud providers accused of ripping off users over support costs

  Users are concerned that they are being forced to pay too much to cloud providers for support that they consider to be a basic part of the package

• September 08, 2015 08 Sep'15

  Cloud consolidation continues on day of deals

  A couple of acquisitions have been struck in the cloud services provision world as more channel players jockey for position in the market

• August 24, 2015 24 Aug'15

  Kaseya CEO backing SME facing MSPs

  The recently appointed CEO of Kaseya is putting more focus into its MSP channel business which serves the SME community

• August 20, 2015 20 Aug'15

  Cloud solutions and delivery set for Q4 growth

  Resellers wondering where the growth will come from in the fourth quarter need to be providing a solution rather than just hoping one product will work wonders

• August 12, 2015 12 Aug'15

  CSC and Colt feel the winds of change

  CSC is splitting and Colt has a new owner as the two channel players look to navigate the future

• August 03, 2015 03 Aug'15

  Node4 expands London base with Premier IT Networks buy

  Data centre player Node4 has added more cloud services to its portfolio with the acquisition of Premier IT Networks

• July 21, 2015 21 Jul'15

  Bundles could be the answer to the channel meeting SME needs

  Moves by SMEs to consolidate their technology could provide an opportunity for those providing a wide reaching IT and comms bundle

• July 20, 2015 20 Jul'15

  UK plc needs to deal with the skills issue

  The BCS has urged politicians to do more to help iron out the lack of digital skills, which provides the channel with a chance to step up to meet that challenge

• July 16, 2015 16 Jul'15

  Would-be MSPs need to invest in the right technology

  Those looking to increase their managed service business need to invest in the right technology solutions or face spiraling costs and risks of failing to meet SLAs

• July 15, 2015 15 Jul'15

  Microsoft underlines the need for reseller IP innovation

  Microsoft's channel chief has used his slot at its worldwide partner conference to underline the need for resellers to develop their own

• July 09, 2015 09 Jul'15

  SME IT DIYers wasting plenty of time the channel could save

  Those SME owner-managers who try to solve their own IT problems end up wasting a lot of time and leave other issues that the channel could help them with

• July 08, 2015 08 Jul'15

  Claranet adds a couple of businesses to widen reach

  Claranet has acquired a couple of firms to add more depth to the extent of areas it can cover with its managed services offering

• June 29, 2015 29 Jun'15

  Pinnacle plans acquisitions as losses halve

  Managed services player Pinnacle is considering getting on the acquisition trail as its turnaround strategy gathers pace

• June 25, 2015 25 Jun'15

  Services shift delivering for SCC

  The plan to move to a services business is in full swing at SCC as it latest financial results illustrate

• June 16, 2015 16 Jun'15

  Building cloud trust is key for channel opportunities

  A few concerns continue to hold back wider cloud adoption giving the channel a chance to step in as a trusted advisor

• June 15, 2015 15 Jun'15

  Dell looks to partners to drive professional services growth

  Dell's software chief has accepted that it needs partners to increase its professional services revenues in the UK and Europe

• June 11, 2015 11 Jun'15

  Because I'm 'app-y: Research finds managed services on the rise

  Managed Service Providers have a lot to be 'appy about, as research finds that IT managers are looking to shift additional IT infrastructure off-prem over the next five years

• June 09, 2015 09 Jun'15

  Going cloud is not as easy as we all thought

  New research from the CIF suggests that cloud service providers are not providing customers with the support needed to ensure a smooth transition to the cloud. Does anyone a channel opportunity?

• June 08, 2015 08 Jun'15

  Channel needs to provide more cloud migration support

  Some customers are finding that their service provider did not deliver the cloud migration support they were hoping for according to CIF research

• June 02, 2015 02 Jun'15

  Channel playing increasing role in delivering SME security

  The channel is playing an increasing role in helping small businesses manage their security risks as the latest breaches report reveals attacks have risen again

• May 19, 2015 19 May'15

  Channel will have to wait for IT buyers to adapt

  The traditional IT department is struggling to move itself into a more strategic position according to Claranet

• May 12, 2015 12 May'15

  CIF: UK cloud adoption rate surges

  The latest research into levels of cloud adoption from the Cloud Industry Forum have revealed more users are choosing the technology

• May 01, 2015 01 May'15

  Projects the key to MSP success

  The advice from the boss of longstanding MSP Circle IT is to increase the amount of projects to gain higher value business

• April 30, 2015 30 Apr'15

  Ingram Micro launches Cloud University in the UK

  Ingram Micro has chosen to kick off its Cloud University in the UK before rolling it out across Europe

• April 28, 2015 28 Apr'15

  MXC Capital backs Pinnacle turnaround strategy

  MXC Capital has made an investment in Pinnacle Technology Group to support the managed service player in its ongoing turnaround efforts

• April 23, 2015 23 Apr'15

  Oracle fostering greater channel transformation

  Oracle is encouraging its partners to expand their areas of expertise to hunt out growth opportunities

• April 17, 2015 17 Apr'15

  Cloud infrastructure specialists turning to the channel

  With the cloud market continuing to open up the opportunities for the channel are also expanding as more firms look to work with partners

• April 16, 2015 16 Apr'15

  Evidence of cloud strategy gap keeps growing

  More evidence of how customers are struggling to develop a cloud strategy has emerged painting a picture of a user base finding transition to a hosted environment difficult

• April 15, 2015 15 Apr'15

  Amazon CTO sounds cloud warning

  The CTO of Amazon.com has warned that those firms that ignore the cloud are going to become increasingly uncompetitive

• April 13, 2015 13 Apr'15

  EMC turns to Azlan to reach more MSPs

  EMC is working with Azlan to grow the number of managed service providers that sell its cloud-based solutions across Europe

• April 02, 2015 02 Apr'15

  Redcentric picks up Calyx Managed Services

  Just weeks after Calyx Managed Services changed hands between VC players the business is acquired again by Redcentric

• March 30, 2015 30 Mar'15

  Phoenix invests in support capabilities

  Phoenix is spending half a million on a distribution centre as it moves to ensure ti can underpin its managed services

• March 24, 2015 24 Mar'15

  Daisy and Chess in for parts of Calyx Managed Services

  The decision by MXC Capital to sell of parts of Calyx Managed Services has attracted the interest of Daisy and Chess

• March 24, 2015 24 Mar'15

  NCC bolsters security muscle with Accumuli buy

  NCC Group has revealed plans to buy Accumuli as it deepens its expertise on the security side of its business

• March 23, 2015 23 Mar'15

  SCC expands data centre services reach with Fluidata investment

  SCC continues to bolster the services it can offer customers adding data telecoms to the mix with a Fluidata investment

• March 20, 2015 20 Mar'15

  Public sector players face calls for greater transparency

  The ICO has called for more transparency in those suppliers delivering outsourced services to the public sector

• March 16, 2015 16 Mar'15

  MSPs sound Windows Server 2003 warning

  Some managed service providers have added their voices to the calls on customers to come up with a migration strategy with the end of Windows Server 2003 support getting closer

• March 10, 2015 10 Mar'15

  Cloud service providers told to get involved with SLA scheme

  Cloud service providers have been told to get involved with European wide attempts to improve service level agreements

• March 09, 2015 09 Mar'15

  Acquisitions bolster Maintel numbers

  Telco and managed services player Maintel has recorded a decent 2014 with acquisitions playing a part in the growth

• March 05, 2015 05 Mar'15

  Claranet sounds alarm over MSP innovation failings

  Claranet has found that many customers were hoping that their MSP partner would help them with innovation but have been left disappointed

• March 04, 2015 04 Mar'15

  Cloud cost compeition poses channel challenges

  With competition around cloud infrastructure increasing the consequences for those resellers not adding too much additional value could be serious

• February 23, 2015 23 Feb'15

  Traditional outsourcing holding its appeal in a cloud world

  KPMG has found that traditional outsourcing is holding its own as some firms display a distrust of cloud services

• February 09, 2015 09 Feb'15

  ConnectWise planning UK expansion

  MSP software specialist ConnectWise is looking to recruit a sizeable staff to populate its London office and support its push in the UK and Europe

• January 30, 2015 30 Jan'15

  Linney calls time on Dragons' Den stint

  Co-CEO of cloud specialist Outsourcery Piers Linney has decided that he will leave the BBC show

• January 20, 2015 20 Jan'15

  Stone puts itself in the shop window at BETT

  Stone Group is hoping to double its reseller base and is aiming to garner interest from educational specialists at this week's BETT show

• January 16, 2015 16 Jan'15

  Trustmarque Trinity merger completes managed service journey

  The merger of Trustmarque and Trinity has helped the software licensing specialist gain a solid professional services operation

• January 08, 2015 08 Jan'15

  Node4 expects a second year of SME IT budget increases

  Small firms are planning to increase their IT investments this year to ensure that they are able to deliver business continuity

• January 05, 2015 05 Jan'15

  News highlights of 2014

  We look back through the last year with some of the main stories

• December 18, 2014 18 Dec'14

  ConnectWise plans major push into the UK and Europe

  Business management platform player ConnectWise is increasing its commitment to the UK significantly in the months ahead

• December 17, 2014 17 Dec'14

  Avnet encourages channel to brush up on data centre skills

  With more customers looking for help with data centre infrastructure and software defined projects the channel needs to have those skills in place for next year

• November 27, 2014 27 Nov'14

  SME sector set for significant cloud investment

  The SME sector is set to invest even more heavily in cloud services over the next couple of years

• November 25, 2014 25 Nov'14

  HP revises ServiceOne with version 2.0

  HP has launched the second incarnation of its ServiceNow programme with more cloud and datacentre support

• November 24, 2014 24 Nov'14

  Cloud skills gap should hand channel key role

  Research from Ovum for BT and Cisco has revealed that the cloud market is changing and more skills and expertise is needed

• November 21, 2014 21 Nov'14

  Toshiba takes cloud client manager out to the channel

  Toshiba is taking its latest cloud based suite of management services out to the SME market and is looking for resellers to get behind the product

• November 20, 2014 20 Nov'14

  F-Secure takes wraps off MSP friendly partner programme

  F-Secure has taken the wraps off a revised partner programme that is designed to support managed service providers

• November 12, 2014 12 Nov'14

  NCE heads North of the border with Technology Practice buy

  Data centre services specialist NCE has continued to expand via acquisition after buying Scottish outfit The Technology Practice

• November 07, 2014 07 Nov'14

  CompTIA: UK channel is transforming

  Findings from channel organisation CompTIA reveal a significant shift to a managed services is happening

• November 07, 2014 07 Nov'14

  McAfee talks up security services opportunity

  McAfee is making a raft of changes to its partner programme but key among them is a greater emphasis on services

• November 06, 2014 06 Nov'14

  Data centre and services fuel SCC growth

  Growth in data centre and services revenues have helped SCC deliver a strong first half

• November 04, 2014 04 Nov'14

  Intermedia strenghtens management team

  Cloud player Intermedia continues to build a senior management team that can support its channel ambitions

• November 04, 2014 04 Nov'14

  IBM aims for services growth with leadership change

  IBM is changing the management line-up in its Global Technology Services business as it looks for more growth in a key area of its operations

• October 22, 2014 22 Oct'14

  Comms-care investment decisions delivering growth

  Comms-care has unveiled a solid set of numbers for its most recent fiscal year

• October 20, 2014 20 Oct'14

  IBM bemoans September slowdown

  A slowdown last month hit IBM's third quarter numbers with the vendor also revealing it is offloading its OEM semiconductor business

• October 16, 2014 16 Oct'14

  Claranet warns MSPs over SLA trap

  Too many cloud providers are obsessed with meeting an SLA which is not providing the customer with the service they were hoping for, according to Claranet

• October 16, 2014 16 Oct'14

  All change at the top of Datashare Solutions

  The managing director of Shift F7 Group company Datashare Solutions has revealed he is leaving the firm at the end of the month

• October 14, 2014 14 Oct'14

  Dimension Data looks for G-Cloud growth

  Dimension Data has appointed a head of public sector and talked up its involvement with G-Cloud

• October 06, 2014 06 Oct'14

  Interview: Insight EMEA president charting cloud course

  Insight is aiming to place itself at the vanguard of the movement towards a cloud and services world with Wolfgang Ebermann its EMEA president optimistic of success

• September 30, 2014 30 Sep'14

  Insight looks to take tighter grip on cloud services space

  Insight EMEA has strengthened its commitment to delivering cloud services with a senior hire and a strategy to establish more strategic partnerships