News

Managed IT Services

• February 12, 2019 12 Feb'19

  Fear of failure a digital transformation barrier

  KCOM has taken a closer look at what is holding back customer innovation

• February 12, 2019 12 Feb'19

  Asolvi makes another UK acquisition with Vantage Computing deal

  The service management specialist has made it two deals in two months so far in 2019

• February 11, 2019 11 Feb'19

  Firstcom Europe expands UK footprint with Telesis buy

  The cloud comms player has ambitions to increase revenues and is using acquisition as one of the ways of getting there

• February 06, 2019 06 Feb'19

  MSPs need to cut down on customer churn

  Research has shown that most MSPs have no problem gaining new customers the problem is keeping them

• February 05, 2019 05 Feb'19

  Pulseway extends MSP support

  Firm identifies marketing challenge faced by many MSPs and moves to help plug the gap

• February 05, 2019 05 Feb'19

  Cloud providers need to build channel trust

  The big cloud providers need the channel to help widen sales but Canalys has warned they must generate more trust in those relationships

• January 30, 2019 30 Jan'19

  CompTIA reveals the trends the channel must track

  The industry organisation has pulled together its thoughts about what the rest of the year will hold

• January 29, 2019 29 Jan'19

  Dell calls for more digital transformation progress

  The vendor has revealed the findings of global research into the progress in the adoption of digital transformation

• January 28, 2019 28 Jan'19

  Brexit is hitting IT spending

  Research confirms what many in the channel had already experienced with customers hitting the pause button on IT projects

• January 24, 2019 24 Jan'19

  Citrix identifies existing customer opportunity

  The CEO of Citrix has revealed that the company believes it has only just scratched the surface with its customer base

• January 22, 2019 22 Jan'19

  Brexit has accelerated move to services

  With some customers putting hardware spending on pause, the shift to services has been accelerated

• January 22, 2019 22 Jan'19

  CloudHealth partner programme set for 2020 re-launch

  Following its acquisition by VMware, CloudHealth will overhaul its channel programme

• January 17, 2019 17 Jan'19

  Fujitsu aims to lower risk for MSPs with uSCALE option

  The vendor continues to roll out more offerings to support the service providers in the channel looking for support and flexibility

• January 09, 2019 09 Jan'19

  Datto confirms Weller as CEO

  New Datto CEO talks about potential acquisitions and plans to maintain ‘open ecosystem’ for partners

• January 04, 2019 04 Jan'19

  The channel opportunities in 2019

  There are plenty of areas that should excite the channel as the year kicks off

• January 04, 2019 04 Jan'19

  Clock ticking on the traditional reseller approach

  The warnings have been sounded before but this year with demand for digital transformation and greater system integration those not delivering services will find life difficult

• January 03, 2019 03 Jan'19

  TIG snaps up netConsult

  Cloud service player gets millions in investment and moves to add financial sector consultant netConsult

• December 20, 2018 20 Dec'18

  2018 review: The main channel themes

  With the last days of December drawing near it's time to look back at the year that has passed before we do it all over again in 2019

• December 19, 2018 19 Dec'18

  Keeping it local and vertical paying off for Circle IT

  The firm has seen strong double digit growth in turnover for its latest fiscal year

• December 17, 2018 17 Dec'18

  Ultima Business Solution boss praises the possibilities of automation

  Scott Dodds is a believer in the advantages that automation can bring customers after the firm adopted the technology itself

• December 13, 2018 13 Dec'18

  Acquisitions fuel Claranet revenue growth

  The managed hosted player has reported decent improvements in revenue thanks in part to the acquisitions it made over the course of its last fiscal year

• December 12, 2018 12 Dec'18

  Strong demand pushes Fujitsu MSP pilot programme live

  The idea had been to start small and run a pilot but strong demand from partners meant that the vendor has gone live with its MSP programme

• December 07, 2018 07 Dec'18

  Ransomware clean up an issue for MSPs

  Datto has warned that the fallout from a ransomware attack can cause problems for MSPs

• December 05, 2018 05 Dec'18

  Large enterprises requiring digital transformation help

  The Cloud Industry Forum and BT have gone out to find out just what larger firms are doing on the digital transformation front

• December 05, 2018 05 Dec'18

  Panasonic lifts lid on growing hardware as a Service demand

  The hardware player has been doing its own research to see the extent of the appetite for acquiring mobile devices on a subscription model

• November 27, 2018 27 Nov'18

  AWS hails year-on-year rise in leads and deal sizes for cloud channel partners

  During the Global Partner Keynote at the AWS re:Invent user conference in Las Vegas, the firm’s vice president of global alliances ecosystems and channels, Terry Wise, revealed how its sales enablement efforts are paying off for partners

• November 26, 2018 26 Nov'18

  SysGroup investments in sales and marketing hit H1 numbers

  The managed services player has chosen to invest in improving its staff and has revealed there are signs that it is a strategy that will deliver

• November 22, 2018 22 Nov'18

  Disappointing H1 costs Redcentric chief executive his position

  Managed service player reacts swiftly to take steps to get the firm back to growth

• November 21, 2018 21 Nov'18

  Lack of skills holding back customer moves to digital transformation

  Dell and Intel wanted a better picture of what's happening in the mid and enterprise market in terms of digital transformation and the findings indicate there are opportunities for resellers to support customers

• November 20, 2018 20 Nov'18

  SME customers changing before the channel's eyes

  Digital transformation is changing the SME customer base according to Ricoh and CIOs are struggling with it finds InterSystems

• November 14, 2018 14 Nov'18

  CIF: Channel needs to help plug digital skills gap

  In a situation that has echoes of how users first got to grips with cloud there are skill shortages around digital transformation

• November 08, 2018 08 Nov'18

  Rackspace: Blocks will benefit channel and a UK welcome for RelationEdge

  Rackspace expects its flexible service blocks approach will benefit the channel and the firm has introduced RelationEdge to the UK

• November 08, 2018 08 Nov'18

  VMware on a journey to rebuild partner programme

  The vendor's recently appointed channel chief has shared her plans for rebuilding the firm's partner programme

• November 07, 2018 07 Nov'18

  DXC Technology revenues dragged down by digital contract issues

  Slowness with some digital contracts and issues in the maintenance business hurt Q2 numbers

• November 07, 2018 07 Nov'18

  Services the area of focus for VMware channel partners

  The vendor is keen to make sure that the channel can deliver services around its portfolio

• November 05, 2018 05 Nov'18

  Muller all set for top job at expanding MSP Timico

  Former Daisy boss revealed as incoming CEO at managed service player just days after the firm strikes an acquisition

• November 02, 2018 02 Nov'18

  Datto “accelerating innovation” with latest updates

  Vendor believes more frequent update cycle is better for managed service providers

• November 01, 2018 01 Nov'18

  Datto reveals European growth amidst changes

  Datto’s interim chief talks company’s future against the backdrop of a European partner event

• October 31, 2018 31 Oct'18

  UK delivers double digit revenue growth for CDW

  It has been a good Q3 and a decent first nine months of the year for CDW's operations in the UK

• October 31, 2018 31 Oct'18

  Weak UK market conditions impact Computacenter's Q3

  After a strong first half the third quarter has been more subdued for the channel player

• October 30, 2018 30 Oct'18

  Schneider Electric increases options for MSPs

  The power specialist is rolling out a management service across Europe that should appeal to MSPs

• October 18, 2018 18 Oct'18

  Outsourcing market suffering Brexit impact

  Deals in the UK have been smaller than elsewhere in EMEA as customers look to trim back spending ahead of uncertain economic times

• October 17, 2018 17 Oct'18

  CompTIA: Channel leaders must have one eye on the future

  The industry organisation has used its UK community event to talk of the need to look to the future as well as the present

• October 17, 2018 17 Oct'18

  Exceptional market conditions boost Softcat

  Chanel player reaches revenue milestone and heralds strong 2018 with a slight note of caution about what lies ahead

• October 15, 2018 15 Oct'18

  Channel focus paying off for Agilitas IT Solutions

  The firm has seen a focus on a channel vision has been one of the major contributors to a decent rise in revenues

• October 12, 2018 12 Oct'18

  Services the key to fending off the Amazon Business threat

  The retail giant might hoover up the transactional business but those resellers that can provide services will have more chances of retaining customers

• October 12, 2018 12 Oct'18

  Roc adds Esteem Systems for managed services muscle

  Roc Technologies becomes the latest on a growing list of deals that have been struck since the start of the summer

• October 11, 2018 11 Oct'18

  Spiceworks using AI to matchmake customers and partners

  Spiceworks has unveiled AI capabilities to directly connect tech users with MSPs

• October 09, 2018 09 Oct'18

  IT departments looking for managed services support

  Insight has highlighted the difficult situation for those working in IT departments trying to meet the varied demands that are put on

• October 08, 2018 08 Oct'18

  Continuum brings security-based growth strategy to UK

  The MSP player says it has “tiger by the tail” with advanced security offering for managed service providers

• October 03, 2018 03 Oct'18

  Consolidation hits Microsoft channel with IT Lab and Content and Code tie-up

  The combination of IT Lab and Content and Code will create one of the largest Microsoft partners in the UK

• October 02, 2018 02 Oct'18

  MSPs: Security a must-have

  Managed service providers are at threat from losing customers, and even the threat of legal action, if they fail to offer security

• October 02, 2018 02 Oct'18

  Kaseya CEO reveals 2019 IPO plans

  MSP platform vendor Kaseya talks IPO, acquisitions and developing home-grown products

• October 01, 2018 01 Oct'18

  Computacenter picks up US services player FusionStorm

  Just a month after a deal in the Netherlands Computacenter has turned its gaze West for its latest acquisition

• September 28, 2018 28 Sep'18

  Tech Data gearing up for HP TaaS push

  The distributor is encouraging SME resellers to get involved with the vendor's Technology as a Service approach

• September 27, 2018 27 Sep'18

  Organic growth driving SoftwareONE forward

  The cloud and managed services player has shared impressive growth numbers as it marks its tenth birthday

• September 20, 2018 20 Sep'18

  DaaS pointed to as a long term answer once Windows 10 refresh wears off

  Canalys has provided insights into its expectations in the PC market next year and advised the channel to think beyond just working with customers looking to upgrade old hardware

• September 19, 2018 19 Sep'18

  MTI cranking up services revenues

  The channel player has shared its first set of numbers since it was taken over by Endless last year

• September 17, 2018 17 Sep'18

  Context: Channel enjoys growth in H1

  The analyst house has shared the headline findings from its extensive channel survey and found that distribution in particular is in rude health

• September 13, 2018 13 Sep'18

  CompTIA flags emerging tech the channel needs to get to grips with

  The industry organisation has shared the top ten emerging technologies that are set to have an impact on the channel and users

• September 05, 2018 05 Sep'18

  Channel key to greasing the public cloud wheels

  Both customers and public cloud vendors benefit from the involvement of partners to provide expertise and feedback

• August 30, 2018 30 Aug'18

  Taking the right MSP approach to the SMB market

  The SMB community might make up a large part of the customer base but managed service players need to be able to avoid the one size fits all approach

• August 29, 2018 29 Aug'18

  HPE points to a high value and hybrid services strategy

  The vendor is making some progress with its services strategy according to the numbers shared in its Q3 results

• August 24, 2018 24 Aug'18

  Computacenter delivers more market cheer with strong H1

  The firm's investors are getting used to the channel player providing them with decent revenue growth

• August 22, 2018 22 Aug'18

  Peach and Getronics add to summer of consolidation

  Peach IT and Getronics have both struck acquisitions adding to a growing list of deals that have been made over the last few weeks

• August 21, 2018 21 Aug'18

  Six Degrees Group buys CNS Group joining the growing list of summer deals

  Cloud managed services specialist Six Degrees has moved to add cyber security depth to its offering

• August 20, 2018 20 Aug'18

  Adept picks up Shift F7

  This is turning out to be a summer of reseller consolidation in the channel with another deal being struck

• August 17, 2018 17 Aug'18

  Shearwater moves for Brookcourt to extend security reach

  The move by Shearwater Group for Brookcourt Solutions will bring the two security player together in a deal worth

• August 16, 2018 16 Aug'18

  Privacy concerns driving security spending

  Forecasts of what will happen with worldwide spending on security over the next couple of years means those developing a MSSP approach should be in a strong position

• August 15, 2018 15 Aug'18

  Synaxon gives greater voice to MSPs

  The channel services group will be listening more to its managed service focused members to make sure it is heading in the right strategic direction

• August 14, 2018 14 Aug'18

  Qualys rolls out MSP and consultant support

  The security player has an offering that should appeal to MSPs and consultants

• August 13, 2018 13 Aug'18

  Veeam: Pushing the services opportunity

  In an on-going series of Q&A's with channel executives the questions this time were put to Greg Bailey, director channel and cloud, Veeam UK and Ireland.

• August 10, 2018 10 Aug'18

  OCSL becomes Cancom's UK hub

  The German firm is looking to reassert itself in the UK and the acquisition of OCSL provides it with a hub to push further into the market

• July 24, 2018 24 Jul'18

  Digital transformation driving SCC growth

  The channel player has delivered a fifth consecutive year of growth as it meets customer demands for digital transformation expertise

• July 18, 2018 18 Jul'18

  MSPs facing sales and marketing challenges

  Findings from Datto have indicated that there are several issues that MSPs are facing with sales and marketing and staffing two of the main problems

• July 13, 2018 13 Jul'18

  Microsoft flagging channel Azure MSP experts

  Ahead of the Inspire event the vendor has made it easier for those who are experts at Azure managed services to stand out from the crowd

• July 09, 2018 09 Jul'18

  Excalibur keeps it local and acquires in Swindon

  The firm is no stranger to using acquisition as a way of extending its reach but for its latest target has looked very close to home

• July 06, 2018 06 Jul'18

  Keeping up with pace of IT change a growing problem for customers

  Digital transformation might be the aim but getting there is not proving to be easy and that should spell a major opportunity for the channel

• July 03, 2018 03 Jul'18

  Automation a major focus at UKFast

  UKFast has created a chief technology officer role to ensure it can continue to automate more processes across its business

• June 27, 2018 27 Jun'18

  Scale Computing rolls out MSP programme

  The hyper converged player has stepped up the support it can offer to managed service providers

• June 26, 2018 26 Jun'18

  Ignition using services to drive channel growth

  The distributor is putting the focus on ensuring it can deliver service opportunities for security resellers

• June 21, 2018 21 Jun'18

  Fujitsu extends support for service providers

  The vendor has built on steps taken to make life easier for MSPs in the UK last month with a wider European programme

• June 19, 2018 19 Jun'18

  Change at the top of Comms-care

  With the business now a fully functioning part of Ingram Micro the managing director has opted to leave the services specialist

• June 18, 2018 18 Jun'18

  Cloud journey still causing problems for many users

  Rackspace identifies the key role that the channel can play in helping customers through the cloud migration process

• June 13, 2018 13 Jun'18

  Agilitas bolsters services reach with IBM tie-up

  Big Blue will provide access to engineering and technical expertise that can be accessed by resellers and MSPs

• June 08, 2018 08 Jun'18

  ConnectWise latest to add voice to call for more MSP evolution

  Research from ConnectWise has added to the growing weight of evidence that has highlighted the need for MSPs to provide more than they currently deliver

• June 07, 2018 07 Jun'18

  Focus on MSSPs at InfoSec

  The annual security industry gathering at Olympia involved plenty of vendors promoting their abilities to support managed service players

• May 30, 2018 30 May'18

  Fortinet increases MSSP support

  The security player continues to add depth to the options it can offer those providing managed security services

• May 30, 2018 30 May'18

  MXC Capital leads efforts to support IDE Group

  The managed services player has found life tough but its largest shareholder has come to the rescue

• May 29, 2018 29 May'18

  RedstoneConnect sells managed services and SI units

  The managed workplace specialist will concentrate on developing its software business after cutting down the extent of its operations

• May 25, 2018 25 May'18

  Resellers missing out on cloud cross-selling opportunities

  The decision by many channel firms to offer a low number of subscription services has been highlighted by Ingram Micro as a missed chance to sell more cloud applications

• May 23, 2018 23 May'18

  MSP Day: Progress made but more to be done to widen SME appeal

  The first MSP Day has come with research showing the progress of the channel to deliver services but highlighted a mismatch with what SME buyers want to buy

• May 22, 2018 22 May'18

  CompTIA: Cloud the springboard to further innovation

  The industry group has found that more customers are looking to use the cloud as a way to introduce more emerging technologies into their organisations

• May 21, 2018 21 May'18

  Ingram Micro urges more cloud action

  In the run up to the distributor's Cloud Summit the firm has underlined just why it believes more channel partners need to get involved in the hosted world

• May 18, 2018 18 May'18

  MSPs will struggle to keep up with market changes

  Channel must adapt to changing customer requirements, warns MSP evangelist

• May 16, 2018 16 May'18

  IDC: Digital transformation driving IT services spending

  The analyst house has provided an insight into the services world with digital transformation a major influence on where customers are spending

• May 14, 2018 14 May'18

  Brighter steals a march with managedservices,co.uk launch

  Brighter Connections has cut the ribbon on a website designed to have a national appeal

• May 10, 2018 10 May'18

  Check Point gains strong channel interest in SaaS approach

  The security vendor launched its Security as a Service offering in January and has seen it chime with partner and customer needs

• May 09, 2018 09 May'18

  Oracle encouraging partners to develop IP

  The vendor's UK channel chief is encouraging partners to add their own 'secret sauce' to its cloud portfolio

• May 08, 2018 08 May'18

  GCI gets £60m warchest from fresh backer

  Serial acquisition deal maker GCI has changed its major shareholder and been given access to funds to continue to expand the business