News

Managed IT Services

• November 14, 2016 14 Nov'16

  UK SMEs are not formalising their cloud strategies

  New research suggests that small and medium businesses in the UK are neglecting to properly define a cloud computing strategy

• November 11, 2016 11 Nov'16

  Capita reacts to profit warning with restructure

  The outsourcing specialist has followed up September's first ever profit warning with an overhaul designed to increase focus on growth areas

• November 09, 2016 09 Nov'16

  Apogee buys in Ireland to widen geographical reach

  Managed print player Apogee buys an Irish firm to add to the Scottish, Welsh and German businesses it has already picked up this year

• November 08, 2016 08 Nov'16

  UK business execs still don't trust data analytics, survey finds

  New survey from KPMG finds that many UK executives don't trust analytics platforms or the insight derived from them

• November 08, 2016 08 Nov'16

  Analysts agree the next couple of years will be services dominated

  Both IDC and Gartner are forecasting growth in IT services over the next couple of years advising the channel to invest in the skills needed to support digital transformation

• November 07, 2016 07 Nov'16

  Gartner expecting strong year for software and services in 2017

  Gartner has produced a forecast for IT spending next year and warned that investment in hardware will remain challenged but customers are buying software and services

• November 04, 2016 04 Nov'16

  Cloud storage players promise more transparency

  Some of the big names in consumer cloud storage have pledged to make their terms and conditions more transparent in a move that will be watched by channel CSPs

• October 31, 2016 31 Oct'16

  Public sector lagging in digital transformation moves

  Microsoft has undertaken research into the reaction of UK firms to digital disruption and found that there is plenty of help the channel can provide

• October 28, 2016 28 Oct'16

  Journey to the cloud: Are vendors doing enough for the channel?

  Billy MacInnes asks whether vendors are doing enough for their channel partners to help them transition to selling cloud-based services

• October 18, 2016 18 Oct'16

  VMware boss outlines digital transformation opportunity

  The vast majority of customers have not embarked on a digital strategy and the move to the cloud is going to take a while giving the channel the time to help users

• September 30, 2016 30 Sep'16

  Autotask puts on unified front to MSPs

  Autotask continues to build on PSA platform in bid to offer ‘unified’ managed services

• September 27, 2016 27 Sep'16

  CSG partners with Exponential-e for cloud services

  Managed services player CSG has teamed up with Exponential-e to ensure it can provide cloud support to its customers

• September 23, 2016 23 Sep'16

  Build a simple MSP software system and the resellers will come

  Established software firms servicing the SME market have some competition in the form of Atera which is looking to build up its UK market share

• September 19, 2016 19 Sep'16

  SCC gets software services boost with FPT partnership

  It has only been a couple of months since SCC opened its Vietnamese office but the firm is already striking up important local relationships

• September 15, 2016 15 Sep'16

  UK beating Europe in the MSP efficiency stakes

  Managed service providers on this side of the English Channel just might have the edge on their European counterparts

• September 13, 2016 13 Sep'16

  Vendors criticised by struggling would-be cloud resellers

  Research from the Cloud Industry Forum and Intermedia has revealed that many resellers feel vendors could do more to help them with their moves to the cloud

• September 12, 2016 12 Sep'16

  telent expands services footprint with Richardson Eyres buy

  Managed network player telent has been active in the acquisition market bolstering its portfolio with the addition of Richardson Eyres

• September 02, 2016 02 Sep'16

  Apogee gets financial backing to fuel acquisition strategy

  Managed services specialist Apogee has landed an investment from a financial firm that will provide it with the funds to expand

• August 31, 2016 31 Aug'16

  Oracle calls for bosses to give shadow IT issue more attention

  Allowing lines of business to purchase their own cloud services causes all sorts of problems according to Oracle

• August 31, 2016 31 Aug'16

  Ingram focuses on cloud and Tech Data plans for Black Friday

  The two largest distributors are sharing where they are looking to work with the channel in the next few weeks and months

• August 26, 2016 26 Aug'16

  Evolving the channel for cloud

  Philippe Fosse, vice president of channel for EMC EMEA discusses the challenges and opportunities the channel faces in a cloud-first world

• August 17, 2016 17 Aug'16

  Datapipe acquires UK MSP Adapt

  US cloud services provider snaps up Adapt for an undisclosed sum

• August 10, 2016 10 Aug'16

  Ingram Micro launches Surface as a Service in the UK

  Ingram Micro has picked up the baton from Microsoft and just weeks after the Surface as a Service programme was launched at WPC has introduced its own version

• August 05, 2016 05 Aug'16

  Channel can't pitch business as usual post-Brexit

  Now might be the time for customer's to change strategy and do something different, according to KPMG

• August 03, 2016 03 Aug'16

  UK services sector sees sharpest drop on record

  Fears of a recession following Brexit vote are renewed as purchasing managers' index falls to its lowest level since 2009.

• July 15, 2016 15 Jul'16

  Public sector needs the channel if it is going to grow revenues

  Civica has identified a need for more commercialisation in the public sector but finds that the channel will play a role to help local authorities get there

• July 08, 2016 08 Jul'16

  Fortinet bolsters MSSP support in response to market growth

  The growth in partners becoming managed security service partners has led to Fortinet aligning its channel team to support the growth

• July 04, 2016 04 Jul'16

  RM provides a glimpse into subdued education market

  RM's half yearly numbers have provided an insight into an education market that is tightening its budgets

• June 30, 2016 30 Jun'16

  CompTIA: MSPs vexed by cloud challenges and retention struggles

  What keeps MSPs awake at night? Cloud, employee retention and margin erosion, according to CompTIA

• June 28, 2016 28 Jun'16

  COMS ushers in fresh chapter with RedstoneConnect

  The COMS Group has opted for re-branding as it looks to grow its presence in the smart buildings market

• June 28, 2016 28 Jun'16

  Barracuda Networks adds MSP options for Office 365 specialists

  A bundle of services that will add some depth to Office 365 environments has been launched by Barracuda

• June 15, 2016 15 Jun'16

  Mid market complains of confusing digital transformation support

  The mid-market is struggling to find channel specialists that can help them with the cloud and digital transformation projects according to The Bunker

• June 09, 2016 09 Jun'16

  Channel support swells for Veeam cloud programme

  Storage player Veeam has reported strong growth in its EMEA cloud programme

• May 27, 2016 27 May'16

  Pinnacle bolsters Northern services plans with adept4 buy

  The turnaround at Pinnacle continues with the firm splashing out to pick up a cloud services specialist to give it more of a footprint in the North

• May 20, 2016 20 May'16

  HPE's Cloud28+ v2.0 adopts a more open approach

  The pan-European cloud of clouds project loosens its grip on Helion Open Stack and embraces the likes of Azure, VMware and Docker

• May 13, 2016 13 May'16

  Five network security market trends that matter for managed services

  Matt Hurley, Juniper Networks' corporate vice president of Global Channels, argues that now is the time to adapt your network security managed services playbook

• May 12, 2016 12 May'16

  Managed services market splitting into two

  The managed services market is splitting between the low and high end with commoditsation adding to the pressure at the lower end

• May 10, 2016 10 May'16

  Ellis joins Exclusive to drive services

  Distribution veteran David Ellis has joined Exclusive Group with a brief to develop the channel player's services

• May 03, 2016 03 May'16

  Civica snaffles up digital transformation player IPL

  Civica UK has made it two acquisitions in less than two weeks with a deal to buy IPL Group

• April 29, 2016 29 Apr'16

  Autotask aiming to make life easier for MSPs

  Autotask believes a move to unify its systems should make life a lot easier for MSPs

• April 27, 2016 27 Apr'16

  Annodata advises public sector to share more to save more

  Shared services across the public sector have already delivered savings running into the millions but the MSP believes there is more that could be done

• April 26, 2016 26 Apr'16

  UK slides down cloud rankings

  The BSA has warned that the UK is slipping in the race to be seen as a good place to put data into the cloud

• April 25, 2016 25 Apr'16

  Civica extends legal reach with Norwel Computer Services buy

  Deepening its reach into the legal vertical Civica has acquired Norwel Computer Services

• April 21, 2016 21 Apr'16

  UK slow to get going for Computacenter

  It is going to be a year characterised by struggle for the UK as Computacenter delivers an update on the progress in Q1

• April 18, 2016 18 Apr'16

  Barracuda expands options for MSPs

  Barracuda has made its backup and data protection technology available to MSPs

• April 14, 2016 14 Apr'16

  Businesses need educating in cloud security, report finds

  There is a 'c-level blindspot' when it comes to cloud security, according to a new report from Intel. Channel... to the rescue!

• April 11, 2016 11 Apr'16

  Digital transformation discussion set to dominate Cloud Expo

  Excel should be the venue for plenty of customers asking about business transformation over the next couple of days

• March 14, 2016 14 Mar'16

  Shift F7 keeps it local with Greencorn acquisition

  Shift F7 Group has kept it local with a move to buy fellow Dorking IT services firm Greencorn

• March 14, 2016 14 Mar'16

  F5 Networks building next generation channel ecosystem

  F5 Network's UK channel boss is on a mission to build a partner network that is able to meet the needs of the future and not just the present

• March 11, 2016 11 Mar'16

  Services deliver again for Computacenter

  Services has again been the bedrock for Computacenter as the channel player delivers its FY15 numbers

• March 10, 2016 10 Mar'16

  Cloud migration a committee decision

  Those resellers hoping for a single sign off for a cloud project need to be aware numerous players are getting involved, according to the Cloud Industry Forum

• March 08, 2016 08 Mar'16

  IoT boom spells PaaS opportunity for MSPs

  Gartner says that while IoT will drive the use of Platform as a Service over the next four years, more than 80% of organisations deploying self-managed PaaS will not achieve their lofty ambitions

• March 01, 2016 01 Mar'16

  ITS and Snow Software courting MSPs

  ITS and Snow Software have separately launched channel initiatives that should appeal to those selling managed services

• February 29, 2016 29 Feb'16

  IoT set to spur major customer investment

  The speed with which IoT has arrived in the enterprise might have caught some users by surprise but by the end of the decade almost half are expected to have adopted the tech

• February 25, 2016 25 Feb'16

  One year on and Equinix delivers channel progress report

  It has been a year since data centre and cloud player Equinix turned to the channel and the last 12 months seem to have gone fairly well

• February 25, 2016 25 Feb'16

  Amicus ITS plans for growth post MBO

  Healthcare specialist Amicus ITS has completed an MBO and is planning to develop more managed services

• February 23, 2016 23 Feb'16

  Dell deepening support for MSPs

  Providing more support for managed service providers is one of the main plans for Dell UK this year

• February 22, 2016 22 Feb'16

  Claranet continues to build cloud capabilities

  Claranet has made its third acquisition in six months as it continues to bolster its ability to provide managed services in public cloud environments

• February 15, 2016 15 Feb'16

  Excalibur extends IT data reach with Devision buy

  Excalibur has added a third IT reseller to its ranks after moving to acquire West Country player Devision

• February 15, 2016 15 Feb'16

  Services shift threatens traditional channel and vendor relationships

  As the channel looks to grow more of its revenues through services CompTIA highlights a threat to some existing vendor approaches to partners

• February 08, 2016 08 Feb'16

  NetApp increasing services support for partners

  NetApp is looking to ensure that it can help partners take advantage of the increasing number of service opportunities

• February 05, 2016 05 Feb'16

  Time and lack of understanding holding back agility

  CA Technologies has found that it is not money but rather fears over time and a full understanding of the technology and process that is holding back the adoption of more agility

• February 03, 2016 03 Feb'16

  Networks First picked up by Convergence Group

  MSP Networks First has been acquired by network services player Convergence Group

• February 03, 2016 03 Feb'16

  Oracle rolls out channel cloud programme

  Oracle has launched a cloud programme based on a large amount of input from channel partners

• February 03, 2016 03 Feb'16

  ShoreTel taking out cloud message to existing base

  ShoreTel has identified plenty of its existing customers that want help from the channel in making a move towards the cloud

• February 02, 2016 02 Feb'16

  Oracle warns against slow motion responses to digital transformation

  Oracle has used its Digital Transformation conference in London to underline the dangers for those not getting ready to change their operations

• January 20, 2016 20 Jan'16

  Stone turns ISP to provide schools with broadband alternative

  It's proving to be a busy BETT show for Stone as it unveils a host of initiatives, including entering the ISP market

• January 19, 2016 19 Jan'16

  Digital economy a challenge for all suppliers

  The chance for the industry to share its views about the government's Digital Economy plans ends today

• January 12, 2016 12 Jan'16

  Autotask exposes increased need for MSP security expertise

  The explosion in endpoints is causing users security headaches and is something customers expect their MSP to help deal with

• December 22, 2015 22 Dec'15

  Channel upbeat on the prospects for 2016

  As well as major sporting events and possibly the chance to vote on Europe there are plenty of reasons the channel is getting excited about next year

• December 18, 2015 18 Dec'15

  It's time to embrace change in field service management sector

  Chris Proctor, head of marketing & sales at Oneserve, says that as the dinosaurs of the field service management head to extinction, real opportunities open up for the channel

• December 16, 2015 16 Dec'15

  Dixons Carphone looking to increase services offering

  Dixons Carphone is looking to increase the support it can offer consumers as it plans to extend its services reach

• December 14, 2015 14 Dec'15

  SCC completes managed services jigsaw with One Point investment

  SCC has been expanding its managed services portfolio over the past year and has added mobile voice and data with an investment in One Point

• December 09, 2015 09 Dec'15

  Dodds looking to shout louder about Ultima Business Solution's growth prospects

  Less than two months into the role as CEO of Ultima Business Solutions and Scott Dodds is already keen to talk up its growth prospects for 2016 and beyond

• December 04, 2015 04 Dec'15

  Oracle opening arms to born-in-the-cloud resellers

  Oracle is expanding its channel ranks as it opens its doors to the next wave of reseller start-ups

• December 01, 2015 01 Dec'15

  Networking and managed service skills key to selling cloud

  The advice from some of the vendors that attended a recent MicroScope cloud roundtable was to focus on the network to secure the hosted sale

• November 27, 2015 27 Nov'15

  Imerja snapped up by Intercity

  Telecoms player Intercity Technology continues to bolster its capabilities through acquisition and has moved to buy Imerja

• November 25, 2015 25 Nov'15

  IBM, Dell and EMC partners all targets for HP Inc

  Meg Whitman has used her slot speaking to analysts about the last set of results from a single HP operation to outline its aggressive plans to gain more partners from rivals

• November 16, 2015 16 Nov'15

  Entacloud makes key hire with launch looming

  Entatech's while label cloud offering is set to launch early next year and has appointed an industry veteran to run the operation

• November 16, 2015 16 Nov'15

  Getronics takes on Colt managed cloud business

  Less than six months after it indicated it was winding down its managed cloud business Colt has sold it to Getronics

• November 12, 2015 12 Nov'15

  Channel ending the year full of optimism

  Channel organisation CompTIA has found that UK resellers are feeling good about their prospects as they get ready to wrap up this year and enter into 2016

• November 09, 2015 09 Nov'15

  Comms-care enjoys services growth

  The contribution of managed and professional services has helped Comms-care's bottom line

• October 20, 2015 20 Oct'15

  Double signing extends Westcoast's reach as a CSP

  Westcoast continues to add more services to support its Microsoft CSP status

• October 09, 2015 09 Oct'15

  SCC boosts hosted voice reach with SIPCOM investment

  SCC continues to invest in expanding its cloud and hosted options with UCaaS and hosted voice player SIPCOM the beneficiary of its latest moves in the market

• September 24, 2015 24 Sep'15

  NewVoiceMedia: Cloud means faster growth

  Cloud might deliver more flexibility and efficiency but it also means faster than market revenue growth according to NewVoiceMedia

• September 22, 2015 22 Sep'15

  SMART adds CLaaS to the managed services lexicon

  SMART Technologies has launched a classroom as a service offering to target UK schools looking for a more flexible way to get their hands on the latest technology

• September 21, 2015 21 Sep'15

  Familiarity comes before innovation for play-it-safe cloud providers

  Opportunities could be missed in forming relationships in the cloud partner ecosystem because of the preference for established brands

• September 17, 2015 17 Sep'15

  avsnet adds security to the mix with Redscan partnership

  MSPs are continuing to form partnerships to widen the options they can provide for customers with avsnet and Redscan the latest to follow that strategy

• September 10, 2015 10 Sep'15

  Cloud providers accused of ripping off users over support costs

  Users are concerned that they are being forced to pay too much to cloud providers for support that they consider to be a basic part of the package

• September 08, 2015 08 Sep'15

  Cloud consolidation continues on day of deals

  A couple of acquisitions have been struck in the cloud services provision world as more channel players jockey for position in the market

• August 24, 2015 24 Aug'15

  Kaseya CEO backing SME facing MSPs

  The recently appointed CEO of Kaseya is putting more focus into its MSP channel business which serves the SME community

• August 20, 2015 20 Aug'15

  Cloud solutions and delivery set for Q4 growth

  Resellers wondering where the growth will come from in the fourth quarter need to be providing a solution rather than just hoping one product will work wonders

• August 12, 2015 12 Aug'15

  CSC and Colt feel the winds of change

  CSC is splitting and Colt has a new owner as the two channel players look to navigate the future

• August 03, 2015 03 Aug'15

  Node4 expands London base with Premier IT Networks buy

  Data centre player Node4 has added more cloud services to its portfolio with the acquisition of Premier IT Networks

• July 21, 2015 21 Jul'15

  Bundles could be the answer to the channel meeting SME needs

  Moves by SMEs to consolidate their technology could provide an opportunity for those providing a wide reaching IT and comms bundle

• July 20, 2015 20 Jul'15

  UK plc needs to deal with the skills issue

  The BCS has urged politicians to do more to help iron out the lack of digital skills, which provides the channel with a chance to step up to meet that challenge

• July 16, 2015 16 Jul'15

  Would-be MSPs need to invest in the right technology

  Those looking to increase their managed service business need to invest in the right technology solutions or face spiraling costs and risks of failing to meet SLAs

• July 15, 2015 15 Jul'15

  Microsoft underlines the need for reseller IP innovation

  Microsoft's channel chief has used his slot at its worldwide partner conference to underline the need for resellers to develop their own

• July 09, 2015 09 Jul'15

  SME IT DIYers wasting plenty of time the channel could save

  Those SME owner-managers who try to solve their own IT problems end up wasting a lot of time and leave other issues that the channel could help them with

• July 08, 2015 08 Jul'15

  Claranet adds a couple of businesses to widen reach

  Claranet has acquired a couple of firms to add more depth to the extent of areas it can cover with its managed services offering