News

Unified Communications (UC) Services

• June 18, 2025 18 Jun'25

  BT Wholesale: Making the switch to digital

  In a Q&A session, the telco giant’s managing director of BT Wholesale shares the priorities of its partners

• May 16, 2025 16 May'25

  Channel catch-up: News in brief

  Developments this week at Ignition Technology, Phoenix Software, Westcon-Comstor and Utelogy

• May 07, 2025 07 May'25

  Evolve IP combines tech and sales support function

  Comms player makes move to streamline assistance it can provide to its reseller base

• May 06, 2025 06 May'25

  Maintel shows transformation progress in FY24 numbers

  Managed service player Maintel sees surge in pre-tax profits as it continues to evolve the business away from being a generalist

• April 21, 2025 21 Apr'25

  Unethical practices in telecoms channel called out

  Hidden fees, lengthy contracts and a lack of transparency should inspire government action, argues one industry player

• April 17, 2025 17 Apr'25

  Channel should encourage move from PSTN this year

  With the analogue switch-off deadline set for early 2027, those keen to gain the benefits of IP technology should migrate ahead of that date, according to BT

• March 25, 2025 25 Mar'25

  Gamma sets sights on European growth

  Comms players Gamma shares FY24 numbers and shares ambitions to use German presence to generate increased European business

• March 21, 2025 21 Mar'25

  Channel catch-up: News in brief

  Developments this week at CMS Distribution, SoftwareOne, Dell, Integrity360, Evolve IP and Softcat

• February 25, 2025 25 Feb'25

  Davies gets CEO role at Maintel

  After a year holding the position on an interim basis, the managed service provider has confirmed Dan Davies will continue navigating the business through its transformation strategy

• February 18, 2025 18 Feb'25

  Evolve IP teams up with Cavell to share market insights

  Comms channel player working with market watcher to make sure partners can identify opportunities provoked by an evolving landscape

• February 06, 2025 06 Feb'25

  Mitel highlights hybrid comms opportunities

  Vendor shares research findings that underline the demand and interest from customers in updating their communications strategy

• January 31, 2025 31 Jan'25

  Maintel shares transformation progress with FY24 update

  Managed services player Maintel issues trading statement, with the results of its focused approach clearly seen in the numbers

• January 14, 2025 14 Jan'25

  Gamma bolsters European position with Starface move

  Cloud comms player Gamma returns to a familiar pattern of using M&A as a means of expanding its reach

• January 09, 2025 09 Jan'25

  Gamma integrates Coolwave technologies

  Comms specialist provides international service providers and hyperscalers with more voice and SMS functionality

• January 08, 2025 08 Jan'25

  Partner consolidation starts to pick up

  Acquisitions by DSP, Integrity360 and CallTower mark the first deals of 2025

• January 07, 2025 07 Jan'25

  Nebula hands partners analytics tool

  Nebula increases the insights partners can access as fellow unified comms player Sona Business outlines plans to grow its UK business

• November 15, 2024 15 Nov'24

  Maintel interim CEO details transformation progress

  The channel player has been through a process of focusing the business on specific areas

• September 19, 2024 19 Sep'24

  Bytes and Maintel share details of H1 progress

  Half-year financial updates issued by channel firms both looking towards a stronger finish to fiscal 2024

• September 18, 2024 18 Sep'24

  Pressing need for post-PTSN plans remains despite delayed switch-off

  Comms specialists across the channel continue to focus on encouraging customers to migrate from analogue comms to digital alternatives

• September 13, 2024 13 Sep'24

  Mitel bolsters hybrid UC offering

  Vendor Mitel continues to build on unified communications strategy designed to provide customers with flexibility

• August 07, 2024 07 Aug'24

  Maintel strategy underpins progress made in H1

  Comms specialist Maintel shares trading update on its strategy to secure contracts, stating that it is heading in the right direction

• June 03, 2024 03 Jun'24

  Q&A: Simon Skellon, Mitel

  It has been a busy time at the telco, with the portfolio expanding and the unified comms strategy being solidified

• May 01, 2024 01 May'24

  Northamber bolsters UC position with Tempura buy

  Distributor adds more comms, AV depth and geographical coverage with move for fellow channel player

• April 24, 2024 24 Apr'24

  Mitel sets out UC strategy

  Comms player shares three-pronged approach with partners and customers

• March 28, 2024 28 Mar'24

  Exclusive bolsters APAC operations

  Second acquisition in the space of four months gives the distributor a platform to increase the Asia-Pacific region’s contribution to the overall business

• February 21, 2024 21 Feb'24

  Infinigate adds DX depth and Evolve IP continues partner recruitment

  Distributor rolls out fresh service offering while telecoms player reveals latest MSP to join ranks

• February 21, 2024 21 Feb'24

  SCC bolsters comms position with Resonate buy

  Channel player SCC seals third deal in a year to add more depth to its managed services portfolio

• February 07, 2024 07 Feb'24

  Gamma picks up Coolwave to enhance global position

  Comms player will be in a stronger position when it comes to supporting international customers with SMS and voice services

• January 26, 2024 26 Jan'24

  M247 shares PTSN switch-off pitch advice

  Managed service player M247 has one eye firmly on next year’s PTSN switch-off and is encouraging fellow channel partners to help customers to take migration steps

• November 14, 2023 14 Nov'23

  TD Synnex and Evolve IP deepening green commitment

  Distributor and cloud communication specialist both actively stepping up their sustainability efforts

• October 02, 2023 02 Oct'23

  Mitel seals Unify move and promises smooth transition for partners

  Ambition to become major unified comms player should benefit partners from both suppliers

• July 27, 2023 27 Jul'23

  Daisy: Customers keeping a continuing eye on costs

  Comms player shares research that underlines the ongoing impact the economic landscape is having on customer behaviour

• July 26, 2023 26 Jul'23

  Babble buys again with more lined up for second half

  Channel player seals three deals and indicates there is plenty more in the pipeline as it continues to expand the business

• June 26, 2023 26 Jun'23

  Channel roundup: Who’s gone where?

  Moves this week at 8x8, Consenna, Barracuda and Trustible as firms add more talent

• June 09, 2023 09 Jun'23

  Exertis eyes UC opportunity with voice comms offering

  Distributor Exertis looks to tap into the ongoing digital shift by customers towards cloud-based comms

• April 05, 2023 05 Apr'23

  BCM One to gain deeper UK footprint with Pure IP buy

  NextGen comms player looks to bolster its reputation in supporting Microsoft Teams with a move for UK firm

• March 14, 2023 14 Mar'23

  Midwich breaks through £1bn revenue barrier

  Distributor’s numbers for the past year show growth as the audiovisual market continues to recover

• February 23, 2023 23 Feb'23

  RingCentral eyeing channel growth

  Comms specialist has made sure it has options for partners that want to get on board with its unified communications and contact centre options

• January 27, 2023 27 Jan'23

  Mitel channel alerted to Unify cross-sell opportunities

  Once the deal closes, the trigger can be pulled on taking advantage of a wider portfolio of technologies and services

• January 25, 2023 25 Jan'23

  Mitel's move for Unify will bolster UC pitch for its channel

  With both Mitel and Unify using the channel, the consequences of a tie-up should benefit a wide number of partners

• October 31, 2022 31 Oct'22

  Westcoast merges with German player Komsa

  The alliance between Westcoast and Komsa will create an operation that covers the UK, Ireland, France and Germany

• October 20, 2022 20 Oct'22

  Canalys: Channel optimistic despite threat of challenging 2023

  Channel Forum event concludes with a sense that although there are clouds on the economic horizon, the fundamentals for the channel are sound and the reasons for customers to keep spending still exist

• September 12, 2022 12 Sep'22

  Babble makes another double swoop

  Comms player likes to order doubles, and has made another couple of acquisitions to keep its list of deals growing further

• September 08, 2022 08 Sep'22

  UCaaS player Gamma Communications enjoys strong H1

  Unified communication-as-a-service specialist Gamma Communications has seen decent activity as customers continue to adopt the technology

• September 07, 2022 07 Sep'22

  Focus Group extends UK coverage with Incom-CMS buy

  Consolidation across the channel continues, with Focus adding to its portfolio by acquiring Incom-CMS

• August 02, 2022 02 Aug'22

  TelcoSwitch: Now is the time for UCaaS

  Firm urges the channel to grasp the opportunity to support customers as they develop their hybrid working strategies

• June 24, 2022 24 Jun'22

  8x8 reaches out to Microsoft partners

  Vendor adds programme tailored to gold partners that can sell Teams into enterprise customers

• May 27, 2022 27 May'22

  Daisy Communications and DSP-Explorer add to consolidation trend

  Firms move to add depth and skills with deals for fellow channel players

• May 16, 2022 16 May'22

  Babble continues buy-and-build strategy with addition of Active

  Babble is back on the acquisition trail as it looks to keep its expansive momentum going

• February 11, 2022 11 Feb'22

  Chess adds telco player TTNC to the fold

  Channel player indicates this is going to be a year of activity as it makes its first acquisition since last summer