News
Unified Communications (UC) Services
-
February 17, 2021
17
Feb'21
Partners join Avaya on its SaaS journey
Comms player has seen its channel embrace the opportunities that have emerged from a shift towards the cloud
-
February 16, 2021
16
Feb'21
Virgin Media Business adds to picture of post-Covid boom
Comms player adds its own research into the debate about the prospects for the channel as the economy starts to recover after the pandemic
-
February 11, 2021
11
Feb'21
Onecom picks up Olive Communications
Combination of two of Vodafone’s largest partners, Onecom and Olive, will create a communications powerhouse
-
January 27, 2021
27
Jan'21
BT and Cisco lift lid on digital transformation acceleration
Research from BT and Cisco indicates just how much the pandemic has pushed along the digital agenda and how the channel is reacting
-
January 26, 2021
26
Jan'21
TelcoSwitch and Charterhouse expanding through acquisition
Both firms have already been in the headlines this month thanks to funding rounds and acquisitions
-
January 25, 2021
25
Jan'21
Maintel, Six Degrees and Apalo extending managed service options
As-a-service offerings are growing in importance as customers look for greater flexibility
-
January 20, 2021
20
Jan'21
Midwich weathers Covid-19 storm
Distributor issues end-of-year trading update indicating that its second half was strong and its pipeline is looking healthy going forward
-
January 12, 2021
12
Jan'21
August Equity backs fourth MSP
Firm continues its strategy to invest in managed service players it believes can become significant in the market
-
January 07, 2021
07
Jan'21
Sapphire, Charterhouse and Pax8 strike deals
Appetite for acquisitions across the channel shows no sign of abating, with a few deals struck already this week
-
January 07, 2021
07
Jan'21
DWS demerges from Daisy with Inflexion investment
Channel comms player starts a fresh chapter with private equity player taking a significant minority stake in the business
-
January 05, 2021
05
Jan'21
TelcoSwitch plans to use funding to boost channel
Unified communications specialist TelcoSwitch gains access to a few million pounds in a funding round that should provide more support for its partners
-
November 23, 2020
23
Nov'20
BT Wholesale and IDNet move to beat PSTN switch-off
Comms player reminds channel partners of the need to talk about IP solutions ahead of changes coming in just a few years
-
November 09, 2020
09
Nov'20
Softcat: Coronavirus impacting customer tech priorities
Firm’s research shines a light on where enterprise users are looking to shore up their IT capabilities
-
October 06, 2020
06
Oct'20
Sabio adds more CX muscle with Anana
Customer experience specialist Sabio makes its fourth acquisition this year as it continues to back its ambition to become a major European player in the CX market
-
October 05, 2020
05
Oct'20
Virgin Media Wholesale shows commitment to the channel
The decision by Virgin to establish its wholesale business shows positive signs of its belief that it can grow with partners
-
October 02, 2020
02
Oct'20
Pandemic sparks revenue climbs in unified comms and collaboration
IDC has shared its views of what happened in the market in the second quarter, with the shift to home working having a clear impact on demand
-
September 15, 2020
15
Sep'20
Maintel progresses with cloud and managed services transformation
Channel player releases H1 numbers that show impact of Covid-19 but also reveal progress made in changing revenue sources
-
September 08, 2020
08
Sep'20
Avaya extends channel coverage with Telarus
Comms player builds on existing relationship with North American master agent to work with the channel player to reach resellers in the UK
-
September 03, 2020
03
Sep'20
Ricoh adds AV expertise with German partner acquisition
Vendor continues with its policy of buying expertise in a bid to enhance its AV and collaboration offering across Europe
-
August 13, 2020
13
Aug'20
Jackson marks anniversary at 8x8 with solid channel progress
8x8’s EMEA channel boss, Keith Jackson, has spent his first 12 months building a channel base to use as a platform for future growth
-
July 30, 2020
30
Jul'20
RingCentral sings praises of master agency model
Cloud comms player is the latest to voice support of an approach that is starting to gain more ground in the UK
-
July 29, 2020
29
Jul'20
Channel eyes opportunities around hybrid working
There is a fresh two-word contender to challenge digital transformation for dominance in every channel conversation
-
July 07, 2020
07
Jul'20
Nuvias ushers in XaaS division Konekt
Distributor Nuvias develops standalone unit focusing on cloud and anything-as-a-service options
-
July 02, 2020
02
Jul'20
Resellers overcoming resistance to agent model
Avaya has seen its channel partners change their position on the master agent model as the vendor has led more of them through the process
-
July 02, 2020
02
Jul'20
Channel key to driving Avaya’s UCaaS offering
Comms player cuts the ribbon on its unified comms-as-a-service product with the channel front and centre of its plans
-
June 29, 2020
29
Jun'20
Nuvias adds collaboration options with Zoom
Distributor Nuvia is given master agent status by video comms platform player Zoom as both look to grow the business via the channel
-
June 26, 2020
26
Jun'20
ISDN switch-off and 5G are clear opportunities for BT channel
Comms specialist has seen a response from customers to the lockdown, with many reaching out for higher-speed digital solutions
-
June 17, 2020
17
Jun'20
Westcon named ‘master agent’ for Avaya UCaaS offering
Westcon will help take Avaya’s first joint offering with RingCentral to the channel in Europe
-
June 08, 2020
08
Jun'20
Avaya readying channel for latest UCaaS offering
Comms player is working towards an end-of-month launch of its Cloud Office product, with current efforts focused on readying the channel for its release
-
April 30, 2020
30
Apr'20
Olive Communications steps up support for Teams
Comms specialist is making its suite of services available to firms looking for help in adding more flexibility to their existing infrastructure
-
April 02, 2020
02
Apr'20
Vonage EMEA channel boss on a growth mission
The recently appointed channel leader for EMEA at cloud communications specialist Vonage shares his plans for the rest of 2020
-
February 11, 2020
11
Feb'20
Avaya ‘all-in’ with growth plans
Avaya CEO outlines investment plans in cloud and says it “won’t be shaken easily”
-
February 10, 2020
10
Feb'20
Maintel boss confident of transforming the business
After a few months in the hot seat, Ioan MacRae believes channel player Maintel has the weapons in its armoury to drive future growth
-
February 06, 2020
06
Feb'20
Avaya kicks off partner recruitment for UCaaS launch
Avaya previews first unified communications-as-a-service product Cloud Office following partnership with RingCentral
-
January 22, 2020
22
Jan'20
Avaya appoints former channel boss to UK&I MD role
The comms specialist has turned to its former European channel chief to help continue its drive into the cloud
-
January 13, 2020
13
Jan'20
Ingram Micro Cloud and Cloud Distribution both enjoy strong 2019
Distributors Ingram Micro Cloud and Cloud Distribution share details on how they fared on the revenue front in 2019, with it proving to be a positive time for the big players
-
January 07, 2020
07
Jan'20
Wavenet snaps up Microsoft Teams player VIA
Deal has been struck in a move by Wavenet to increase the expertise it can offer around Teams
-
January 03, 2020
03
Jan'20
Enghouse Systems strengthens software side with Dialogic buy
The unified comms specialist will have more tools to offer partners after it seals a deal to pick up Dialogic
-
December 23, 2019
23
Dec'19
Motherhood is the necessity of invention, says Mellanox channel boss
Mellanox vice-president Yael Asseraf Shenhav talks about how her employer has enabled her to thrive in a male-dominated industry and sheds light on how we can all better manage our time
-
December 03, 2019
03
Dec'19
CounterPath preparing for UCC battle in SME space
The unified comms specialist is competing in a crowded SME market and the expectation is that customer segment will continue to be fought over
-
November 14, 2019
14
Nov'19
Customer experience driving collaboration investments
Improving customer experience is one of the main factors behind the decision by users to invest in unified comms and collaboration tools
-
November 13, 2019
13
Nov'19
Microsoft channel needs to be talking about Business Voice
A perfect storm of market conditions are making it the right time for partners to approach customers about their unified comms and collaboration plans
-
October 04, 2019
04
Oct'19
Counterpath ramping up channel efforts to get UCC to SME base
Unified comms player has identified the channel as the best route to a small business customer base that is currently missing out on the benefits of UCC
-
October 03, 2019
03
Oct'19
Telstra looking for channel growth after turning purple
The recent launch of Telstra Purple will give the comms specialist the opportunity to provide the channel with more support
-
September 20, 2019
20
Sep'19
Lifesize outlines channel commitment
Lifesize talks channel investment after breaking through the $100 million mark in bookings
-
September 12, 2019
12
Sep'19
LogMeIn looking for channel to support UCC suite
Firm is looking to get partners behind its latest product releases as it increases the focus its on comms and collaboration suite
-
September 03, 2019
03
Sep'19
Olive Communications talks of growth after solid fiscal year
Comms specialist has seen its cloud and managed services business improve over the last fiscal year
-
August 09, 2019
09
Aug'19
Olive CTO talks 5G and the importance of providing a good customer experience
Recently appointed CTO is looking to help the mobile and cloud player build on its legacy and support more global customers
-
July 03, 2019
03
Jul'19
Connect Managed Services and G3 Comms merge
Customer Experience and Unified Comms players bought together to form a £55m revenue business
-
June 13, 2019
13
Jun'19
Modular channel approach working at Avaya
The unified comms specialist has seen the channel engage with its blocks approach with many getting behind numerous specialisations