News

Unified Communications (UC) Services

• February 08, 2022 08 Feb'22

  Midwich picks up Nimans

  Acquisition will boost firm’s unified comms position as well as bringing in more security and networking expertise

• February 03, 2022 03 Feb'22

  Nuvias UC: Unified comms spending shows no sign of slowing down

  The increase in spending on unified communications that happened over the pandemic is set to continue over the next year, according to research from Nuvias

• January 11, 2022 11 Jan'22

  Midwich, Nuvias and Pax8 drive early consolidation efforts

  The year is still a matter of days old and already distributors and cloud specialists have opted to add more products and geographical coverage

• November 08, 2021 08 Nov'21

  Fuze builds on user demand for collaboration

  Vendor is keen to build out its UK channel as it looks to tap into strong enterprise demand for collaboration tools

• September 07, 2021 07 Sep'21

  Users say utilising technology is a major challenge

  Research from Daisy Corporate Services lifts the lid on the concerns customers have around using and exploiting technology in the next 12 months

• August 06, 2021 06 Aug'21

  TelcoSwitch bolsters Scottish position with SureVoIP buy

  Unified comms specialist TelcoSwitch strikes third deal of the year as it continues to expand portfolio and add expertise

• July 15, 2021 15 Jul'21

  Unified comms growth slowing but still well above pre-pandemic levels

  Research from Context paints a picture of a market that has seen serious increases in demand over the course of the coronavirus pandemic

• June 30, 2021 30 Jun'21

  Channel warned comms contracts not flexible enough

  Comms player highlights a negative reaction from some customers to mutli-year contracts

• June 25, 2021 25 Jun'21

  Nasstar swoops for KCOM national ICT services business

  KCOM Deal will make Nasstar one of the largest managed services players in the UK, and will add more AWS and Azure expertise

• June 22, 2021 22 Jun'21

  Channel will deliver Alcatel-Lucent Enterprise and RingCentral UCaaS

  Alcatel-Lucent Enterprise looks to take the fruits of its strategic partnership with RingCentral out to market with partners

• June 09, 2021 09 Jun'21

  Dell reaching out to comms channel to get to the edge

  Vendor Dell cuts the ribbon on open ecosystem that is designed to attract comms service providers as it eyes the edge and 5G opportunities

• May 27, 2021 27 May'21

  Vonage channel boss talks UK channel growth

  Cloud comms player has set its sights on growing its market share here and has backed that up with more support for the channel

• May 25, 2021 25 May'21

  Datatec reveals impact of coronavirus on business strategy

  Westcon and Logicalis owner has seen a ‘structural shift’ as the result of the changes accelerated by the coronavirus pandemic

• May 20, 2021 20 May'21

  Westcon extends master agent relationship with Avaya

  Distributor given the opportunity to add more of the comms vendor’s portfolio to the offering it can take out across Europe

• May 18, 2021 18 May'21

  Unified communications market up significantly so far in 2021

  Sales across Europe through distribution are up significantly year on year as demand keeps rising

• May 14, 2021 14 May'21

  Significant number of SMEs unaware of looming ISDN switch-off

  The 2025 ISDN switch-off is moving closer and as local exchanges are marked out for transition, Spitfire Network Services has exposed high levels of ignorance about the changes

• May 06, 2021 06 May'21

  Genesys enhances channel support with Ascend programme

  Comms player is putting experience as a service at the heart of its global partner efforts

• April 30, 2021 30 Apr'21

  TelcoSwitch passes 100,000-user milestone

  Unified comms specialist adds a fresh milestone in a year that has already included a couple of acquisitions

• April 29, 2021 29 Apr'21

  BT Wholesale and Mitel roll out fresh partner programmes

  Comms players look to crank up support for partners with formal offerings that emphasise competencies and customer experience

• April 07, 2021 07 Apr'21

  TelcoSwitch makes second acquisition of 2021 with PBX Hosting

  Having indicated back in January that it would be expanding through acquisition, the UCaaS specialist has been true to its word, with a second deal in the space of just a few months

• March 29, 2021 29 Mar'21

  Cisco: Technology will play a role in hybrid working world

  Firm shares research revealing the good and bad of working from home and what customers need to do to keep their staff happy in the future

• March 24, 2021 24 Mar'21

  BSL strategy accelerated by August

  Private equity has given the business a chance to seal its first acquisition and look at taking more market share in an evolving market

• March 17, 2021 17 Mar'21

  BSL and Sabio adding customer experience depth

  Both BSL and Sabio make acquisitions to add more depth to the support they can give to users looking to improve customer experience

• February 23, 2021 23 Feb'21

  Content+Cloud snaps up Sipcom

  Deal will bulk out the firm’s Microsoft proposition as well as giving it a foothold in the US for the first time

• February 17, 2021 17 Feb'21

  Partners join Avaya on its SaaS journey

  Comms player has seen its channel embrace the opportunities that have emerged from a shift towards the cloud

• February 16, 2021 16 Feb'21

  Virgin Media Business adds to picture of post-Covid boom

  Comms player adds its own research into the debate about the prospects for the channel as the economy starts to recover after the pandemic

• February 11, 2021 11 Feb'21

  Onecom picks up Olive Communications

  Combination of two of Vodafone’s largest partners, Onecom and Olive, will create a communications powerhouse

• January 27, 2021 27 Jan'21

  BT and Cisco lift lid on digital transformation acceleration

  Research from BT and Cisco indicates just how much the pandemic has pushed along the digital agenda and how the channel is reacting

• January 26, 2021 26 Jan'21

  TelcoSwitch and Charterhouse expanding through acquisition

  Both firms have already been in the headlines this month thanks to funding rounds and acquisitions

• January 25, 2021 25 Jan'21

  Maintel, Six Degrees and Apalo extending managed service options

  As-a-service offerings are growing in importance as customers look for greater flexibility

• January 20, 2021 20 Jan'21

  Midwich weathers Covid-19 storm

  Distributor issues end-of-year trading update indicating that its second half was strong and its pipeline is looking healthy going forward

• January 12, 2021 12 Jan'21

  August Equity backs fourth MSP

  Firm continues its strategy to invest in managed service players it believes can become significant in the market

• January 07, 2021 07 Jan'21

  Sapphire, Charterhouse and Pax8 strike deals

  Appetite for acquisitions across the channel shows no sign of abating, with a few deals struck already this week

• January 07, 2021 07 Jan'21

  DWS demerges from Daisy with Inflexion investment

  Channel comms player starts a fresh chapter with private equity player taking a significant minority stake in the business

• January 05, 2021 05 Jan'21

  TelcoSwitch plans to use funding to boost channel

  Unified communications specialist TelcoSwitch gains access to a few million pounds in a funding round that should provide more support for its partners

• November 23, 2020 23 Nov'20

  BT Wholesale and IDNet move to beat PSTN switch-off

  Comms player reminds channel partners of the need to talk about IP solutions ahead of changes coming in just a few years

• November 09, 2020 09 Nov'20

  Softcat: Coronavirus impacting customer tech priorities

  Firm’s research shines a light on where enterprise users are looking to shore up their IT capabilities

• October 06, 2020 06 Oct'20

  Sabio adds more CX muscle with Anana

  Customer experience specialist Sabio makes its fourth acquisition this year as it continues to back its ambition to become a major European player in the CX market

• October 05, 2020 05 Oct'20

  Virgin Media Wholesale shows commitment to the channel

  The decision by Virgin to establish its wholesale business shows positive signs of its belief that it can grow with partners

• October 02, 2020 02 Oct'20

  Pandemic sparks revenue climbs in unified comms and collaboration

  IDC has shared its views of what happened in the market in the second quarter, with the shift to home working having a clear impact on demand

• September 15, 2020 15 Sep'20

  Maintel progresses with cloud and managed services transformation

  Channel player releases H1 numbers that show impact of Covid-19 but also reveal progress made in changing revenue sources

• September 08, 2020 08 Sep'20

  Avaya extends channel coverage with Telarus

  Comms player builds on existing relationship with North American master agent to work with the channel player to reach resellers in the UK

• September 03, 2020 03 Sep'20

  Ricoh adds AV expertise with German partner acquisition

  Vendor continues with its policy of buying expertise in a bid to enhance its AV and collaboration offering across Europe

• August 13, 2020 13 Aug'20

  Jackson marks anniversary at 8x8 with solid channel progress

  8x8’s EMEA channel boss, Keith Jackson, has spent his first 12 months building a channel base to use as a platform for future growth

• July 30, 2020 30 Jul'20

  RingCentral sings praises of master agency model

  Cloud comms player is the latest to voice support of an approach that is starting to gain more ground in the UK

• July 29, 2020 29 Jul'20

  Channel eyes opportunities around hybrid working

  There is a fresh two-word contender to challenge digital transformation for dominance in every channel conversation

• July 07, 2020 07 Jul'20

  Nuvias ushers in XaaS division Konekt

  Distributor Nuvias develops standalone unit focusing on cloud and anything-as-a-service options

• July 02, 2020 02 Jul'20

  Resellers overcoming resistance to agent model

  Avaya has seen its channel partners change their position on the master agent model as the vendor has led more of them through the process

• July 02, 2020 02 Jul'20

  Channel key to driving Avaya’s UCaaS offering

  Comms player cuts the ribbon on its unified comms-as-a-service product with the channel front and centre of its plans

• June 29, 2020 29 Jun'20

  Nuvias adds collaboration options with Zoom

  Distributor Nuvia is given master agent status by video comms platform player Zoom as both look to grow the business via the channel