Channel Business Management

  • March 13, 2012 13 Mar'12

    Services and European performance boost Computacenter

    Computacenter expects the continuing demand for services as customers look to get the most out of their technology investments is a trend that will continue to bolster its bottom line.

  • March 12, 2012 12 Mar'12

    Nominations open for MicroScope ACEs

    MicroScope has opened the nominations for the Awards for Channel Excellence, which offer categories for resellers, distributors and vendors. Now in their fifth year, the ACEs have become established as awards that are worth boasting about if you are...

  • March 09, 2012 09 Mar'12

    Government caps contracts to aid SME suppliers

    The government has taken further steps to ensure that it becomes easier for small firms to sell into the public sector.

  • March 07, 2012 07 Mar'12

    Credit card fraud drops as industry fights back

    Credit card fraud numbers have revealed a drop in that type of crime with resellers being praised for their vigilance in fighting criminals.

  • March 07, 2012 07 Mar'12

    SME credit dominates pre-Budget agenda

    The issue of SME credit is already starting to dominate the political agenda even before the Budget sets out the details of plans to help ease the flow of funds to smaller businesses.

  • March 06, 2012 06 Mar'12

    C2000 cuts ribbon on new digs

    Computer 2000 has bid farewell to its Basingstoke home of 18 years, moving a mile up the road to new facilities at Chine ham Park.

  • March 05, 2012 05 Mar'12

    SMEs walking away from seeking credit

    Fewer small businesses are bothering to apply for loans and overdrafts but those that do are often successful revealing a mixed picture in the SME credit landscape.

  • March 01, 2012 01 Mar'12

    Search for recurring revenues driving managed services

    Managed service providers (MSPs) continue to grow their revenues and are moving into delivering cloud based support for customers according to the latest survey of the state of the channel.

  • February 29, 2012 29 Feb'12

    Rogue reseller employees in £123k procurement fraud

    Rogue employees of resellers Bytes Software and Nettitude have been collared for collusion in a £123,000 conspiracy to defraud Lincolnshire-based grocery co-operative Nisa Today.

  • February 29, 2012 29 Feb'12

    Syscap appoints Asset Works to track public sector IT

    Syscap is aiming to prod education and public sector clients sitting on out-of-date technology into investing in kit through a partnership with the Asset Works.

  • February 29, 2012 29 Feb'12

    Tech Data hit by strong dollar and weak global economy

    Tech Data has blamed the performance of the dollar against foreign currencies as one of the contributing reasons for a lower year-on-year performance in its fourth fiscal quarter.

  • February 28, 2012 28 Feb'12

    Education seen as key to opening up managed services

    Resellers pitching managed services still have to educate customers to get past hurdles being thrown up around cost.

  • February 27, 2012 27 Feb'12

    IT firms holding up as enterprise insolvency rates rise

    The number of IT firms falling into insolvency has remained stable at the start of this year compared with how things ended in 2011. The latest monthly figures from Experian show that 35 IT firms hit the wall last month, a 0.04% increase on the same...

  • February 23, 2012 23 Feb'12

    Managed services an alternative to struggling hardware sales

    Those resellers sticking with hardware and minimal services face serious problems going forward as margins tighten and competition becomes more fierce. The call to make the move into managed services, with the recurring revenues it offers, was made...

  • February 22, 2012 22 Feb'12

    CBI unveils Budget wishlist with call for tax reforms

    With the Budget looking on the horizon business groups have started to make their wishes known to the Chancellor as they look to try and get measures included that will support SME growth.

  • February 22, 2012 22 Feb'12

    Low returns to C2000 in public sector role

    After a five-year stint at rival distie Ingram Micro, Cathi Low is heading back to Computer 2000 to take up the role of director of public sector, as Tech Data's UK arm preps a major expansion drive into the education, healthcare and government ...

  • February 21, 2012 21 Feb'12

    Northamber reports half year loss as MD Matthews retires

    Northamber has given an indication of how difficult trading has been in distribution revealing that improvements it reported late last year have stalled as the economy weakens.

  • February 21, 2012 21 Feb'12

    Business optimism rises but investment continues to lag

    Business owners are feeling more optimistic about the prospects for profits and growth this year, although the shadow of a double dip recession is still hovering.

  • February 15, 2012 15 Feb'12

    Tech M&A activity dips in volume and value

    The year started fairly quietly from the mergers and acquisitions perspective with the absence of any large deals. The latest survey of the M&A market from Regent showed that the there was a 20% drop in the number of deals in January compared to ...

  • February 13, 2012 13 Feb'12

    Banks fail to deliver promised credit

    The high street banks have failed to deliver the level of credit to SMEs that the pledged as part of Project Merlin. The banks were meant to hand out loans totalling £76bn last year but figures from the British Banking Association revealed ...

  • February 09, 2012 09 Feb'12

    Monié sets out Ingram Micro strategy

    Incoming Ingram Micro CEO Alain Moni has pledged to improve productivity within the business, grow its higher margin specialty business and invest heavily in its cloud proposition.

  • February 06, 2012 06 Feb'12

    SMEs in the firing line as banks cut lending

    Credit for SMEs is set to become an even bigger headache as the volume of lending from the major banks drops. A warning sounded by Ernst & Young groups SMEs along with those individuals with credit problems as likely to be the hardest hit as loan ...

  • February 06, 2012 06 Feb'12

    CompTIA calls on channel to tackle IT misconceptions

    Industry trade association CompTIA claims to have uncovered a damning lack of career information for those interested in pursuing a job in IT, with misconceptions and half-truths about the sector a bounding.

  • February 03, 2012 03 Feb'12

    Resellers making services migration from tough hardware market

    Some resellers are continuing to sell hardware and make a business from it but increasingly the price pressure and slow demand from customers are forcing them to look for alternative sources of income.

  • January 31, 2012 31 Jan'12

    Big data and mobile highlighting skills shortages

    The skills shortage is being felt acutely by those employers looking for IT staff in large firms and across London and the South as big data, mobile solutions and the need to meet regulations stretch existing resources.

  • January 31, 2012 31 Jan'12

    Phoenix cutting 300 jobs as costs hamper business

    Following a period of trading roughly in-line with the board's expectations, system integrator Phoenix IT Group has put a figure to the number of jobs it expects to cut as part of an ongoing restructuring programme, saying that over 300 back-office ...

  • January 27, 2012 27 Jan'12

    Government called to think again about protecting creditors

    The government's decision to abandon plans to make pre-pack administrations harder to enter into have been criticised for failing to protect creditors and vulnerable suppliers.

  • January 27, 2012 27 Jan'12

    Avnet Q2 brings greater profit returns for distributor

    Despite booking a very slight year-on-year dip in sales to $6.69bn (£4.27bn), Avnet CEO Rick Hamada was in bullish mood as he looked back on his first six months in charge, a period that saw improving profitability at its VAD division Avnet TS.

  • January 27, 2012 27 Jan'12

    M&A and public sector on agenda as Trustmarque aims higher

    Infrastructure and software VAR Trustmarque has revealed it may look to make larger acquisitions, potentially of similar sized businesses to itself, as it aims to build on the most successful 12 months in its 24 year history.

  • January 27, 2012 27 Jan'12

    Demand for IT jobs set to grow

    The demand for IT jobs is not expected to slow down this year as the demand for skilled staff continues to be a priority for recruiters looking to fill gaps in headcount.

  • January 24, 2012 24 Jan'12

    Insolvencies remain stable despite challenging economy

    The IT population remained fairly intact during the tough times of last year with the number of insolvencies holding firm compared to the levels of 2010.

  • January 24, 2012 24 Jan'12

    Dunn takes HP role at Azlan

    Azlan continues to shuffle its management pack promoting Nigel Dunn to run its HP business unit covering the vendors servers, networking and storage product lines.

  • January 23, 2012 23 Jan'12

    Project Merlin fails to deliver credit to SMEs

    SMEs continue to struggle to get their hands on credit through the scheme that was set up last year with the aim of improving the flow of funds to small businesses.

  • January 20, 2012 20 Jan'12

    Ingram CEO Spierkel calls it a day, shows channel the Monie

    Ingram Micro CEO Greg Spierkel has announced his retirement from the role, with the reins of power to be passed to current COO Alan Monie. Spierkel has been with the broad liner since 1997, and ran APAC and EMEA for a spell before becoming corporate...

  • January 16, 2012 16 Jan'12

    Riverbed open to talks with Expand channel

    Following its acquisition of the defunct Expand Networks's IP last week, Riverbed has said it will be putting in place options for partners and is open to discussions with resellers over their future business.

  • January 16, 2012 16 Jan'12

    Tech M&A activity bounces back after poor start to Q4

    The tech mergers and acquisition market across Europe stabilised last month bouncing back after a drop in deals over the autumn.

  • January 13, 2012 13 Jan'12

    Economy on the brink as output drops and confidence slumps

    The UK economy is on the brink of another recession with both manufacturing and services suffering falls in output and business confidence slumping.

  • January 12, 2012 12 Jan'12

    UK decline offset by European growth at Computacenter

    Computacenter has revealed the UK market continues to be sluggish with revenue declining over the course of its fiscal year by 13%.

  • January 11, 2012 11 Jan'12

    Teaching of computer skills to be revised with industry input

    The computer industry is going to have an input into shaping the technology skills that school children pick up in the future as the current teaching programme of ICT gets scrapped.

  • January 10, 2012 10 Jan'12

    Computer skills climbing on government agenda

    The government minister for culture, communications and the creative industry has revealed that learning computer skills is something that the public needs to improve on if they are to exploit changes in the digital world.

  • January 03, 2012 03 Jan'12

    SME support over credit and red tape still on 2012 agenda

    The Forum of Private Business (FPB) has called for more support for entrepreneurs and a cutting of red tape in its New Year's message.

  • January 03, 2012 03 Jan'12

    Customers fear Eurozone crisis sparked recession

    The New Year has started with the less than cheery forecasts from financial directors with half expecting a recession to kick in as the Euro crisis hits the UK economy.

  • December 16, 2011 16 Dec'11

    Steria keeping eye on wage bill as staff walk out

    Steria has set out its position over a pay dispute with staff revealing that it cannot add to its wages bill in the current economic climate.

  • December 14, 2011 14 Dec'11

    Lack of skilled staff holding back SME growth

    The lack of skills have again been highlighted as a problem holding back growth in the economy.

  • December 12, 2011 12 Dec'11

    Contingency plans must be in place if Eurozone crisis deepens

    The Eurozone crisis is something that CIOs must be preparing to deal with now according to one of the major analyst houses which has raised staff morale and supply chain risks as some of the problems that could emerge.

  • December 08, 2011 08 Dec'11

    Civica signs SAM pact with FAST Ltd

    Software asset management (SAM) and IT compliance specialist FAST Ltd has teamed up with IT services house Civica to offer FAST's customers access to additional expertise around licensing and ICT planning.

  • December 07, 2011 07 Dec'11

    Eurozone crisis leads to dip in tech M&A activity

    The number of European technology mergers and acquisitions tumbled month on month in November as the worries over the state of the Eurozone influenced buyers.

  • December 06, 2011 06 Dec'11

    Watt benefits from senior reshuffle at Avnet

    Graeme Watt has been promoted in a senior reshuffle at Avnet which sees the channel veteran extend his role at the distributor beyond its Technology Solutions operation.

  • December 02, 2011 02 Dec'11

    Azlan bolsters services support

    Azlan is looking to ramp up the services support it offers resellers as one of the main planks of its recent reorganisation which has been rolled out over the past few weeks.

  • December 02, 2011 02 Dec'11

    Goom confirmed as UK managing director at Dimension Data

    Dimension Data has shuffled its senior management team unveiling a fresh face in the managing director chair as well as the solutions and sales director positions.

  • November 30, 2011 30 Nov'11

    Insolvencies rise as economy remains fragile

    The level of insolvencies across the economy, and in the IT sector, rose last month slightly as the tough conditions continued to have an impact on firms.

  • November 30, 2011 30 Nov'11

    Business groups call for greater investment in skills

    There has been a call for more focus on developing skills, particularly at the SME end of the market, following the Autumn Statement.

  • November 29, 2011 29 Nov'11

    Osborne confirms £40bn SME credit fund

    The Chancellor George Osborne has confirmed the establishment of a £40bn credit easing scheme to underwrite bank loans to small firms as one of the main actions announced in the Autumn Statement.

  • November 28, 2011 28 Nov'11

    Government credit easing fund could reach £40bn

    With just a day to go before the Chancellor stands up and delivers the Autumn Statement it's already becoming clear that there should be billions of more pounds worth of credit for SMEs on offer.

  • November 25, 2011 25 Nov'11

    Osborne under pressure to deliver in Autumn Statement

    With just a few days to go before the Chancellor stands up and delivers the Autumn Statement the pressure is on for him to deliver some indications he will help with confidence and growth.

  • November 24, 2011 24 Nov'11

    Micro-P looks to unlock reseller orders with finance package

    Micro-P has unveiled a financing package for resellers in a bid to unblock the orders that would come through if credit was more readily available.

  • November 18, 2011 18 Nov'11

    Lawyers and recruiters fuel Q3 IT spending

    Resellers have been advised to target their firepower on the business services sector as spending in that vertical is performing well.

  • November 18, 2011 18 Nov'11

    Northamber keeps eye on costs as gross margins drop

    Northamber has given a clear insight into life for a distributor in the current economic climate with overstocking and falls in average selling prices making life difficult.

  • November 15, 2011 15 Nov'11

    Smartphone challenge a managed services opportunity

    Resellers offering managed services are going to have to ensure they can cope with supporting a diverse number of mobile devices for the long-term.

  • November 14, 2011 14 Nov'11

    Small business lending drops

    The level of credit that banks are providing to SMEs has declined despite the best efforts of the government to force them to increase the flow of cash to smaller firms.

  • November 11, 2011 11 Nov'11

    European tech M&A spending stable

    Things remain stable on the technology mergers and acquisitions front across Europe although there were only a couple of $1bn plus deals in the last month.

  • November 10, 2011 10 Nov'11

    Managed service players looking to cloud future

    Resellers that have already established a strong business in the managed services market are preparing themselves for further change to their business models as the cloud becomes more widely adopted.

  • November 10, 2011 10 Nov'11

    Channel can help reduce managed services fears

    The channel has a major role to play helping users overcome fears that are holding them back from making the move to adopt managed services.

  • November 07, 2011 07 Nov'11

    FAST opens up SAM, compliance training programme

    Software Asset Management (SAM) and compliance specialist FAST Ltd has opened up a number of its courses to non-customers in an attempt to boost awareness of SAM standards and best practice frameworks across the public and private sectors.

  • November 07, 2011 07 Nov'11

    Stonesoft lifts lid on managed services programme

    Stonesoft has launched a managed security service provider (MSSP) programme for resellers targeting the SME market and those customers that are looking to outsource their data protection responsibilities.

  • November 03, 2011 03 Nov'11

    C2000 hands former LG Electronics mobile boss Brightstar role

    Computer 2000 has appointed the former head of LG Electronics UK mobile division to run the Brightstar Europe operation.

  • October 31, 2011 31 Oct'11

    Bank profits grow but calls for SME lending continue

    The banks are being urged to do more to lend to small businesses with signs that where possible the finance sector is giving finance to those larger firms it deems to be safer bets.

  • October 28, 2011 28 Oct'11

    Ingram Micro sales helped by favourable currency rates

    Favourable currency rates have helped Ingram Micro to report a 7% increase in Q3 EMEA sales, despite the adverse effect of economic conditions on consumer demand in many European countries. Softer demand in Europe contributed to a decline in EMEA ...

  • October 27, 2011 27 Oct'11

    Business collaboration could drive sustainable living

    Businesses could wield a powerful influence over how people in the UK modify their behaviour towards more sustainable behaviour, especially if they collaborate to develop a set of ideas.

  • October 26, 2011 26 Oct'11

    Office page print volumes fall for the first time

    Office-based staff have reduced the number of pages they printed for the first time ever in 2011 - but the proportion of pages wasted has remained high at 62%.

  • October 26, 2011 26 Oct'11

    Value added distribution is key, says Citrix

    Citrix has stressed the importance of maintaining a value added distribution channel in the face of increasing pressure from larger distributor rivals. EMEA vice president of channel strategy Carsten Thomsen said it was one of Citrix's priorities to...

  • October 26, 2011 26 Oct'11

    Big rise in costs dents Amazon Q3 results

    Investment in the Kindle Fire and further expansion has dented Amazon's third quarter profits which declined 73% to $63m on an increase in the company's costs of almost 50%.

  • October 25, 2011 25 Oct'11

    Cost still an issue for desktop virtualisation customers

    The cost of additional infrastructure, licensing issues and complexity of virtualisation technologies are top of the list when it comes to customer concerns about desktop virtualisation.

  • October 23, 2011 23 Oct'11

    IT firms see fewer failures in September, says Experian

    IT firms saw a slight fall in the rate of insolvencies during September, bucking current trends, according to financial services firm Experian. Experian counted 53 IT companies through the pearly gates last month, representing 0.05% of the ...

  • October 20, 2011 20 Oct'11

    Kyocera Mita hopes to spark spending with finance package

    Kyocera Mita has launched a finance programme to give resellers more of a chance getting customers to splash out on hardware and document management solutions.

  • October 20, 2011 20 Oct'11

    Banks still not doing enough for SMEs

    The banks have long been criticised by resellers, customers and politicians alike for failing to provide enough credit and support for cash-strapped firms and the situation shows little sign of improving.

  • October 20, 2011 20 Oct'11

    Wozniak urges industry to innovate

    Steve Wozniak, the founder of Apple, has been sharing his experience in the industry with attendees at IP Expo urging the IT community to continue innovation.

  • October 18, 2011 18 Oct'11

    Weak European economy hits Ingram Micro

    European economic problems and weak trading in Australia prompted a cut in earnings from Ingram Micro despite the distributor raising its sales projections.

  • October 18, 2011 18 Oct'11

    Resellers encouraged to extend brand through LinkedIn

    Resellers should encourage their best and brightest to shine on social media platforms rather than try to stem the adoption of tools like LinkedIn if they want to get the most out of online networking tools.

  • October 17, 2011 17 Oct'11

    Lanway bolsters managed services business

    Public sector cuts have prompted a change of direction at AV education specialist Lanway over the last year and a half with the reseller moving into the managed services arena and now making a major appointment to beef up that side of its business.

  • October 14, 2011 14 Oct'11

    Channel has role to play plugging skills gap

    The IT skills gap will only get wider unless more action is taken by both businesses and schools to get more young people to study ICT.

  • October 14, 2011 14 Oct'11

    UK performance takes shine off Computacenter first half

    The UK continues to drag down the performance of Computacenter with a poor performance in the professional services business a blot on the channel player's half year numbers.

  • October 12, 2011 12 Oct'11

    Small firms warned to keep up guard against CNP fraud

    Small businesses have been warned to keep up their defences against fraudsters despite the level of cardholder not present (CNP) fraud dropping to the lowest level for 11 years.

  • October 10, 2011 10 Oct'11

    New Hammer services business goes beyond storage

    Specialist storage distie Hammer has spun out its in-house services business into a new company to be called Malleus Ltd. Speaking to MicroScope, former Hammer solutions manager Paul Hickingbotham, who has moved across to the new firm as technical ...

  • October 05, 2011 05 Oct'11

    Cardholder not present fraud drops as criminals turn to other scams

    The tide is turning in the fight against cardholder not present fraud, which has cost the channel millions over the last few years, with the amount of money lost as a result of that kind of fraud dropping for the first half of this year.

  • October 04, 2011 04 Oct'11

    Fujitsu staff call off strike as talks spark breakthrough

    Unite workers at Fujitsu have suspended strike action after a breakthrough in last minute discussions with the services giant.

  • October 03, 2011 03 Oct'11

    Fujitsu strikers to take protest to Conservative party conference

    Striking Fujitsu workers will protest at the Conservative Party conference in Manchester tomorrow as they try to highlight the ongoing struggle between the Union and the services specialist.

  • October 03, 2011 03 Oct'11

    Osborne sets out plan to ease business credit

    The challenge of helping businesses get access to credit continues to stir political debate with the Chancellor George Osborne using his speech at the Conservative Party conference to outline more measures to help cash-strapped firms.

  • September 30, 2011 30 Sep'11

    IT insolvencies rise as financial strength weakens

    The number of IT firms hitting the wall has risen slightly despite things improving in other areas of the economy with large enterprises holding firm in the face of ongoing uncertainty.

  • September 29, 2011 29 Sep'11

    Westcoast looks to spread apprentice sign-ups through channel

    Westcoast is encouraging resellers to take an apprentice to help Britain improve its skills base and to grow the business through the current difficult trading conditions.

  • September 28, 2011 28 Sep'11

    Milband's anti-predator business strategy given thumbs down

    The Labour Party leader's attempt to set out a strategy criticising predatory businesses has been given the thumbs down by some in the business and tech world. Yesterday in his speech to the Labour Party conference in Liverpool, Ed Miliband attacked...

  • September 26, 2011 26 Sep'11

    Gartner recommends use of low-cost services

    Customers are being advised by Gartner to look at using low cost automated managed services as a way of reducing the strain with users being urged to look at no-frills options.

  • September 26, 2011 26 Sep'11

    IT investment critical to future European competitiveness

    European countries risk falling behind emerging economic rivals by 2020 unless businesses begin to match US levels of ICT investment, according to a new study from comms provider AT&T and research outfit Oxford Economics.

  • September 21, 2011 21 Sep'11

    Managed services can deliver higher reseller valuations

    Resellers have been encouraged to consider the positive impact on their value being involved with services can have raising the potential to be gained when the 'for sale' signs go up.

  • September 19, 2011 19 Sep'11

    SMEs still struggling to get banking credit

    Business Secretary Vince Cable might have taken to the stage at the Liberal Democrat conference today detailing plans to put more pressure on banks to lend to SMEs but the vast majority still feel left out in the cold over loans.

  • September 19, 2011 19 Sep'11

    Avnet hires former Computacenter man to grow overseas

    Avnet has hired former Computacenter and Bell Microproducts man Henry Godwin to help grow its operations in the Middle East and Africa. Godwin will be reporting into another former Bell old boy Graeme Watt and is charged with driving growth in what ...

  • September 19, 2011 19 Sep'11

    Ingram takes wraps off Channel Transformation Alliance

    Ingram Micro has taken the wraps off an alliance that is tasked with promoting and furthering the spread of cloud computing and managed services in the channel.

  • September 16, 2011 16 Sep'11

    Fujitsu staff to stage 24 hour walk out

    Fujistu staff in Crewe and Manchester are staging a 24 walk out on Monday in a strike over victimisation of Union representatives.

  • September 15, 2011 15 Sep'11

    UK IT consultants in demand from US firms

    US firms are hiring UK IT consultants in the digital sector with an 275% increase in the number of American firms hiring Brits over the last year. The figures, from PeoplePerHour, showed IT and web programming as well as web design were the skills ...

  • September 15, 2011 15 Sep'11

    Consumerisation sparks managed services opportunity

    The influx of mobile devices into the corporate network environment is creating a significant requirement for more reseller delivered managed services to help users cope.