Channel Business Management

  • May 26, 2009 26 May'09

    Tapping into the revenue stream of hosted security services

    While many sectors in the UK suffer in the grip of recession, the reverse is true of the 'dark economy'. Last year 23 million cybercrime attacks were detected, and in 2009 the onslaught shows no sign of abating.

  • May 22, 2009 22 May'09

    Consultancy skills can clinch a sale

    Resellers offering a complete service will be better placed to win sales in recession and beyond in today's economic climate, most companies will tell you that customers are hesitant to commit themselves. This natural reaction inevitably manifests ...

  • May 19, 2009 19 May'09

    Reseller opportunities in virtualisation

    It seems as though you cannot go to an industry conference or open up a trade publication these days without hearing the V-word - virtualisation.

  • May 15, 2009 15 May'09

    Cost of credit continues to rise

    The cost of credit has risen across Europe as a result of the downturn adding to the pressure on cash strapped channel firms looking for finance. There have been numerous calls for the banks not only to increase their lending but also to do so at ...

  • May 12, 2009 12 May'09

    Worst of recession might be over for the UK

    Despite the cold water that several commentators are trying to pour over the hopes that the economy is reaching the bottom the evidence of a leveling out continues to stack up with the OECD the latest to make positive noises.

  • May 12, 2009 12 May'09

    Insight Enterprises swallows $61.2m restatement charges

    Insight Enterprises is facing charges of $61.2m after restating results from the past 12 years following the conclusion of an internal review of aged trade credits that were found to include errors.

  • May 05, 2009 05 May'09

    Channel marketeers urged to speak CFO's language

    There appears to be a gap between the metrics marketing departments are measuring their success against compared to the expectations of CFOs. As a result many companies are not launching integrated campaigns and are creating the potential for ...

  • April 30, 2009 30 Apr'09

    Northamber hints at strategy shake-up

    Northamber is unhappy with declining support levels available from some of its vendors and has affirmed that it will put "a higher level of focus" on "supportive partners", paving the way for an imminent shake-up.

  • April 27, 2009 27 Apr'09

    Tories to scrutinise IT spending as part of thrift economy

    Tory leader David Cameron has put IT savings at the heart of his attempts, if elected, to reduce government debt levels as part of his focus on "thrift". Some of the obvious targets for clawing back money are around the NHS IT systems and...

  • April 24, 2009 24 Apr'09

    Insolvency Service to publish pre-pack figures

    The government is planning to publish annual reports on the extent of the use of pre-pack administrations to try and monitor the number of companies resorting to using the measure.

  • April 23, 2009 23 Apr'09

    Credit insurance scheme not necessarily magic bullet

    The channel has been warned that the government credit insurance top-up scheme is not necessarily going to be an answer for everyone.

  • April 20, 2009 20 Apr'09

    Darling aims to save £15bn in Budget

    The chancellor Alistair Darling is expected to announce savings of £15bn as a result of improved efficiencies in government departments in the Budget later this week, chiming in with calls already raised in the channel for the government to ...

  • April 20, 2009 20 Apr'09

    Worst of recession over, says CBI

    The UK economy hit rock bottom during the first month of 2009 as the recession deepened beyond all expectations but according to the Confederation of British Industry (CBI) the worst of the quarterly falls “is now behind us”.

  • April 20, 2009 20 Apr'09

    Cisco adds third layer to channel finance scheme

    Cisco Capital is adding another weapon to its armoury with the launch of a 2% rebate scheme for deals valued at £50,000 to £500,000 that comprise over 50% Cisco kit.

  • April 16, 2009 16 Apr'09

    Capital drying up for tech companies

    The capital that greases the wheels of commerce in the channel has become harder to access and its absence is undermining the ability for some companies to operate.

  • April 09, 2009 09 Apr'09

    Time to wield SAM carrot

    The mechanism of carrot and stick is long-established and one that involves balance between risks and rewards. Some might argue the approach in the software compliance world has focused slightly too much on the stick.

  • April 08, 2009 08 Apr'09

    UK plc must prepare for flexible workers

    The idea of working from home in a comfortable study or sitting on the patio is very appealing when trapped in the office on a sunny spring morning, and thanks to new government legislation, from 6 April more than 10 million Brits have the legal ...

  • April 07, 2009 07 Apr'09

    Corporate credit availability shows signs of improving

    The availability of corporate credit appears to be easing slightly with financial directors reporting the first improvements for just under two years.

  • March 27, 2009 27 Mar'09

    Analysis: Channel homes in on changing needs

    As the recession bites there are several market areas and approaches that have the potential to benefit from the widespread customer desire to save money without compromising performance or efficiency.

  • March 27, 2009 27 Mar'09

    Chinese money could rescue handset market

    With the mobile handset market in freefall in recent months, Chinese telecommunications equipment and network solutions provider ZTE is offering to remedy the global economic slump.

  • March 27, 2009 27 Mar'09

    Get the facts on insolvency bargains

    One of the consequences of any recession is that an increasing number of companies get into trouble and end up going into liquidation. Whenever a company goes bust, its shareholders, creditors and employees can expect to bear the brunt.

  • March 23, 2009 23 Mar'09

    Licence whistleblowers wanted to hit corporate cost cutters

    The Federation Against Software Theft has launched a whistleblower campaign to try and encourage those people uncomfortable with the idea of being pressured by their bosses to use unlicensed software.

  • March 20, 2009 20 Mar'09

    Software industry puts SAM event on the calendar

    A one day conference has been put in the diary by the software industry to highlight the risks customers face of being unlicensed and the way that asset management can keep them on the right side of the law.

  • March 11, 2009 11 Mar'09

    CBI argues against further rises in business rates

    The CBI is leading calls for a freeze on business rates to help prevent companies being pushed under by higher levels of taxes and is fighting against plans to increase payments companies face even further.

  • March 11, 2009 11 Mar'09

    Handset recyclers call for tougher standards

    With an estimated 15 million mobile handsets being discarded and replaced in the UK every year, one mobile phone recycling specialist, Regenersis, has launched a charge for a set of industry standards to regulate this growing area.

  • March 10, 2009 10 Mar'09

    McAfee to fund Euro cybercrime training

    McAfee has announced details of a $110,000 investment in anti-cybercrime training in the form of two grants to be split between the US National District Attorneys Association and the Council of Europe.

  • March 10, 2009 10 Mar'09

    BSA urges Carter not to forget piracy in digital vision

    The Business Software Alliance has urged the government to consider the implications of software piracy as it pulls together its thoughts on the future of digital Britain.

  • March 10, 2009 10 Mar'09

    HP talks up need for upturn investment

    Hewlett-Packard has used a customer event promoting improvements in its product line as a call to users to invest in technology.

  • March 06, 2009 06 Mar'09

    Vendors wrestle for shrinking sales

    One of the growing features of the downturn is an increased determination by vendors to wrestle market share from their rivals. If the market is not growing, then the next step to keep the revenues coming in is to take share away from competitors.

  • March 04, 2009 04 Mar'09

    DSGi suffers further credit insurance cut by Euler Hermes

    Euler Hermes has given DSGi another vote of no confidence after informing suppliers that their lines will be halved again on 10 March, leading to fears that the underwriter is heading toward a complete removal of credit insurance on the troubled ...

  • March 04, 2009 04 Mar'09

    Insight Enterprises to cut US workforce by 8%

    Insight Enterprises is to reduce its US workforce by around 8% to account for the weakness in IT spending. In November, the reseller rationalised headcount across the Atlantic by 240 and also merged its North America executive and back office ...

  • March 02, 2009 02 Mar'09

    Computacenter services to take centre stage in 2009

    Computacenter believes this could be the first year in its history that services contributions at group level overtake products margin and the largest reseller in the land reckons its days of pure box shifting are behind it.

  • February 27, 2009 27 Feb'09

    Labour pushes Sir Alan Sugar as next London mayor

    Viglen owner and star of the BBC series The Apprentice Sir Alan Sugar is being hailed as the only man that can de-throne Boris Johnson as Mayor of London and prevent Ken Livingstone from running as Labour’s candidate.

  • February 25, 2009 25 Feb'09

    Kelway concludes acquisition of Panacea Services

    Kelway has finalised a deal this afternoon to acquire virtualisation and managed services specialist Panacea Services for an undisclosed sum, which the organisations claim will create a £140m technology business.

  • February 23, 2009 23 Feb'09

    Technical staff view 2009 as the year for upwards changes

    A large proportion of technical staff are planning to make this year the moment when they move to a better job. According to the IT Job Board nearly 90% of those surveyed are looking at making moves in the months ahead to find better career ...

  • February 20, 2009 20 Feb'09

    Planning to be back on track by 2012

    The year 2012 might not just be memorable because of the Olympics coming to the capital; by then the economy could be back in full swing.

  • February 16, 2009 16 Feb'09

    Mobile data demands to soar

    Mobile internet usage is set to soar dramatically in spite of the severe recession, according to new research carried out on behalf of voice, video and data services specialist Tellabs.

  • February 13, 2009 13 Feb'09

    Outsourcing group calls for calm in foreign workers row

    The National Outsourcing Association has called for calm in the current ongoing row about foreign jobs.

  • February 12, 2009 12 Feb'09

    A hard sell in tough times

    Reading the business section (and often the front page) of a newspaper has become something of a penance of late and, unlike the religious variety, which is reputed to be uplifting, it's a depressing penance. Perhaps the first tip should be to stop ...

  • February 12, 2009 12 Feb'09

    Putting a brave face on Britain’s economic freeze

    We have all grown accustomed over the last few months to gloomy economic conditions (isn't it depressing how every day seems to bring even worse news than the day before?) so it makes a change (pleasant or not) when the dominant theme becomes ...

  • February 06, 2009 06 Feb'09

    Overland cuts salaries as sales and profits dive

    Overland has highlighted slowing sales in the data storage sector, in particular to its larger OEM customers, as it sunk to a net loss of $5.2m (£3.5m) for its second quarter to the end of December.

  • February 05, 2009 05 Feb'09

    Cisco may face lay offs as profits plunge

    Cisco boss John Chambers has been forced to backtrack on previous vows to avoid redundancies, raising the spectre of mass lay offs after announcing the networking bellwether’s second quarter profits had dropped by 27%.

  • February 04, 2009 04 Feb'09

    WAN gear still top priority, says Riverbed

    A swathe of networking numbers out this week continued today when WAN optimisation outfit Riverbed weighed in with fourth quarter and full year numbers pointing to solid levels of demand for its kit in spite of the economic downturn.

  • February 04, 2009 04 Feb'09

    Writedown masks Alcatel-Lucent recovery

    Ben Verwaayen’s recovery strategy at Alcatel-Lucent has faltered after a €3.9bn impairment charge against the value of its assets knocked otherwise solid Q4 numbers for six.

  • February 03, 2009 03 Feb'09

    Cost of snow runs into billions

    The costs of the worst snowfalls for two decades is running into billions for small companies as workers stay at home and customers are kept away by the treacherous conditions.

  • January 30, 2009 30 Jan'09

    Downturn starts to impact network numbers

    Stock in Juniper Networks has slipped after the company reported preliminary financial results for its Q4'08, warning its sales growth has come in below previous estimates, amid mounting evidence that customer spend on networks is slowing in some ...

  • January 29, 2009 29 Jan'09

    Recession doesn’t faze UK tech firms

    British technology companies are more concerned with maintaining their sales rates, than the effects of the credit crunch, according to accountancy practice BDO Stoy Hayward.

  • January 29, 2009 29 Jan'09

    Mitel launches financing programme

    Mitel has formally launched a revamped version of its financing programme designed to allow its resellers to offer complete communications managed services to their customers at a significantly lower cost of ownership.

  • January 22, 2009 22 Jan'09

    Resellers encouraged to keep sight of green message

    One of the potential victims of the downturn is the green message. The idea of spending money to save the planet will not seal many deals in the current climate.

  • January 21, 2009 21 Jan'09

    Help during taxing times

    Is your business suffering a cash flow problem? Are you having problems borrowing in order to pay bills, including your taxes such as VAT and corporation tax? If so, HM Revenue & Customs (HMRC) may have a solution for you.

  • January 19, 2009 19 Jan'09

    Asset protection scheme latest government move to restore lending

    The government has launched its latest attempt to try and get the banks lending again to small businesses. By offering insurance that the banks can take out against potential bad debts the government in turn will make the lenders commit to legally ...

  • January 16, 2009 16 Jan'09

    Unified comms strong, but help needed with ROI story

    Unified communications (UC) outfits claim they are busier than ever during the recession, but some say that resellers and service providers are still not getting enough support when it comes to explaining why a UC solution might be a good investment.

  • January 15, 2009 15 Jan'09

    SCH's Sir Peter discusses credit cuts with Gordon Brown

    SCH chairman and chief executive Sir Peter Rigby has met with Gordon Brown as part of the Prime Minister's regional tour of England and Wales to detail what the Government is doing to help the commercial sector in the downturn.

  • January 15, 2009 15 Jan'09

    Will government’s £20bn be enough?

    One of the features of this global downturn has been the focus on credit, with the lack of it driving many SMEs to the brink.

  • January 15, 2009 15 Jan'09

    Planning for tough times ahead

    What’s the difference between a recession and a depression? For some people, I bet there’s no difference at all. If you end up losing your job or business, your house and your hope, it doesn’t matter if we’re talking about a six month recession or a...

  • January 13, 2009 13 Jan'09

    Comment: Making unified communications work

    Unified communications (UC) is a growing consideration for enterprises. One of the main drivers behind this growth is a desire for improved employee productivity through more effective collaboration.

  • January 13, 2009 13 Jan'09

    Comment: Risk and reward in automation

    As enterprise application software is used more and more to automate complex business processes, organisations expose themselves to risks introduced by having mission-critical operations reliant upon IT and, more significantly, the people who ...

  • January 13, 2009 13 Jan'09

    Government on brink of £20bn SME loan scheme

    The government is expected to unveil plans to increase the loan fund available for SMEs from the current £2m to around £20bn to ease the flow of credit.

  • January 12, 2009 12 Jan'09

    Accountants view future roles as business IT advisors

    The long heralded replacement of bean counting with automated software in the accountancy world appears to be happening on a scale that will force many currently in that market into different careers.

  • January 12, 2009 12 Jan'09

    Will 2009 be the year of the netbook?

    During 2007 notebooks outperformed desktops for the first time in sales, and the future of the laptop looked bright. But 2008 brought a new trendsetter with the arrival of the netbook. As a result there are differing views over what trends are ...

  • January 12, 2009 12 Jan'09

    Audio-visual market remaining optimistic

    Whisper it, but the audio-visual market seems a safe place to be. Compared with other technology markets dependent on tightening corporate budgets, the AV market, with its traditional roots in education and the public sector, looks like a relatively...

  • January 12, 2009 12 Jan'09

    Networking: what does 2009 hold?

    The networking world finds itself in the position of being at the bleeding edge of an industry that prides itself on cutting through to the next way to speed up life and business processes.

  • January 09, 2009 09 Jan'09

    SaaS, netbooks and smartphones bright spots for 2009

    At this time each year I am often asked about my predictions for the coming 12 months. While the current economic crisis makes this forecasting exercise more difficult this time around, I have compiled a list of five predictions that I believe will ...

  • January 09, 2009 09 Jan'09

    SMEs finding credit harder to come by

    Despite interest rates being cut to the lowest they have been for 315 years resellers are still struggling to get their hands on credit.

  • January 09, 2009 09 Jan'09

    Green IT and infrastructure projects victims of downturn

    If there is one question dominating channel minds it is what the year ahead holds. Most agree that 2009 is going to be tough and that thinking beyond the end of this month is guesswork for most financial planners.

  • January 07, 2009 07 Jan'09

    BSA settles with Liverpool pirate

    The Business Software Alliance (BSA) has settled with a Liverpool-based man that had been suspected of selling illegal software online.

  • January 07, 2009 07 Jan'09

    Brother director lobbies Cameron with channel concerns

    In between trying to grab the headlines for his pension and savings plans Conservative leader David Cameron found time to pop up to Manchester and face some questions from Brother.

  • January 06, 2009 06 Jan'09

    Buyers market for IT talent in 2009

    Recruiters will face a buyers market during the next few months when it comes to scooping IT talent, according to research analysts at Gartner.

  • January 06, 2009 06 Jan'09

    Vendors urged to plug SME credit gap

    Vendors will need to step in to provide finance for SMEs as credit becomes harder to get hold of for smaller companies.

  • January 03, 2009 03 Jan'09

    Government planning credit insurance fund

    Resellers will be watching with interest if mooted government plans to step in and offer credit insurance to firms becomes a real policy later this month.

  • December 17, 2008 17 Dec'08

    Computacenter sheds staff

    A restructure at Computacenter has seen long-serving director John Joslin exit the business along with around 40 staff from the SME-focused Customer Coverage Unit, which has been merged into the corporate and government sales teams.

  • December 16, 2008 16 Dec'08

    BSA continues Yuletide blitz

    The Business Software Alliance has settled with two more firms north of the border in its ongoing pursuit of businesses that continue to use unlicensed software despite the highly publicised risks.

  • December 16, 2008 16 Dec'08

    CMI issues gloomy forecast for '09

    The Chartered Management Institute (CMI) has compounded fears for businesses in the IT sector after publishing research today that showed managers and business leaders were very nervous about the coming 12 months.

  • December 11, 2008 11 Dec'08

    Recession will change IT services agendas

    Researchers at global IT advisory consultancy Ovum have been discussing their impressions of the coming 12 months in the IT services business, and as expected the recession is looming large.

  • December 11, 2008 11 Dec'08

    Trading Standards make first software inspection against Cardiff firm

    Taking advantage of changes in the law that have strengthened the power of Trading Standards in its fight to protect intellectual property rights the first company has been inspected.

  • December 10, 2008 10 Dec'08

    Cyber criminals exploiting global downturn

    Most governments are not focusing on cybercrime, there is a shortage of police in this area and the size of the problem is continually expanding.

  • December 10, 2008 10 Dec'08

    BSA settles for £35,000 from three hit by legal proceedings

    Indicating that despite the season of goodwill to all men being almost upon us that it will not relax its hunt for users of counterfeit products the Business Software Alliance (BSA) has announced settlements against three companies.

  • December 10, 2008 10 Dec'08

    Rate of business failures could support 2009 recovery predictions

    Those working with small businesses are starting to believe that perhaps the worst is over with the expression 'light at the end of the tunnel' being aired.

  • December 09, 2008 09 Dec'08

    Professional qualifications add to the salary

    Those wondering if it’s worth bothering investing in professional qualifications given the current economic landscape will find an analysis of the Labour Force Survey persuasive reading.

  • December 08, 2008 08 Dec'08

    Axe to fall on marketing jobs

    How important is marketing to businesses that want to survive and prosper in what could be an increasingly gloomy 2009? The message coming from IT companies is mixed at best, according to the latest Marketing Trends Survey from The Chartered ...

  • December 08, 2008 08 Dec'08

    Proposed RoHS changes could cause admin chaos

    Indications are emerging that changes to the European Restriction of Hazardous Substances (RoHS) directive that place responsibility for ensuring IT equipment meets compliance standards on resellers and distributors could cause administrative chaos.

  • December 04, 2008 04 Dec'08

    eBuyer has credit limits halved

    eBuyer has downplayed the impact that a reduction in credit insurance will have on its business after both Euler Hermes and Atradius slashed limits on the company by 50% following the disclosure of its preliminary results to them.

  • December 03, 2008 03 Dec'08

    Atradius calls for more transparency

    Resellers have been advised to put their suspicions to one side when a credit insurer comes knocking for fresh financial information or management data according to Atradius, one of the big three underwriters in the UK channel.

  • December 03, 2008 03 Dec'08

    Flexible working features in Queen's speech

    Increased legislation around flexible working is expected to feature in the Queen's Speech at the state opening of parliament later today.

  • December 02, 2008 02 Dec'08

    Euler issues profit warning on back of Woolies collapse

    Euler Hermes, the largest credit insurer in the channel has issued a profit warning after being hit by the bankruptcy of Woolworths and a steep rise in claims that will drag down its profits for the year.

  • November 28, 2008 28 Nov'08

    SME lobby group calls for more VAT help

    The Forum of Private Business (FPB) has called on an extension of payment terms next month to help SMEs get to grips with the changes in VAT.

  • November 28, 2008 28 Nov'08

    Amlin pulls out of offering IT credit insurance

    Credit insurer Amlin has confirmed this morning that it willhonour existing contracts with clients but will withdraw its credit insuranceservices to prospective clients, reducing the number of underwriters in the UK. The major players in the UK ...

  • November 26, 2008 26 Nov'08

    Wolverhampton court case reveals pirate's life of luxury

    Details of the largest case ever instigated by Wolverhampton Trading Standards against software piracy have started to come to light with a prison sentence being handed out to a counterfeiter.

  • November 26, 2008 26 Nov'08

    VAT cut not likely to have channel impact

    The impact of the VAT cut on the channel is not likely to be anything major with expectations in the industry that the small drop in prices will make little difference.

  • November 25, 2008 25 Nov'08

    SME lobby groups back pre-budget report

    Small business groups have welcomed moves made by the Chancellor in yesterday’s pre-budget report to ease life for SMEs.

  • November 24, 2008 24 Nov'08

    Chancellor delivers £1bn SME finance fund

    The Chancellor, Alistair Darling has showed that he has the ability to listen to small business demands after unveiling a £1bn SME finance package.

  • November 13, 2008 13 Nov'08

    BT readies 10,000 P45s

    BT’s recent channel shopping spree has come back to haunt it as the telecoms behemoth admitted that staff costs before leaver costs increased by 2% to £1.32bn in the three months to the end of September.

  • November 13, 2008 13 Nov'08

    NetApp Q2 figures show buoyancy in storage

    Those operating in the storage world have always known that with data growing and compliance regulations fuelling tighter backup strategies that the market looks relatively stable.

  • November 13, 2008 13 Nov'08

    Intel profit warning hammers tech stocks

    Intel stock hit a 12-year low yesterday as the chip vendor revealed fourth quarter numbers will come in below previously announced expectations.

  • November 13, 2008 13 Nov'08

    Small business group lists pre-budget wish list

    13 November 2008, As could be expected the wish lists have started to come out in the run up to the pre-budget report, which will be announced towards the end of the month.

  • November 12, 2008 12 Nov'08

    Vodafone to shore up against recession

    Vodafone has vowed to head off the credit crunch at the pass after unveiling a pre-emptive restructuring programme in the wake of a 35% profit slump in the first half.

  • November 10, 2008 10 Nov'08

    Insolvencies rise amid warnings to focus on credit

    The number of IT companies falling into insolvency has risen by just shy of 5% adding to the growing evidence that companies are finding it harder to stay in business.

  • November 10, 2008 10 Nov'08

    BSA cracks down on pirated software on auction sites

    One of the many warnings that those fighting anti-piracyhave given is to widen the focus to include online auction sites. As traditional means of selling and buying counterfeit productsbecome complemented with online options including auction sites...

  • November 07, 2008 07 Nov'08

    Lenovo to respond 'aggressively' as profit slumps 77%

    Lenovo president and CEO William Amelio today pledged to "aggressively pursue growth opportunities" during the coming recession as the slowing PC market knocked back its Q2 2009 numbers.

  • November 07, 2008 07 Nov'08

    Do you understand your new director's duties?

    As you read MicroScope, you could well be one of the UK's estimated five million company directors. You may well be sure you understand what is involved, and are comfortable with your ability to separate what you do in a personal capacity from what ...