Salesforce Management

  • December 03, 2012 03 Dec'12

    MicroScope's top stories, week ending 30 November 2012

    Our regular look back at the biggest channel news stories from the past seven days

  • December 03, 2012 03 Dec'12

    Harbridge steps into CEO role at Stone Group

    Stone Group has concluded its search for a CEO by turning in-house and promoting its finance director Simon Harbridge to take the firm forward

  • November 28, 2012 28 Nov'12

    Fujitsu private sector head Long heading to Kcom in January

    Fujitsu’s UK Private Sector division head Stephen Long will take up the role of managing director of KCOM in January, relieving temporary boss and CFO Paul Simpson of command

  • November 27, 2012 27 Nov'12

    Softcat to add 40 technical heads to support 2013 growth

    Integrator Softcat has announced plans to double the size of its technical team to support its growth and development amid plans to meet and exceed this year’s turnover of £300m plus in 2013

  • November 26, 2012 26 Nov'12

    MicroScope's top stories, week ending 23 November 2012

    Our regular look back at the most read stories on from the past seven days

  • November 21, 2012 21 Nov'12

    Virgin Media Biz to add 10 new channel heads by Xmas

    Virgin Media Business (VMB) has said it will grow its channel team by about 25% by the end of the year as it seeks to capitalise on healthy year-on-year growth within its reseller-focused business

  • November 20, 2012 20 Nov'12

    Intel on CEO hunt as Otellini retires

    Intel has started the hunt for a new CEO after it emerged that the current boss has decided to leave the post

  • November 14, 2012 14 Nov'12

    SMEs unwilling to invest in staff recruitment

    An annual survey of the global SME market from Spiceworks has revealed that although budgets are expected to go up the hiring of new staff has stalled in the sector

  • November 13, 2012 13 Nov'12

    Langkjaer new Brocade EMEA channel chief

    Brocade has named its DACH OEM boss Thomas Langkjaer as its new EMEA channel sales director

  • November 12, 2012 12 Nov'12

    Maxima man named as new Redstone MD

    Redstone has named Maxima boss Fraser Fisher as its new managing director following the closure of its £13.8m acquisition of the troubled managed services provider

  • November 12, 2012 12 Nov'12

    MicroScope's top stories, week ending 9 November 2012

    Our regular look back at the most widely-read channel news stories from the past seven days

  • November 07, 2012 07 Nov'12

    ANS boss calls for apprenticeships to be valued

    Scott Fletcher the chairman and founder of ANS has called on an end to abuses of government apprenticeship schemes

  • November 05, 2012 05 Nov'12

    MicroScope's top stories, week ending 2 November 2012

    Our regular look back at the most important channel news stories from the past seven days

  • October 30, 2012 30 Oct'12

    Ingram Micro confirms UK MD Matt Sanderson to exit

    Ingram Micro has confirmed that its UK managing director Matt Sanderson is stepping down from the role in January 2013 to take up the post of VP and MD at the broadliner’s Australian outpost

  • October 30, 2012 30 Oct'12

    Avnet TS reshuffle sees new services role for Magirus

    Avnet Technology Solutions has shuffled the deck in the wake of its acquisition of Magirus, handing the role of EMEA services veep to the firm’s eponymous COO Christian Magirus

  • October 30, 2012 30 Oct'12

    Apple ditches retail head Browett

    Apple Retail head John Browett has been handed his marching orders after barely six months in command as part of a major boardroom reshuffle

  • October 29, 2012 29 Oct'12

    MicroScope's top stories, week ending 26 October 2012

    Our regular look back at the most popular ICT channel news stories from the past week

  • October 22, 2012 22 Oct'12

    Daisy adds bespoke pricing tools to channel proposition

    Channel comms distie Daisy Distribution has added telecoms pricing software from sector consultancy Tariffcom to its arsenal of reseller enablement tools

  • October 09, 2012 09 Oct'12

    VMworld Europe: VMware hires Microsoft man to run UK

    On the opening day of VMworld Europe 2012, in Barcelona Tuesday, VMware has named former Microsoft staffer David Parry-Jones as its new regional director for the UK and Ireland

  • October 08, 2012 08 Oct'12

    MicroScope's top stories, week ending 5 October 2012

    Our regular look back at the most read content on from the past week

  • September 28, 2012 28 Sep'12

    Value of short-term apprentice schemes questioned

    Centrex Services has questioned the value of six month apprenticeship schemes raising doubts that they are anything other than a way of exploiting cheap labour

  • September 17, 2012 17 Sep'12

    MicroScope's top stories, week ending 14 September 2012

    Our regular rundown of the most read stories of the past week on

  • September 10, 2012 10 Sep'12

    Distie finance boss crosses floor to Microsoft partner SSS

    Infrastructure and asset management specialist Specialist Software Services (SSS) Group has formally appointed former Bell Micro, Avnet and Northamber finance boss Nick Lee as director of finance and operations.

  • September 10, 2012 10 Sep'12

    MicroScope's top stories, week ending 7 September 2012

    Our regular look back at the biggest stories from the last week on

  • September 07, 2012 07 Sep'12

    Getronics treats itself with €10m investment

    Aurelius, the German backer of services player Getronics, is to plough €10m (£8m) into the business to smooth its internal processes and help it better address its customers’ needs.

  • August 29, 2012 29 Aug'12

    Citrix to add more product training to Elite Academy scheme

    Citrix is in the process of making a series of tweaks to its Elite Partner Academy training scheme, including the addition of more technical training on its own products.

  • August 29, 2012 29 Aug'12

    Sennheiser picks Rocom’s Craven for comms push

    Sennheiser has appointed former Rocom corporate sales boss Jane Craven director of sales and marketing, in the first director-level appointment for its UK Professional Telecoms division.

  • August 28, 2012 28 Aug'12

    ISO accreditation for CompTIA and SNIA

    IT skills certification provider, CompTIA, and the Storage Networking Industry Association (SNIA) have had their CompTIA Storage+ powered by SNIA certification accredited by the ISO.

  • August 28, 2012 28 Aug'12

    Quartermaine new UK boss for Juniper

    Juniper Networks has named Mark Quartermaine as its new area vice president of the UK and Ireland, with a brief to get his teeth into its service provider and enterprise business.

  • August 28, 2012 28 Aug'12

    MicroScope's top stories, week ending 24 August 2012

    Our weekly round-up of the most popular digital content here on

  • August 24, 2012 24 Aug'12

    Byte Night 2012 set to smash records

    The IT industry’s annual fundraising event in aid of youth homelessness, Byte Night, looks set to smash its registration and fundraising targets by a substantial margin.

  • August 23, 2012 23 Aug'12

    BYOD offers data roaming opportunity for channel

    iPass has published a Mobile Workforce Report, saying Bring Your Own Device (BYOD) in the workplace is creating a generation of productive workaholics.

  • August 22, 2012 22 Aug'12

    AMD VP to lead EMEA sales

    AMD corporate veep Darren Grasby is to head up sales efforts in EMEA, reporting to chief sales officer John Byrne.

  • August 21, 2012 21 Aug'12

    Olympics kickstarts SME remote working

    The Olympics could have a lasting impact on the way SMEs work with more now enjoying the ability to allow staff to work remotely.

  • August 21, 2012 21 Aug'12

    IT bosses not sold on Coalition growth policy

    A survey of IT bosses by trade body Intellect has found that many feel the government does not understand their needs.

  • August 20, 2012 20 Aug'12

    End users ‘too busy’ to do security, says IBM

    A Forrester Research survey commissioned by IBM has found that nearly 70% of end users neglect IT security because other responsibilities keep them too busy.

  • August 17, 2012 17 Aug'12

    Costs a barrier for small firms training

    Small firms are finding that costs are a barrier to undertaking more training and the courses around compliance and technical skills that are on offer lack flexibility

  • August 09, 2012 09 Aug'12

    IT temps head for London games

    An uptick in demand for IT contractors during the second quarter has likely been driven by firms opting to hire short-term IT pros to meet Olympic deadlines.

  • July 31, 2012 31 Jul'12

    Steve Clark new top dog at Calyx

    Former Azzurri operations director and Everlogic founder Steve Clark is to become the new CEO of Calyx Managed Services.

  • July 24, 2012 24 Jul'12

    Cisco swings the axe in austerity programme

    Cisco is adding to the ten thousand plus jobs that went last year making further staffing reductions as part of ongoing austerity efforts

  • July 16, 2012 16 Jul'12

    IT jobs rise in data and security aware environment

    The demand for staff with security skills has increased driven on by the need for greater protection in a more complex world

  • July 13, 2012 13 Jul'12

    Phoenix on prowl for new sales teams as pipeline swells

    Phoenix IT sales director John Hall has revealed the restructuring of the company is beginning to have a positive effect on its sales pipeline.

  • July 10, 2012 10 Jul'12

    ZyXEL hands execs key channel roles

    Networking firm ZyXEL has promoted from within to enhance its channel proposition.

  • July 08, 2012 08 Jul'12

    MicroScope's top stories, week ending 6 July 2012

    Our weekly round-up of the top 10 most read stories here on

  • July 06, 2012 06 Jul'12

    'Reseller' description losing value in the channel

    Consultants and total solution providers are the labels that channel players prefer to use as they move away from using the well worn phrase 'reseller'

  • July 06, 2012 06 Jul'12

    NGD to fill South Wales datacentre with hosted VARs

    Datacentre operator Next Generation Data (NGD) has hired former Mitel and VegaStream man Steve Davis to spearhead recruitment of channel cloud service providers and hosting specialists.

  • July 05, 2012 05 Jul'12

    Skills warning as IT employment booms

    A warning has been sounded by e-skills UK over the amount of new entrants into the IT and telco sectors required to keep growth on track over the rest of this decade

  • July 02, 2012 02 Jul'12

    Avnet makes cuts in the North

    Avnet Technology Solutions is set to close its Leeds office as it consolidates its Northern operations and has announced that Paul Cook is stepping down from his general sales role.

  • June 29, 2012 29 Jun'12

    Channel struggling with skills shortage

    MicroScope research reveals that resellers are finding it a major challenge to recruit skilled staff.

  • June 27, 2012 27 Jun'12

    Welcome to the new look MicroScope

    Welcome to the new look MicroScope. All the news, analysis and opinions updating you on the latest channel developments are here on a freshly redesigned web site.

  • June 27, 2012 27 Jun'12

    Unite backs Fujitsu pay moves

    Unite has approved of minimum wage changes made by Fujitsu increasing the minimum salary to £14,000

  • June 25, 2012 25 Jun'12

    MicroScope's top stories, week ending 22 June 2012

    Our regular look back at the top 10 most read stories on from the past week.

  • June 21, 2012 21 Jun'12

    CompTIA may turn to schools to plug skills gap

    Industry training organisation CompTIA is considering the possibility of targeting young people in secondary education with programmes and resources designed to tempt more people into ICT and channel careers.

  • June 19, 2012 19 Jun'12

    CA Technologies unveils security boss to expand UK share

    CA Technologies has brought on board a former Thales executive with experience of big projects including the national identity card scheme to handle its security business.

  • June 19, 2012 19 Jun'12

    MicroScope ACEs winners revealed

    The full list of the MicroScope Awards for Channel Excellence has been revealed in the June digital magazine.

  • June 19, 2012 19 Jun'12

    MicroScope's top stories, week ending 15 June 2012

    The most read stories on from the last seven days.

  • June 14, 2012 14 Jun'12

    Computacenter to hire 700 services staff

    Computacenter is to embark on a major recruitment drive, on-boarding over 700 new staff on the Services side - transferring others from customers and their historical suppliers - in the wake of a surprise upturn in its business.

  • June 12, 2012 12 Jun'12

    Fujitsu hires cloud channel boss for midmarket push

    Fujitsu has lit the blue touch paper under its channel cloud proposition, announcing a specific cloud accreditation for midmarket and vertically-focused partners, and appointing former Intact Software UK channel boss Paul Dobbs as its new Global ...

  • June 08, 2012 08 Jun'12

    Comstor takes next step up Cisco training ladder

    Specialist network distie Comstor has taken another step along the road to becoming a true Cisco master after being designated a Cisco Authorised Business Acceleration Learning Partner (BALP).

  • June 08, 2012 08 Jun'12

    Face-to-face communication still crucial for channel success

    With improvements in technology and social media, communication in business has been transformed, writes Linda Endersby.

  • June 06, 2012 06 Jun'12

    ShoreTel orders up Pattie to run distribution

    ShoreTel's EMEA operation is beginning to resemble an Avaya reunion after the unified comms vendor named a trio of ex-Avaya execs to its regional leadership team.

  • June 01, 2012 01 Jun'12

    In-depth: Avoiding becoming a victim of corporate ID fraud

    A quick scan of, a government website backed by organisations and companies with an interest in reducing fraud, is enough to put the frighteners on any law abiding reader, writes Adam Bernstein.

  • May 31, 2012 31 May'12

    Millions of pounds on offer for ICT research projects

    The Technology Strategy Board is trumpeting the £20m of government investment that is heading to high-tech firms with projects that could provide a crop of world-beating home-grown products.

  • May 31, 2012 31 May'12

    SMEs look for credit to fuel growth ambitions

    SMEs are planning to grow their businesses if the economy doesn't cause them too many problems with more looking for credit and finance to grow in the next few months.

  • May 30, 2012 30 May'12

    Social networks becoming communication medium of choice

    Resellers assuming that a website is enough of a cyber-shop window to promote their services and products could find themselves lagging behind as social networks become the primary form of communication.

  • May 29, 2012 29 May'12

    Avnet adds social media to reseller services

    Avnet has taken the wraps off a social media tool designed to help resellers keep their customers informed about the main developments in the vendor community.

  • May 28, 2012 28 May'12

    Equanet sales head Holt heads to Lanway

    Storage and network solutions provider Lanway has appointed former Equanet head of southern sales, David Holt, to run its own sales organisation.

  • May 28, 2012 28 May'12

    Restructuring costs wipe out Phoenix profits

    Full year pre-tax profit at IT services provider Phoenix IT Group has plunged 85% after the firm booked non-recurring costs of £14.9m relating to its ongoing re-organisation programme and £8.1m relating to the end of the ICM brand.

  • May 25, 2012 25 May'12

    Five minute interview: Jason Dance, Exclusive Networks

    MicroScope sits down with Jason Dance, Exclusive Networks UK sales director, for another hard-hitting Five Minute Interview. Tell us what you do for a livingAs sales director for Exclusive Networks UK, it's my job to make sure we hit, and where ...

  • May 24, 2012 24 May'12

    Unite goes on the offensive over HP cuts

    The Unite trade union has said it will hold urgent talks with HP in an attempt to safeguard up to 1,600 UK jobs that may be at risk as a result of the vendor's restructuring programme.

  • May 24, 2012 24 May'12

    HP slashes staff, restructures as profits plunge 31%

    HP has announced plans to ditch 27,000 jobs, or 8% of its workforce, and will embark on a radical restructuring programme in a bid to cut costs of between $3bn to $3.5bn (£1.9bn to £2.2bn) over the next two years.

  • May 23, 2012 23 May'12

    Lenovo growth outpaces PC market again

    Lenovo has proven once again that it seems to have hit on a secret formula for growing PC sales, after powering to record full-year numbers and booking quarterly sales growth of 54%, making it the fastest growing 'top four' PC vendor for the 10th ...

  • May 23, 2012 23 May'12

    Michael Dell pins Windows 8 hopes on consumer upgrades

    Michael Dell has spoken of his hopes for the upcoming launch of Microsoft Windows 8, saying that although enterprise buyers were still in the process of upgrading to Windows 7 and would tend to hold off, there were early signs of a massive refresh ...

  • May 22, 2012 22 May'12

    KCOM profits swell despite group sales decline

    Unaudited annual pre-tax profit at KCOM Group has grown by more than 55% to £51.1m as a result of increased EBITDA and reductions in both exceptional costs and the overall cost of borrowing.

  • May 22, 2012 22 May'12

    Intrinsic appoints new CEO as market heads for the cloud

    Insider Jarvis has been appointed CEO at networking reseller Intrinsic Technology as its market shifts to the cloud offering new opportunities for growth, writes Linda Endersby.

  • May 21, 2012 21 May'12

    Tech Data reports mixed first quarter, sales down, profits up

    Quarterly sales at Computer 2000 parent Tech Data have fallen substantially short of expectations, dropping 7.9% to $5.8bn (£3.6bn) in a torrid macroeconomic environment, with weak foreign currency performance against the US dollar accounting ...

  • May 21, 2012 21 May'12

    Cloud Distribution hires northern sales boss

    Cloud Distribution has appointed Tracey Hannan from telecom company KCOM to head up its sales operations in the North, writes Linda Endersby. Tracey will draw on her 15 years' experience in the industry to help lead, drive and manage sales as Cloud ...

  • May 21, 2012 21 May'12

    CIF to promote Code of Practice at World Forum

    The Cloud Industry Forum (CIF) is to put the case forward for a Code of Practice at this year's Cloud Computing World Forum The Forum feels that providers need to be clear in their cloud offerings to build trust with customers, who in turn need to ...

  • May 21, 2012 21 May'12

    Avnet rolls SolutionsPath out across Europe

    Avnet Technology Solutions is expanding its Solutions Path vertical market scheme across Europe after a successful experience with the programme in the UK.

  • May 18, 2012 18 May'12

    More clarity needed around G-Cloud, urges VMware

    Cloud services providers need to do a lot more to address concerns of lack of clarity and poor communication surrounding the government's G-Cloud initiative, if a new survey of public sector buyers by VMware is to be believed.

  • May 18, 2012 18 May'12

    Dell confirms UK jobs on the line

    Dell has said that it will look to make a series of limited job cuts in the UK as it bids to operate "as effectively as possible". The PC builder claimed this ongoing quest for operational efficiency required it to "rationalise resources and ...

  • May 18, 2012 18 May'12

    Post-Comet life remains tough for Kesa

    Electrical retailer Kesa has found life without Comet not much easier after weak economic conditions took their toll on the high-street player. Having off-loaded Comet to Opcapita for the princely sum of £2 back in February the latest trading ...

  • May 18, 2012 18 May'12

    HP on verge of massive job cuts, say reports

    Between 25,000 and 30,000 jobs could be on the line at HP, according to reports, as the IT giant preps deep cuts that expected to be made public in its earnings statement next week.

  • May 17, 2012 17 May'12

    Motorola spin-off Cambium rubber stamps partner programme

    Motorola wireless spin-off Cambium Networks, which split from its owner last year with support from VC outfit Vector Capital, has announced its first dedicated reseller programme, with the emphasis on broadening and developing vertical markets.

  • May 16, 2012 16 May'12

    Poor strategy leaves IT organisations unaware of debt issue

    New global research confirms IT organisations need a more robust application portfolio management strategy to curb IT debt and inform mainframe investments, writes Linda Endersby.

  • May 16, 2012 16 May'12

    Exclusive sales power to quarterly high

    Self-styled superVAD Exclusive Networks has booked first quarter sales of €62m (£49.5m), breezing comfortably past both sales and margin targets with 29% year-on-year growth.

  • May 16, 2012 16 May'12

    Datatec despairs of UK economy

    Datatec, the South Africa-based group behind Westcon and logically, has reported a solid end to its fiscal 2012 which closed on 29 February, but once again has bemoaned a challenging economic environment in the UK, revealing that the bulk of its ...

  • May 15, 2012 15 May'12

    Dell launches social media training for partners

    Dell Premier and Certified partners are to get access to social media training sessions, with on-demand modules set to be added to Dell's Partner Direct portal in the near future.

  • May 15, 2012 15 May'12

    Cutting taxes and red tape pitched as way to encourage growth

    With the Eurozone economic crisis deepening the pressure is being raised for the government to do more to help British businesses.

  • May 11, 2012 11 May'12

    Dixons trading year ends on positive note

    Dixons Retail has published trading results for the 16, 28 and 52 weeks ending 28 April 2012, showing sales down but better than expected, writes Linda Endersby. Although total group sales were down 3% over the year the period had a positive end ...