Salesforce Management

  • January 01, 2010 01 Jan'10

    Firms control costs to weather the storm

    When the world around you is collapsing in terms of orders and pipeline business the most obvious reaction is to turn the focus internally to wrestle with the costs that you can at least control.

  • December 17, 2009 17 Dec'09

    Steria praised by unions over pensions overhaul

    Steria has clearly learned from the mistakes made by corporate giants and worked closely with workers' unions as it closes the final salary pension scheme and moves to a new model.

  • December 16, 2009 16 Dec'09

    Incoming snow threatens repeat of February downtime

    The forecast cold snap for the end of the week has raised fears of a repeat of February’s snow-induced chaos, and comms suppliers have again been talking up the benefits of remote working.

  • December 16, 2009 16 Dec'09

    Networking, storage and software companies top best places to work

    Those brushing up their CVs looking for a job in the new year might well consider targeting Juniper Networks after the vendor came out top of a poll of the best places to work in IT.

  • December 14, 2009 14 Dec'09

    Five minute interview: Nick Wiley, Invomo

    MicroScope puts its questions to Invomo CEO Nick Wiley, What is the best/worst advice you have received and from whom? The best advice I ever heard was from Albert C. Black Jr., president and CEO of On-Target Supplies & Logistics, a US logistics ...

  • December 07, 2009 07 Dec'09

    Five minute interview: John Campbell, QlikTech UK

    MicroScope puts its questions to John Campbell, alliance director at QlikTech UK. What is the best book you have ever read? Anything by my favourite author, Frederick Forsyth. I've read all his books - I love the description, detail, and the ...

  • December 03, 2009 03 Dec'09

    In depth: Marketing matters

    Vendors, distributors and resellers discuss the ins and outs of marketing development funding programmes in a MicroScope virtual roundtable WHO'S WHO.

  • November 23, 2009 23 Nov'09

    IT sector shows improvement as financial strength returns

    The financial state of the IT sector continued to improve with a drop in insolvencies last month accompanied by signs that financial strength to ride out the remaining months of the recession is also returning.

  • November 13, 2009 13 Nov'09

    Services spending to remain tight in 2010

    The move out of recession will impact different parts of the outsourcing market at varying speeds as the constraints on user budgets continue with managed service providers the best positioned to see growth.

  • November 02, 2009 02 Nov'09

    Fujitsu staff vote to strike

    Fujitsu UK workers have voted to strike over planned job cuts and changes to pensions and pay with Unite union reps at the company meeting today to decide what action to take.

  • October 29, 2009 29 Oct'09

    IT payment performance improving, says Experian

    Business payment performance trends look to be heading in the right direction at last, according to the number-crunchers at credit and information services specialist Experian.

  • October 26, 2009 26 Oct'09

    Recession sends IT pros back to school

    A massive proportionof IT professionals are considering studying for new qualifications during the currentrecession to improve theirchances in the job market. According to research from the ITJob Board, 83% of IT professionals are thinking about ...

  • October 20, 2009 20 Oct'09

    Channel Summit: Approaching the cloud with caution and confidence

    In the second part of the MicroScope Channel Summit we asked a panel representing all tiers of the channel what impact they expect from the computing cloud.

  • October 20, 2009 20 Oct'09

    Five minute interview: Craig Whitney, Axway

    Microscope puts its questions to Craig Whitney, vice-president and managing director of Axway. What is the best/worst advice you have received and from whom? Always have a ‘plan B' - from a former manager. Stuff happens, so be prepared for it. What ...

  • October 19, 2009 19 Oct'09

    Sanderson to head up Ingram Micro UK

    Ingram Micro veteran Matt Sanderson is to become UK managing director from the start of next year, ending a lengthy search for a permanent replacement for Julian Klein.

  • September 30, 2009 30 Sep'09

    Small firms braced for business rate rise

    Small resellers could face a hike in business rates from next month as they are revaluated in line with the usual five year review.

  • September 03, 2009 03 Sep'09

    Have staff cuts gone too far?

    There are growing concerns from IT recruiters that cutbacks have gone too deep. In the last six months thousands of people have lost their jobs and the channel and General IT sector has not been immune from those redundancies.

  • September 02, 2009 02 Sep'09

    Recruiter pays firms to take IT staff

    In an innovative move to try and stir the level of full time positions for IT and telco staff a recruitment specialist focusing on that area is offering to pay the first month of the salaries of those staff taken on.

  • August 25, 2009 25 Aug'09

    Cisco partners hungry for talent

    A worldwide survey of Cisco partners has found that although recruitment patterns are changing during the recession, resellers are still keen to hire and are more focused than ever on grooming and maintaining the right talent.

  • June 15, 2009 15 Jun'09

    Recession making IT jobs harder to secure

    It is getting harder for techies to find work in the current climate with the competition for jobs increasing along with candidates being less selective about the sorts of positions they will apply for.

  • March 06, 2009 06 Mar'09

    Vendors wrestle for shrinking sales

    One of the growing features of the downturn is an increased determination by vendors to wrestle market share from their rivals. If the market is not growing, then the next step to keep the revenues coming in is to take share away from competitors.

  • March 04, 2009 04 Mar'09

    Insight Enterprises to cut US workforce by 8%

    Insight Enterprises is to reduce its US workforce by around 8% to account for the weakness in IT spending. In November, the reseller rationalised headcount across the Atlantic by 240 and also merged its North America executive and back office ...

  • February 23, 2009 23 Feb'09

    Technical staff view 2009 as the year for upwards changes

    A large proportion of technical staff are planning to make this year the moment when they move to a better job. According to the IT Job Board nearly 90% of those surveyed are looking at making moves in the months ahead to find better career ...

  • February 12, 2009 12 Feb'09

    A hard sell in tough times

    Reading the business section (and often the front page) of a newspaper has become something of a penance of late and, unlike the religious variety, which is reputed to be uplifting, it's a depressing penance. Perhaps the first tip should be to stop ...

  • January 12, 2009 12 Jan'09

    Accountants view future roles as business IT advisors

    The long heralded replacement of bean counting with automated software in the accountancy world appears to be happening on a scale that will force many currently in that market into different careers.

  • October 31, 2008 31 Oct'08

    Lighten the load to add value

    While most businesses increasingly rely on an extensive IT infrastructure just to stay operational, controlling the costs of the infrastructure is a constant challenge. This is all the harder for companies on a global scale that manage multiple ...

  • September 29, 2008 29 Sep'08

    The changing face of IT recruitment

    As thousands of out-of-work bankers get on their bikes this week, a survey carried out by IT recruitment consultancy Hays Information Technology has revealed another reason for the IT industry to be cheerful in the face of the growing downturn.

  • September 25, 2008 25 Sep'08

    Logicalis backs mainframe apprenticeship scheme

    Logicalis has put its weight behind the Advanced IT Apprenticeship, as part of a move designed to plug the skills gap and develop mainframe expertise.

  • September 19, 2008 19 Sep'08

    Flushing out the counterfeit products

    Having waited for almost a year and a half, the changes in the law that were designed to crack down on software pirates and protect intellectual property are being used to remove sources of counterfeit product from the UK channel.

  • September 02, 2008 02 Sep'08

    Economic think tank piles on the gloom

    Fresh from the gloom spread by a Panorama special on living with the credit crunch a global economic think tank has predicted the recession will start in the UK this year.

  • August 25, 2008 25 Aug'08

    Fill the skills gap

    Despite the economic downturn, the skills crisis in the UK's IT and telecoms market does not seem to be abating, which is leading some channel partners to take matters into their own hands.

  • April 15, 2008 15 Apr'08

    Changing fortunes in security

    With rarely a day passing without the British media reporting a data leak at a prominent organisation or government department, it wouldn't be unreasonable to expect sales of data loss prevention technology to have gone through the roof.

  • April 14, 2008 14 Apr'08

    Second chance for CRM

    Once bitten, twice shy could well be the CRM epitaph. The technology has too often failed to live up to expectation as organisations have embarked upon multiple tactical deployments that have patently not fulfilled the CRM promise.

  • April 04, 2008 04 Apr'08

    Security is the key for remote working

    Remote working is an increasingly popular choice for millions of people in the UK. It makes sense for increasing business productivity, boosting employee motivation, as well as the added bonus of helping to save the planet.

  • April 03, 2008 03 Apr'08

    Time for CRM to get social

    Historically, salespeople have been well known for keeping valuable information close to their chests. However, the climate is changing and we are now a society of social networkers, and people are sharing information between friends and ...

  • February 04, 2008 04 Feb'08

    UK skills gap could cost billions

    The skills crisis in the industry could cost the UK economy billions if more people cannot be found to fill the gaps. The warning comes from e-skills UK, which monitors the skills situation in the IT and telecoms markets.