Salesforce Management

  • August 12, 2010 12 Aug'10

    SMEs favour IT freelancers

    by Karl Flinders Small businesses are spending more on IT, but nearly half of firms surveyed see IT as a freelance role rather than an in-house function. The survey fromsmall business skills organisationPeoplePerHour, found that PHP and SEO skills ...

  • August 11, 2010 11 Aug'10

    Lax security, complex payments leave SMBs open to fraud

    An increase in calls from members complaining about payment processing fraud has prompted the Forum of Private Business to warn that both insufficient security checks and complex payment systems are still leaving SMBs open to fraud.

  • August 11, 2010 11 Aug'10

    Gartner says governments should shift employees to teleworking

    Gartner has advised governments to aggressively introduce teleworking among public sector employees to compensate for cost-reduction measures such as salary freezes.

  • August 10, 2010 10 Aug'10

    Bell Micro brand to be history by October

    Avnet Technology Solutions has put a timetable in place to axe the Bell brand and have all front office staff in place by the end of next month.

  • August 09, 2010 09 Aug'10

    Azlan Avaya push to be lead by ex-Opal man

    Azlan has revealed itself as the latest distributor to take on Avaya's full line-up in the UK, and is adding former Opal distribution head and Avaya SMB boss Graham Bunting as Avaya Business Leader.

  • August 09, 2010 09 Aug'10

    IT workers want proft sharing schemes

    Over 50% of British IT workers believe their productivity would be enhanced if they were given the option to share in profits or take ownership stakes in their companies.

  • August 09, 2010 09 Aug'10

    UK banks seek to deflect complaints over business loans

    The UK's big six banks have established a taskforce to look at the issue of providing finance to businesses even though they continue to claim companies have become less willing to seek loans.

  • August 05, 2010 05 Aug'10

    Fears UK will fall behind as pupils shun uninspiring ICT and Computing courses

    Many of the pioneers of the IT industry and channel did not have an IT qualification and it's beginning to look as if the same will be true for future generations unless there's a dramatic improvement in ICT and Computer Science courses in schools.

  • August 04, 2010 04 Aug'10

    Former Basilica boss Gorringe joins board at Vohkus

    Former Basilica and BT Engage IT boss Nick Gorringe is returning to the industry as non-executive director at south coast-based reseller Vohkus.

  • August 03, 2010 03 Aug'10

    Westcon promotes new Europe SVP

    Network, convergence and security distie Westcon has promoted David Grant (pictured) the former CEO of Telco distributor Crane to fill the role of senior vice president of Europe. Westcon acquired Crane in 2007, and Grant remained with Westcon's ...

  • August 02, 2010 02 Aug'10

    Public sector cuts fail to rattle overall IT jobs market

    The rate of increase in advertising for the overall IT jobs market in the second quarter was the fastest for three years, despite a 21% decline in public sector job postings.

  • August 02, 2010 02 Aug'10

    IT resellers see growth in non-computing

    The IT market has seen a challenging 12 months, with many of its segments being unpredictable, volatile and tough to get to grips with. In short, sales have been slow and there are few who would disagree with this sentiment.

  • July 29, 2010 29 Jul'10

    Industry urges government to clarify IT reform agenda

    The industry has broadly backed the Cabinet Office Structural Reform Plan but feels greater clarity of some seemingly contradictory policies is needed, according to Tech Market View (TMV).

  • July 27, 2010 27 Jul'10

    Tech M&A activity continues to recover

    The level of mergers and acquisitions activity in the tech market has been in recovery for three quarters after hitting a low point last year at the height of the recession.

  • July 21, 2010 21 Jul'10

    Clash over future strategy leads to boardroom exits at Avisen

    There have been a number of board room changes at Avisen with executive chairman Ian Smith and chief operating officer Anthony Waver standing down due to disagreement over future direction.

  • July 20, 2010 20 Jul'10

    Distribution numbers involved in IT transactions drop

    The number of distributors being used as part of the IT supply chain is in decline as resellers look to consolidate the suppliers they work with.

  • July 19, 2010 19 Jul'10

    Welch rocks up at Azlan to lead product marketing

    Azlan has tempted Simon Welch out of a brief retirement with the offer of becoming its product marketing director.

  • July 19, 2010 19 Jul'10

    June business failure rate rises in Scotland

    Evidence of a growing disparity between north and south has emerged in the latest business insolvency figures from financial services house Experian.

  • July 12, 2010 12 Jul'10

    E-commerce failures leave business owners guessing

    The lack of visibility of web failures and errors is causing major problems for those running e-commerce operations. The consequences of web sites failing are not just lost revenue but lost loyalty from users that can easily head off to other ...

  • July 09, 2010 09 Jul'10

    Customer relationship management benefits for SMEs

    Every big business was a small business once. Therefore, selling to the present-day minnows will put you in pole position for selling to tomorrow's whales. They won't all make that leap - some won't want to - but the next generation of big beasts is...

  • July 09, 2010 09 Jul'10

    European tech market M&A activity buoyant

    The value of mergers and acquisitions in the tech sector continue to rise providing yet another indicator, along with increasing employment that the market is in recovery.

  • July 08, 2010 08 Jul'10

    Web developers in demand as IT jobs continue recovery

    The recovery in the IT jobs market continues with .net skills the most in demand as both permanent and temporary positions carry on climbing back to pre-recessionary levels.

  • July 07, 2010 07 Jul'10

    Watt and Toal take top European roles in post merger Avnet

    Avnet Technology Solutions has handed the top jobs in Europe and the UK to Bell Microproducts senior staffers Graeme Watt and John Toal after completing the acquisition.

  • July 06, 2010 06 Jul'10

    UK distributors warned to be on guard against Euro fraudsters

    European distributors are warning their UK counterparts to be on the lookout for fraudsters that have swept the continent targeting channel players.

  • July 02, 2010 02 Jul'10

    Government launches campaign to free business from red tape

    The Deputy Prime Minister Nick Clegg has started his campaign to cut business red tape courting the public to find out which rules they would like to see axed.

  • July 02, 2010 02 Jul'10

    Analysis: The new normal in the credit world

    When Cisco called together the main executives in its Capital business to talk about the current state of credit the resulting conversation showed the situation seems to have changed fundamentally since the start of the recession.

  • June 29, 2010 29 Jun'10

    SME confidence takes a dip

    Confidence in the economy is a precious commodity which has taking a beating since the election and the aftermath with the focus on cuts and austerity.

  • June 21, 2010 21 Jun'10

    With BT walkout nearing CBI calls for changes to strike rules

    As BT staff are balloted on industrial action there have been calls from the CBI to change the rules around strikes to make it harder for unions to get the backing for a walk out.

  • June 17, 2010 17 Jun'10

    HMRC gets aggressive over small biz debt collection

    The financial pressure on cash strapped SMEs is set to intensify with HMRC adopting a more aggressive policy on debt collection and the Government potentially ending the 'Time to Pay' tax deferral scheme next week.

  • June 16, 2010 16 Jun'10

    Ingram Micro COO resigns

    Ingram Micro president and chief operating officer Alain Monie is to stand down in August to take hold of the reins at a multi-national corporate based in Asia. Monie joined the broad line distributor in 2003 as executive vice president and a year ...

  • June 15, 2010 15 Jun'10

    Technology leaned on as firms look for post-recession strategy

    Technology is playing a fundamental role helping firms climb out of the recession as the long heralded arrival of using IT in a strategic sense is embraced by boardrooms up and down the country.

  • June 11, 2010 11 Jun'10

    SMEs up for watching the World Cup

    With the opening match of the World Cup just hours away the indications are that majority of small businesses will allow staff to watch the competition rather than to clamp down on viewing in office hours.

  • June 11, 2010 11 Jun'10

    Analysis: Time for the supply chain to improve for workers

    The question of how people are treated throughout the supply chain is one that is edging closer to being a significant issue as the developments with Foxconn's Shenzhen factory illustrate.

  • June 09, 2010 09 Jun'10

    Public sector cuts start to hit job market

    The job market continues to recover from the low point of the recession but there are signs that the rate of improvement is slowing down.

  • June 08, 2010 08 Jun'10

    Photo Gallery: The ACEs 2010 - The Winners

    The MicroScope Awards for Channel Excellence (ACEs) 2010 were held at the Lancaster Hotel in London on 26 May rewarding all levels of the channel for their hard work. What follows are the pictures of all of the winners on the night. -1) { var key =...

  • June 07, 2010 07 Jun'10

    Bridging the skills gap

    A sustained economic recovery might be on the horizon but persistent doubt about the immediate future has precipitated a crunch in the skills market as personnel in senior management positions keep their heads firmly below the parapet.

  • June 03, 2010 03 Jun'10

    Government sets sights on cutting red tape

    The Business Secretary Vince Cable is setting out to cut red tape and reduce expensive legislation that is planned to be implemented but has yet to take effect.

  • May 27, 2010 27 May'10

    Avnet to Azlan; stop poaching our staff

    Azlan's recruitment strategy is facing strong criticism after it poached nearly half of Avnet Technology Solution's Unified Communications team.

  • May 27, 2010 27 May'10

    MicroScope ACEs winners announced

    The fourth MicroScope Awards for Channel Excellence (ACEs) were held in London last night with the achievements across all levels of the industry recognised and rewarded.

  • May 26, 2010 26 May'10

    Recruitment back on the agenda in tech sector

    The recovery is spilling over into the jobs market with a significant number of firms indicating that they will recruit this year. According to the CBI 25% of firms will add staff this year as the number of companies sticking with a recruitment ...

  • May 20, 2010 20 May'10

    Social networking increasing as reseller marketing tool

    Blogs and online sources of news are the main places where IT decision makers are likely to turn to find information about their market.

  • May 18, 2010 18 May'10

    Vertical market spending to grow through to 2014

    Vertical market spending will continue to grow globally as the worldwide economy continues to emerge from recession.

  • May 14, 2010 14 May'10

    Recovery in tech world continues but fragility remains

    The recovery remains fragile and the expected cuts in public sector budgets could put a strain on the tech sector if they are not made sensibly.

  • May 14, 2010 14 May'10

    M&A activity returns to pre-recession levels

    Signs of recovery can be clearly seen in the mergers and acquisition activity in the market with more deals being sealed last month than any time in the last 18 months.

  • May 11, 2010 11 May'10

    Political stalemate is impacting SME confidence

    The on-going uncertainty over who is going to be running the country is having an impact on business confidence in the SME sector.

  • May 10, 2010 10 May'10

    New employment law affecting businesses in the channel

    In recent years, the government has tried to make it easier for everyone to see the legislative changes that are coming by using a common commencement date system, writes Adam Bernstein.

  • May 07, 2010 07 May'10

    Hung parliament not good for SMEs

    A hung parliament is not being welcomed by small businesses keen to see some stability in government. SME lobby group the Forum of Private Business has appealed for a speedy resolution to the outcome of the election process.

  • May 06, 2010 06 May'10

    Election exit polls highlight channel fears of hung parliament

    Exit polls revealed as the polls closed have revealed a hung parliament looks possible producing the situation that the channel has been hoping could be avoided.

  • May 05, 2010 05 May'10

    SMEs voice concerns over lack of political clarity

    Small businesses remain divided on the prospects that lie ahead economically with a significant number being pessimistic about the months that lie ahead.

  • May 05, 2010 05 May'10

    IT jobs market bounces back to pre-recessionary levels

    The IT job market continues to recover from the doldrums of the recession with the demand for both permanent and temporary staff continuing to grow.

  • May 04, 2010 04 May'10

    Emerson still wants to make Chloride part of its 'cradle to grave' service

    Once bitten, twice shy. Not a bit of it. Not for Emerson Network Power anyway.

  • April 30, 2010 30 Apr'10

    Political parties promise help for SMEs

    One of the key battle lines in the election is around the support that the political parties will give to SMEs. In last night's debate between the three leaders of the main political parties all promised to make life better for small firms.

  • April 30, 2010 30 Apr'10

    ComputerLinks shuffles management pack to focus on services

    In its ongoing transition to increase services revenue Computerlinks has announced a reshuffle of its management team. The New market-based distributor has been actively looking to grow business in areas beyond security and increase its services ...

  • April 27, 2010 27 Apr'10

    Tech IPOs return to London after year of silence

    In a further flip for those looking for signs of recovery the first quarter IPO numbers will have made encouraging reading.

  • April 26, 2010 26 Apr'10

    Dow returns to distribution with C2000 marketing role

    Former Dell and Westcoast executive Andy Down has re-emerged in the channel taking a marketing role at Computer 2000. At the same time he arrives at the distributor to take the reigns as director of marketing Alice Smitheman has been appointed as ...

  • April 26, 2010 26 Apr'10

    IT job vacancies continue to recover from recession

    The bounce back in the strength of the IT jobs market has continued through the first quarter with growth in the number of permanent positions being filled.

  • April 26, 2010 26 Apr'10

    Business continuity planning undermined by lack of funding

    The number of companies that have prepared a business continuity plan is disturbingly low with lack of funding blamed for the failure to put measures in place to protect businesses.

  • April 23, 2010 23 Apr'10

    Five minute interview: David Cuss, Quest Software

    MicroScope puts its questions to David Cuss, partner sales manager at Quest Software

  • April 23, 2010 23 Apr'10

    IT supports business in travel chaos

    Despite the General Election campaign and the first ever televised leaders' debate in the UK, it was transport - or rather the lack of it - that dominated the headlines last week.

  • April 23, 2010 23 Apr'10

    Tech firms move closer to paying bills on time

    The time it takes for IT companies to cough up and settle invoices continues to improve as firms start to get closer to paying on time.

  • April 22, 2010 22 Apr'10

    Pritchard gets global Comstor role

    Comstor executive vice president Jon Pritchard has been made worldwide president of the distributor to reinforce its relationship with its key vendor, networking giant Cisco.

  • April 16, 2010 16 Apr'10

    How consumer trends are shaping UC for business

    March's UCExpo trade show in London provided a forum for industry representatives and customers to come together and discuss the growing influence of unified communications (UC) on the working environment and learn how to take advantage of this ...

  • April 14, 2010 14 Apr'10

    Record petrol prices to drive up freight charges in 2010

    Distributors are warning of an increase in freight costs after petrol prices hit a record high this week, with the prospect of further surges in the coming months.

  • April 12, 2010 12 Apr'10

    Nimans grabs former Ingram sales boss

    Nimans and Rocom have hired Ingram Micro's former sales director James Perkins (pictured) to head up group sales at the distributor.

  • April 09, 2010 09 Apr'10

    UK lagging behind US in speed of tech recovery

    The UK and the rest of Europe are going to lag behind the rate of recovery in the IT market set to be enjoyed by the US and Asia Pacific regions.

  • April 09, 2010 09 Apr'10

    Tories plan £4bn savings with IT spending cuts

    The prospect of cuts to public sector IT programs if the Conservatives win the election has been revealed by one of the Tories key advisors.

  • April 09, 2010 09 Apr'10

    Buoyant first quarter builds channel optimism

    Opinion is divided over whether or not the recession is over, but the outlook for 2010 is positive overall, writes Steve Moyes.

  • April 09, 2010 09 Apr'10

    Managing assets in a virtual world

    IT managers need complete visibility of physical and virtual assets for control over costs and licensing, writes Matt Fisher, director of FrontRange Solutions With organisations increasingly investing in virtualisation, asset management is no ...

  • April 08, 2010 08 Apr'10

    Costs of Digital Economy Bill stack up for ISPs

    By Ian Grant Internet service providers (ISPs) face a host of extra coststhat could add up to £15m a year when provisions in the DigitalEconomy Bill become law. This emerged from a consultation document published by theDepartment of ...

  • April 06, 2010 06 Apr'10

    MicroScope ACEs Golf Challenge reaches quarter final stage

    The MicroScope ACEs Golf Challenge in association with VADition and Fortinet has reached the quarter final stage. The final eight competitors have emerged after the original field of 76, which entered the competition last November, have been ...

  • April 06, 2010 06 Apr'10

    Carbon Reduction compliance catches firms unaware

    The industry is calling for more clarification over the impact of the government's little-publicised Carbon Reduction Commitment cap-and-trade scheme, which came into effect on 1 April.

  • April 01, 2010 01 Apr'10

    Phone as well as web needed to seal deals

    A lack of integration between phone and web is undermining some reseller's chances of providing a good service to customers. With most of the emphasis going into web activities firms have overlooked the need to ensure that those investments are ...

  • March 30, 2010 30 Mar'10

    Reseller opportunity as IT professionals leave skill gaps

    The customers that resellers sell into are set to lean even more heavily on dealers with specialist skills in the future as they pull back from carrying out a large number of IT tasks in-house.

  • March 29, 2010 29 Mar'10

    Editor's comment: Consolidation makes it a memorable Monday

    When people come to look back over this year they will remember this week not just for being the one before Easter but also as the moment when consolidation really went up a notch in the channel.

  • March 26, 2010 26 Mar'10

    IT sector payment times improving

    As the recovery starts to kick-in the amount of time it takes companies to pay invoices has continued to improve. According to the latest figures from Experian the IT sector is taking just shy of 15 days longer than terms to cough up payment but ...

  • March 22, 2010 22 Mar'10

    Cost-effective business intelligence for mid-market companies

    New cost-effective business intelligence packages give mid-market companies the kind of analytical tools previously the preserve of large organisations, such as personalised desktop dashboards for each employee, writes Tony Glover.

  • March 22, 2010 22 Mar'10

    Government report accepts need to support SMEs

    The government is facing up to the requirement for better technology and business support for companies outside the capital.

  • March 19, 2010 19 Mar'10

    Unified comms message is still too complex

    It is some time since the concept of unified communications (UC) became generally known, but it is clear that there has been a lack of education around it because challenging questions are still being asked.

  • March 17, 2010 17 Mar'10

    Recession provides chance for skills gap to narrow

    The recession appears to have given the skills gap in the IT industry a chance to close up with the number of trained candidates outstripping the vacancies available. The skills crisis has been an on-going problem for the computer industry.

  • March 15, 2010 15 Mar'10

    Education fears of budget cuts edge closer to reality

    The fears expressed by education specialists at the start of the year at the BETT show around the prospect of losing funds this year are becoming a reality with the government potentially looking to slash £1bn off the budget.

  • March 15, 2010 15 Mar'10

    Tory plan to open up IT tenders plays well in Cameron constituency

    The plans by the Tories to open up large government IT contracts to more players have been welcomed by an IT specialist from David Cameron's own constituency.

  • March 15, 2010 15 Mar'10

    Political parties reminded of importance of IT sector

    With preparations for the election starting to gather momentum the IT industry is also moving to put in its wishes from the next government.

  • March 12, 2010 12 Mar'10

    Analysis: How important is the CEO?

    Just how important is the position of a CEO? It is a fair question to ask after watching SAP Part Company with its CEO Leo Apotheker after just seven months and bring back a dual CEO structure to replace him.

  • March 10, 2010 10 Mar'10

    Fees from channel consultants holding up

    Those specialising in IT consultancy have seen their fees impacted by the downturn but they have avoided being as hard hit as other areas of the economy.

  • March 10, 2010 10 Mar'10

    How important is the role of CEO?

    Amro Gebreel reports on the diverse range of views of the top job from a cross-section of CEOs in the channel. Just how important is the position of a CEO?

  • March 05, 2010 05 Mar'10

    MicroScope ACEs shortlist announced

    The MicroScope Awards for Channel Excellence (ACEs) shortlist has gone live with a large number of companies managing to move one step closer to winning an award.

  • March 02, 2010 02 Mar'10

    Government claims digital skilled workers will benefit industry

    The government has highlighted a potential benefit to the channel of its plans to increase internet and web skills in the population.

  • March 01, 2010 01 Mar'10

    IT has role to play in saving public sector jobs

    The pressure on the government to cut public sector costs does not have to translate into heavy job cuts if technology is used efficiently.

  • February 25, 2010 25 Feb'10

    Westcoast confirms departure of director Dow

    Westcoast has confirmed it has split with long serving director Andy Dow by "mutual agreement".

  • February 23, 2010 23 Feb'10

    Virtualisation skills gap could hold SMEs back

    SMEs face missing out on virtualisation because of a lack of skills with vendors failing to fill the knowledge gap. That warning has been sounded by a reseller at the chalk face providing small companies with virtualisation advice.

  • February 22, 2010 22 Feb'10

    Evolve or die IDC warns channel

    A failure to move toward the as-a-service sales model and other emerging technologies will have potentially dire consequences for traditional resellers, IDC's chief analyst has warned.

  • February 22, 2010 22 Feb'10

    Public sector IT cuts coming regardless of election result

    The threat of cuts in public spending IT are looming large on the horizon regardless of which party wins the election this summer. Over the past decade the importance of the public sector as a customer of IT goods and services has grown considerably...

  • February 18, 2010 18 Feb'10

    Last call for reseller entries for the ACEs

    The landlord is on the brink of banging the bell for last orders. Resellers have just a matter of hours left to enter this year's MicroScope Awards for Channel Excellence (ACEs).

  • February 17, 2010 17 Feb'10

    Final call for reseller entries to the ACEs

    Resellers have just a matter of hours left to enter this year's MicroScope Awards for Channel Excellence (ACEs). The last call has gone out to encourage the channel to get its entries in for the 2010 ACEs which take place on 26 May at the Lancaster ...

  • February 15, 2010 15 Feb'10

    Public sector to be hit hard by job cuts, says HR body

    by Warwick Ashford One in four employers is planning to make redundancies in the first three months of 2010, a survey has revealed. Employers plan to cut an average of 6.2% of their workforce, according to the poll of 700 employers by the ...

  • February 11, 2010 11 Feb'10

    Click here to enter the ACEs 2010

    Enter here

  • February 09, 2010 09 Feb'10

    ACEs 2009: A night to remember

    A look back at 2009's Aces Some photos to remind you of a wonderful evening of winning, fun and entertainment. We look forward to seeing you at this year's event in May. -1) { var key = parms[i].substring(0,pos); var val = parms[i].substring(pos+1...

  • February 03, 2010 03 Feb'10

    IT jobs market continues improvement

    The IT job market has remained buoyant in January despite some other sectors of the economy slowing up compared to a strong finish to last year.

  • February 01, 2010 01 Feb'10

    Five minute interview: Simon Rixon, BT Engage IT

    What is the best/worst advice you have received and from whom? The best advice I have received are the values my parents instilled in me. The worst was my school career service which told me that I would never get a job in IT. What is the best book ...

  • January 29, 2010 29 Jan'10

    Northamber sales and marketing director Chatterton exits

    Northamber is on the hunt for a new sales and marketing director following the departure of previous incumbent Mark Chatterton after six months in the role.