Salesforce Management

  • June 11, 2010 11 Jun'10

    SMEs up for watching the World Cup

    With the opening match of the World Cup just hours away the indications are that majority of small businesses will allow staff to watch the competition rather than to clamp down on viewing in office hours.

  • June 11, 2010 11 Jun'10

    Analysis: Time for the supply chain to improve for workers

    The question of how people are treated throughout the supply chain is one that is edging closer to being a significant issue as the developments with Foxconn's Shenzhen factory illustrate.

  • June 09, 2010 09 Jun'10

    Public sector cuts start to hit job market

    The job market continues to recover from the low point of the recession but there are signs that the rate of improvement is slowing down.

  • June 08, 2010 08 Jun'10

    Photo Gallery: The ACEs 2010 - The Winners

    The MicroScope Awards for Channel Excellence (ACEs) 2010 were held at the Lancaster Hotel in London on 26 May rewarding all levels of the channel for their hard work. What follows are the pictures of all of the winners on the night. -1) { var key =...

  • June 07, 2010 07 Jun'10

    Bridging the skills gap

    A sustained economic recovery might be on the horizon but persistent doubt about the immediate future has precipitated a crunch in the skills market as personnel in senior management positions keep their heads firmly below the parapet.

  • June 03, 2010 03 Jun'10

    Government sets sights on cutting red tape

    The Business Secretary Vince Cable is setting out to cut red tape and reduce expensive legislation that is planned to be implemented but has yet to take effect.

  • May 27, 2010 27 May'10

    Avnet to Azlan; stop poaching our staff

    Azlan's recruitment strategy is facing strong criticism after it poached nearly half of Avnet Technology Solution's Unified Communications team.

  • May 27, 2010 27 May'10

    MicroScope ACEs winners announced

    The fourth MicroScope Awards for Channel Excellence (ACEs) were held in London last night with the achievements across all levels of the industry recognised and rewarded.

  • May 26, 2010 26 May'10

    Recruitment back on the agenda in tech sector

    The recovery is spilling over into the jobs market with a significant number of firms indicating that they will recruit this year. According to the CBI 25% of firms will add staff this year as the number of companies sticking with a recruitment ...

  • May 20, 2010 20 May'10

    Social networking increasing as reseller marketing tool

    Blogs and online sources of news are the main places where IT decision makers are likely to turn to find information about their market.

  • May 18, 2010 18 May'10

    Vertical market spending to grow through to 2014

    Vertical market spending will continue to grow globally as the worldwide economy continues to emerge from recession.

  • May 14, 2010 14 May'10

    Recovery in tech world continues but fragility remains

    The recovery remains fragile and the expected cuts in public sector budgets could put a strain on the tech sector if they are not made sensibly.

  • May 14, 2010 14 May'10

    M&A activity returns to pre-recession levels

    Signs of recovery can be clearly seen in the mergers and acquisition activity in the market with more deals being sealed last month than any time in the last 18 months.

  • May 11, 2010 11 May'10

    Political stalemate is impacting SME confidence

    The on-going uncertainty over who is going to be running the country is having an impact on business confidence in the SME sector.

  • May 10, 2010 10 May'10

    New employment law affecting businesses in the channel

    In recent years, the government has tried to make it easier for everyone to see the legislative changes that are coming by using a common commencement date system, writes Adam Bernstein.

  • May 07, 2010 07 May'10

    Hung parliament not good for SMEs

    A hung parliament is not being welcomed by small businesses keen to see some stability in government. SME lobby group the Forum of Private Business has appealed for a speedy resolution to the outcome of the election process.

  • May 06, 2010 06 May'10

    Election exit polls highlight channel fears of hung parliament

    Exit polls revealed as the polls closed have revealed a hung parliament looks possible producing the situation that the channel has been hoping could be avoided.

  • May 05, 2010 05 May'10

    SMEs voice concerns over lack of political clarity

    Small businesses remain divided on the prospects that lie ahead economically with a significant number being pessimistic about the months that lie ahead.

  • May 05, 2010 05 May'10

    IT jobs market bounces back to pre-recessionary levels

    The IT job market continues to recover from the doldrums of the recession with the demand for both permanent and temporary staff continuing to grow.

  • May 04, 2010 04 May'10

    Emerson still wants to make Chloride part of its 'cradle to grave' service

    Once bitten, twice shy. Not a bit of it. Not for Emerson Network Power anyway.

  • April 30, 2010 30 Apr'10

    Political parties promise help for SMEs

    One of the key battle lines in the election is around the support that the political parties will give to SMEs. In last night's debate between the three leaders of the main political parties all promised to make life better for small firms.

  • April 30, 2010 30 Apr'10

    ComputerLinks shuffles management pack to focus on services

    In its ongoing transition to increase services revenue Computerlinks has announced a reshuffle of its management team. The New market-based distributor has been actively looking to grow business in areas beyond security and increase its services ...

  • April 27, 2010 27 Apr'10

    Tech IPOs return to London after year of silence

    In a further flip for those looking for signs of recovery the first quarter IPO numbers will have made encouraging reading.

  • April 26, 2010 26 Apr'10

    Dow returns to distribution with C2000 marketing role

    Former Dell and Westcoast executive Andy Down has re-emerged in the channel taking a marketing role at Computer 2000. At the same time he arrives at the distributor to take the reigns as director of marketing Alice Smitheman has been appointed as ...

  • April 26, 2010 26 Apr'10

    IT job vacancies continue to recover from recession

    The bounce back in the strength of the IT jobs market has continued through the first quarter with growth in the number of permanent positions being filled.

  • April 26, 2010 26 Apr'10

    Business continuity planning undermined by lack of funding

    The number of companies that have prepared a business continuity plan is disturbingly low with lack of funding blamed for the failure to put measures in place to protect businesses.

  • April 23, 2010 23 Apr'10

    Five minute interview: David Cuss, Quest Software

    MicroScope puts its questions to David Cuss, partner sales manager at Quest Software

  • April 23, 2010 23 Apr'10

    IT supports business in travel chaos

    Despite the General Election campaign and the first ever televised leaders' debate in the UK, it was transport - or rather the lack of it - that dominated the headlines last week.

  • April 23, 2010 23 Apr'10

    Tech firms move closer to paying bills on time

    The time it takes for IT companies to cough up and settle invoices continues to improve as firms start to get closer to paying on time.

  • April 22, 2010 22 Apr'10

    Pritchard gets global Comstor role

    Comstor executive vice president Jon Pritchard has been made worldwide president of the distributor to reinforce its relationship with its key vendor, networking giant Cisco.

  • April 16, 2010 16 Apr'10

    How consumer trends are shaping UC for business

    March's UCExpo trade show in London provided a forum for industry representatives and customers to come together and discuss the growing influence of unified communications (UC) on the working environment and learn how to take advantage of this ...

  • April 14, 2010 14 Apr'10

    Record petrol prices to drive up freight charges in 2010

    Distributors are warning of an increase in freight costs after petrol prices hit a record high this week, with the prospect of further surges in the coming months.

  • April 12, 2010 12 Apr'10

    Nimans grabs former Ingram sales boss

    Nimans and Rocom have hired Ingram Micro's former sales director James Perkins (pictured) to head up group sales at the distributor.

  • April 09, 2010 09 Apr'10

    UK lagging behind US in speed of tech recovery

    The UK and the rest of Europe are going to lag behind the rate of recovery in the IT market set to be enjoyed by the US and Asia Pacific regions.

  • April 09, 2010 09 Apr'10

    Tories plan £4bn savings with IT spending cuts

    The prospect of cuts to public sector IT programs if the Conservatives win the election has been revealed by one of the Tories key advisors.

  • April 09, 2010 09 Apr'10

    Buoyant first quarter builds channel optimism

    Opinion is divided over whether or not the recession is over, but the outlook for 2010 is positive overall, writes Steve Moyes.

  • April 09, 2010 09 Apr'10

    Managing assets in a virtual world

    IT managers need complete visibility of physical and virtual assets for control over costs and licensing, writes Matt Fisher, director of FrontRange Solutions With organisations increasingly investing in virtualisation, asset management is no ...

  • April 08, 2010 08 Apr'10

    Costs of Digital Economy Bill stack up for ISPs

    By Ian Grant Internet service providers (ISPs) face a host of extra coststhat could add up to £15m a year when provisions in the DigitalEconomy Bill become law. This emerged from a consultation document published by theDepartment of ...

  • April 06, 2010 06 Apr'10

    MicroScope ACEs Golf Challenge reaches quarter final stage

    The MicroScope ACEs Golf Challenge in association with VADition and Fortinet has reached the quarter final stage. The final eight competitors have emerged after the original field of 76, which entered the competition last November, have been ...

  • April 06, 2010 06 Apr'10

    Carbon Reduction compliance catches firms unaware

    The industry is calling for more clarification over the impact of the government's little-publicised Carbon Reduction Commitment cap-and-trade scheme, which came into effect on 1 April.

  • April 01, 2010 01 Apr'10

    Phone as well as web needed to seal deals

    A lack of integration between phone and web is undermining some reseller's chances of providing a good service to customers. With most of the emphasis going into web activities firms have overlooked the need to ensure that those investments are ...

  • March 30, 2010 30 Mar'10

    Reseller opportunity as IT professionals leave skill gaps

    The customers that resellers sell into are set to lean even more heavily on dealers with specialist skills in the future as they pull back from carrying out a large number of IT tasks in-house.

  • March 29, 2010 29 Mar'10

    Editor's comment: Consolidation makes it a memorable Monday

    When people come to look back over this year they will remember this week not just for being the one before Easter but also as the moment when consolidation really went up a notch in the channel.

  • March 26, 2010 26 Mar'10

    IT sector payment times improving

    As the recovery starts to kick-in the amount of time it takes companies to pay invoices has continued to improve. According to the latest figures from Experian the IT sector is taking just shy of 15 days longer than terms to cough up payment but ...

  • March 22, 2010 22 Mar'10

    Cost-effective business intelligence for mid-market companies

    New cost-effective business intelligence packages give mid-market companies the kind of analytical tools previously the preserve of large organisations, such as personalised desktop dashboards for each employee, writes Tony Glover.

  • March 22, 2010 22 Mar'10

    Government report accepts need to support SMEs

    The government is facing up to the requirement for better technology and business support for companies outside the capital.

  • March 19, 2010 19 Mar'10

    Unified comms message is still too complex

    It is some time since the concept of unified communications (UC) became generally known, but it is clear that there has been a lack of education around it because challenging questions are still being asked.

  • March 17, 2010 17 Mar'10

    Recession provides chance for skills gap to narrow

    The recession appears to have given the skills gap in the IT industry a chance to close up with the number of trained candidates outstripping the vacancies available. The skills crisis has been an on-going problem for the computer industry.

  • March 15, 2010 15 Mar'10

    Education fears of budget cuts edge closer to reality

    The fears expressed by education specialists at the start of the year at the BETT show around the prospect of losing funds this year are becoming a reality with the government potentially looking to slash £1bn off the budget.

  • March 15, 2010 15 Mar'10

    Tory plan to open up IT tenders plays well in Cameron constituency

    The plans by the Tories to open up large government IT contracts to more players have been welcomed by an IT specialist from David Cameron's own constituency.

  • March 15, 2010 15 Mar'10

    Political parties reminded of importance of IT sector

    With preparations for the election starting to gather momentum the IT industry is also moving to put in its wishes from the next government.

  • March 12, 2010 12 Mar'10

    Analysis: How important is the CEO?

    Just how important is the position of a CEO? It is a fair question to ask after watching SAP Part Company with its CEO Leo Apotheker after just seven months and bring back a dual CEO structure to replace him.

  • March 10, 2010 10 Mar'10

    Fees from channel consultants holding up

    Those specialising in IT consultancy have seen their fees impacted by the downturn but they have avoided being as hard hit as other areas of the economy.

  • March 10, 2010 10 Mar'10

    How important is the role of CEO?

    Amro Gebreel reports on the diverse range of views of the top job from a cross-section of CEOs in the channel. Just how important is the position of a CEO?

  • March 05, 2010 05 Mar'10

    MicroScope ACEs shortlist announced

    The MicroScope Awards for Channel Excellence (ACEs) shortlist has gone live with a large number of companies managing to move one step closer to winning an award.

  • March 02, 2010 02 Mar'10

    Government claims digital skilled workers will benefit industry

    The government has highlighted a potential benefit to the channel of its plans to increase internet and web skills in the population.

  • March 01, 2010 01 Mar'10

    IT has role to play in saving public sector jobs

    The pressure on the government to cut public sector costs does not have to translate into heavy job cuts if technology is used efficiently.

  • February 25, 2010 25 Feb'10

    Westcoast confirms departure of director Dow

    Westcoast has confirmed it has split with long serving director Andy Dow by "mutual agreement".

  • February 23, 2010 23 Feb'10

    Virtualisation skills gap could hold SMEs back

    SMEs face missing out on virtualisation because of a lack of skills with vendors failing to fill the knowledge gap. That warning has been sounded by a reseller at the chalk face providing small companies with virtualisation advice.

  • February 22, 2010 22 Feb'10

    Evolve or die IDC warns channel

    A failure to move toward the as-a-service sales model and other emerging technologies will have potentially dire consequences for traditional resellers, IDC's chief analyst has warned.

  • February 22, 2010 22 Feb'10

    Public sector IT cuts coming regardless of election result

    The threat of cuts in public spending IT are looming large on the horizon regardless of which party wins the election this summer. Over the past decade the importance of the public sector as a customer of IT goods and services has grown considerably...

  • February 18, 2010 18 Feb'10

    Last call for reseller entries for the ACEs

    The landlord is on the brink of banging the bell for last orders. Resellers have just a matter of hours left to enter this year's MicroScope Awards for Channel Excellence (ACEs).

  • February 17, 2010 17 Feb'10

    Final call for reseller entries to the ACEs

    Resellers have just a matter of hours left to enter this year's MicroScope Awards for Channel Excellence (ACEs). The last call has gone out to encourage the channel to get its entries in for the 2010 ACEs which take place on 26 May at the Lancaster ...

  • February 15, 2010 15 Feb'10

    Public sector to be hit hard by job cuts, says HR body

    by Warwick Ashford One in four employers is planning to make redundancies in the first three months of 2010, a survey has revealed. Employers plan to cut an average of 6.2% of their workforce, according to the poll of 700 employers by the ...

  • February 11, 2010 11 Feb'10

    Click here to enter the ACEs 2010

    Enter here

  • February 09, 2010 09 Feb'10

    ACEs 2009: A night to remember

    A look back at 2009's Aces Some photos to remind you of a wonderful evening of winning, fun and entertainment. We look forward to seeing you at this year's event in May. -1) { var key = parms[i].substring(0,pos); var val = parms[i].substring(pos+1...

  • February 03, 2010 03 Feb'10

    IT jobs market continues improvement

    The IT job market has remained buoyant in January despite some other sectors of the economy slowing up compared to a strong finish to last year.

  • February 01, 2010 01 Feb'10

    Five minute interview: Simon Rixon, BT Engage IT

    What is the best/worst advice you have received and from whom? The best advice I have received are the values my parents instilled in me. The worst was my school career service which told me that I would never get a job in IT. What is the best book ...

  • January 29, 2010 29 Jan'10

    Northamber sales and marketing director Chatterton exits

    Northamber is on the hunt for a new sales and marketing director following the departure of previous incumbent Mark Chatterton after six months in the role.

  • January 28, 2010 28 Jan'10

    Expansys boss Butterworth steps down despite upturn in sales

    Expansys chief executive Roger Butterworth has today left the Manchester-based mobility e-tailer more than a decade after setting it up.

  • January 27, 2010 27 Jan'10

    IT jobs continue to recover

    The number of IT jobs continues to rise with strong demand in particular for contract positions in the last quarter of 2009.

  • January 27, 2010 27 Jan'10

    MicroScope ACEs 2010

    Enter this year's awards now! This year the categories in the ACEs have changed to reflect the widespread focus on solution selling offered by the reseller channel.

  • January 26, 2010 26 Jan'10

    Fujitsu strikers take battle to House of Commons

    Unionised Fujitsu workers are planning to attend a parliamentary lobby to increase awareness of redundancies and changes to the pension scheme proposed by the firm.

  • January 22, 2010 22 Jan'10

    Distribution veteran French joins Computer 2000

    Azlan is to make Ian French its latest high profile UK appointment with the channel veteran joining the firm immediately as strategic development director.

  • January 21, 2010 21 Jan'10

    Fujitsu staff extend strike to February

    Fujitsu staff will extend strike action over planned cuts to jobs and pension schemes for a further six days starting tomorrow.

  • January 13, 2010 13 Jan'10

    Fines of up to £500,000 for lost data

    Potential fines of up to £500,000 for breaking the Data Protection Act by failing to adequately protect information could be a boon for the security industry.

  • January 11, 2010 11 Jan'10

    Fujitsu redundancy process discriminatory claims Unite

    Fujitsu's selection criteria for making staff redundant has been described by union Unite as potentially discriminatory against women, part-time and ethnic minority workers.

  • January 06, 2010 06 Jan'10

    IT jobs market continues to recover

    The recovery in the IT jobs market continues with the latest figures recording a fifth consecutive monthly improvement and a return to the sorts of levels of placements enjoyed in the pre-recessionary days of 2007.

  • January 06, 2010 06 Jan'10

    Channel caught in big freeze

    The channel is battling through the wintry weather conditions that have cloaked most of the country in snow. According to the Met Office, Surrey and Hampshire are the worst hit regions of England today following Arctic winds that have blown across ...

  • January 01, 2010 01 Jan'10

    Five minute interview: Robert Furnivall, SAP UK

    MicroScope puts its questions to Robert Furnivall, head of channel, SAP UK What is the worst advice you have received and from whom? "You can carry on playing the rest of the match, your fingers are not broken as you can bend them."

  • January 01, 2010 01 Jan'10

    Five minute interview: David Akka, Magic Software Enterprises (UK)

    What is the best/worst advice you have received and from whom? Best advice: "If you treat your subordinates as privates (rank) they will perform as privates; if you treat your subordinates as generals they will perform as generals."

  • January 01, 2010 01 Jan'10

    Five minute interview: John Cruickshank, Hughes Europe

    Microscope puts its questions to John Cruickshank, sales director, Hughes Europe What is the best/worst advice you have received and from whom? Best: From my earliest mentor in sales - whatever the situation, never give up. Easy to say, hard to do ...

  • January 01, 2010 01 Jan'10

    Firms control costs to weather the storm

    When the world around you is collapsing in terms of orders and pipeline business the most obvious reaction is to turn the focus internally to wrestle with the costs that you can at least control.

  • December 17, 2009 17 Dec'09

    Steria praised by unions over pensions overhaul

    Steria has clearly learned from the mistakes made by corporate giants and worked closely with workers' unions as it closes the final salary pension scheme and moves to a new model.

  • December 16, 2009 16 Dec'09

    Incoming snow threatens repeat of February downtime

    The forecast cold snap for the end of the week has raised fears of a repeat of February’s snow-induced chaos, and comms suppliers have again been talking up the benefits of remote working.

  • December 16, 2009 16 Dec'09

    Networking, storage and software companies top best places to work

    Those brushing up their CVs looking for a job in the new year might well consider targeting Juniper Networks after the vendor came out top of a poll of the best places to work in IT.

  • December 14, 2009 14 Dec'09

    Five minute interview: Nick Wiley, Invomo

    MicroScope puts its questions to Invomo CEO Nick Wiley, What is the best/worst advice you have received and from whom? The best advice I ever heard was from Albert C. Black Jr., president and CEO of On-Target Supplies & Logistics, a US logistics ...

  • December 07, 2009 07 Dec'09

    Five minute interview: John Campbell, QlikTech UK

    MicroScope puts its questions to John Campbell, alliance director at QlikTech UK. What is the best book you have ever read? Anything by my favourite author, Frederick Forsyth. I've read all his books - I love the description, detail, and the ...

  • December 03, 2009 03 Dec'09

    In depth: Marketing matters

    Vendors, distributors and resellers discuss the ins and outs of marketing development funding programmes in a MicroScope virtual roundtable WHO'S WHO.

  • November 23, 2009 23 Nov'09

    IT sector shows improvement as financial strength returns

    The financial state of the IT sector continued to improve with a drop in insolvencies last month accompanied by signs that financial strength to ride out the remaining months of the recession is also returning.

  • November 13, 2009 13 Nov'09

    Services spending to remain tight in 2010

    The move out of recession will impact different parts of the outsourcing market at varying speeds as the constraints on user budgets continue with managed service providers the best positioned to see growth.

  • November 02, 2009 02 Nov'09

    Fujitsu staff vote to strike

    Fujitsu UK workers have voted to strike over planned job cuts and changes to pensions and pay with Unite union reps at the company meeting today to decide what action to take.

  • October 29, 2009 29 Oct'09

    IT payment performance improving, says Experian

    Business payment performance trends look to be heading in the right direction at last, according to the number-crunchers at credit and information services specialist Experian.

  • October 26, 2009 26 Oct'09

    Recession sends IT pros back to school

    A massive proportionof IT professionals are considering studying for new qualifications during the currentrecession to improve theirchances in the job market. According to research from the ITJob Board, 83% of IT professionals are thinking about ...

  • October 20, 2009 20 Oct'09

    Channel Summit: Approaching the cloud with caution and confidence

    In the second part of the MicroScope Channel Summit we asked a panel representing all tiers of the channel what impact they expect from the computing cloud.

  • October 20, 2009 20 Oct'09

    Five minute interview: Craig Whitney, Axway

    Microscope puts its questions to Craig Whitney, vice-president and managing director of Axway. What is the best/worst advice you have received and from whom? Always have a ‘plan B' - from a former manager. Stuff happens, so be prepared for it. What ...

  • October 19, 2009 19 Oct'09

    Sanderson to head up Ingram Micro UK

    Ingram Micro veteran Matt Sanderson is to become UK managing director from the start of next year, ending a lengthy search for a permanent replacement for Julian Klein.

  • September 30, 2009 30 Sep'09

    Small firms braced for business rate rise

    Small resellers could face a hike in business rates from next month as they are revaluated in line with the usual five year review.

  • September 03, 2009 03 Sep'09

    Have staff cuts gone too far?

    There are growing concerns from IT recruiters that cutbacks have gone too deep. In the last six months thousands of people have lost their jobs and the channel and General IT sector has not been immune from those redundancies.

  • September 02, 2009 02 Sep'09

    Recruiter pays firms to take IT staff

    In an innovative move to try and stir the level of full time positions for IT and telco staff a recruitment specialist focusing on that area is offering to pay the first month of the salaries of those staff taken on.