Seconds out for Lord Sugar vs Ian Livingston!

A developing story this morning from the world of Twitter, where UK IT cheerleader and avid cyclist Lord Sugar is, like many others, struggling to come to terms with the world of BT customer services. "Big problem at home with BT Internet," tweeted Sugar this morning." Real cock-up.

Alan Sugar.JPGA developing story this morning from the world of Twitter, where UK IT cheerleader and avid cyclist Lord Sugar is, like many others, struggling to come to terms with the world of BT customer services.

"Big problem at home with BT Internet," tweeted Sugar this morning. "Real cock-up. Brain dead in call centre, clueless."

"This call centre is for biz lines and so-called VIPs," he continued. "Hate to think what happens to normal customers."

"Will spend today making BT CEO sorry he got out of bed this morn," tweeted an aggrieved Sugar just hours ago.

Like those who have been on the receiving end of Lord Sugar's legendary temper, such as Terry Venables, Piers Morgan and a succession of Apprentice candidates, BT boss Ian Livingston would be wise to go to ground.

Network Noise wonders who would come out on top? Self-made tech entrepreneur Sugar or Glaswegian economics grad Livingston?

In the words of Harry Hill, there's only one way to find out...

Update

It would appear as if Lord Sugar's ADSL woes were solved by a personal call from Livingston himself earlier today.

In light of this new dimension to BT's customer services, I'd like to invite Richard Branson to call me and discuss my router.

Photo courtesy Gavin Rodgers/Rex Features

This was last published in December 2010

MicroScope+

Content

Find more MicroScope+ content and other member only offers, here.

Read more on Network Infrastructure Solutions and Services

Start the conversation

Send me notifications when other members comment.

By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy

Please create a username to comment.

-ADS BY GOOGLE

ComputerWeekly.com

  • CIO Trends #6: Nordics

    In this e-guide, read how the High North and Baltic Sea collaboration is about to undergo a serious and redefining makeover to ...

  • CIO Trends #6: Middle East

    In this e-guide we look at the role of information technology as the Arabian Gulf commits billions of dollars to building more ...

  • CIO Trends #6: Benelux

    In this e-guide, read about the Netherlands' coalition government's four year plan which includes the term 'cyber' no fewer than ...

SearchITChannel

Close