Opinion

Opinion

• What are the risks of not responding to a critical alarm in time?

  When selling management tools, managed service providers need to educate users about the importance of acting on the alarms generated by such equipment  Continue Reading

• Apstra stops the cyber criminals from loitering with intent

  Intent-based networking fine-tunes all the complicated variables that influence the performance of a network infrastructure and can head off any potential cock-ups  Continue Reading

• Why organisations cannot afford to get carried away with contact centre success

  To build sustainable success in the contact centre world, you need a strong focus on business goals, incremental business gains, teamwork and a culture based on trust  Continue Reading

• Shifting business model to benefit from the rise in cloud

  Channel partners will need to undergo their own version of digital transformation to take full advantage of the shift to cloud  Continue Reading

• How to train channel staff

  Having trained staff leads to better growth for your business and is something the channel needs to focus on – but how to go about it?  Continue Reading

• Save your tiers – Infosec 2019 could be the start of a common-sense revolution, says Becrypt

  There are changes afoot in the infosecurity market, with Deep Secure seeking partners’ help in fighting the curse of steganography, Ignition Technology’s identity offering creating appeal beyond the IT department, and Becrypt taking its disk ...  Continue Reading

• Scaling new heights

  In the third and final part in his series, Predatar’s Alistair Mackenzie considers the top four technological challenges businesses are likely to face when they’re looking to scale their recurring revenue model  Continue Reading

• Security chiefs: don’t ignore the 5G future, it’s coming fast

  The benefits of 5G are numerous, but so are its challenges. Greg Day, vice-president and CSO, EMEA, at Palo Alto Networks, discusses what security executives need to know  Continue Reading

• How to make channel sales work

  To be effective in channel sales, you have to be a great project manager, able to influence without formal organisational power and operate effectively at every level in an organisation. Read on for advice on how to succeed  Continue Reading

• A bridge too VAR

  The expedition from VAR to MSP is not short of challenges but, equipped with the right map, ambitious companies can feel more confident in getting past first base. In the second part of his series, Predatar CEO Alistair Mackenzie takes a closer look...  Continue Reading

• A private matter for Zuckerberg

  Has Facebook boss seen the light on user privacy?  Continue Reading

• Ransomware and the danger of MSP lock-out

  Recent attacks on managed service providers have highlighted remote monitoring and management vulnerabilities, reinforcing the need for a security-centric approach in MSPs’ foundational practices  Continue Reading

• Continuum says there’s money in cyber crime, but SignIn pulls us back from the brink

  Cyber crime looks like child’s play in TV dramas – and could the visitor’s book at datacentres be a weak link in security?  Continue Reading

• VAR from the madding crowd

  Predatar’s CEO reflects on the transformation from VAR to MSP, highlighting some of the key milestones and the obvious pitfalls to avoid  Continue Reading

• Why software patch management matters

  When building a business case for software patch management, focus on its ability to protect against malware, ransomware, phishing and other security threats, thereby reducing the risk of downtime  Continue Reading