Software Applications and Services
The software market is a side of the IT industry that is home to some of the largest names in the business, but the growth in open source software has shown it is not just all about Windows. As well as the operating system competition, there have also been changes in the way software can be delivered with Software-as-a-Service (SaaS) becoming more popular. This section of the site will cover all of the latest software applications and services issues.
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E-Zine
01 Dec 2023
MicroScope: What does the future hold for Industry 5.0?
In this issue, we explore the future of Industry 5.0 to discover whether it’s truly a tech revolution or just the next step in what has been promised since Industry 4.0. Also learn more about the risks and impacts of generative AI on data compliance and compliance, as well as seven steps you should take to engage customers while providing services Continue Reading
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News
08 Nov 2023
NTT Data strengthens SAP channel position with Sapphire
Tie-up will provide greater coverage of the mid-market customer base and provide more geographical reach Continue Reading
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Opinion
07 Nov 2019
What’s in a name? Inside sales versus telesales
Inside sales seems much the same as telesales, only dressed up for the modern age. What's brought the change about and is it really so different from what we already know? Continue Reading
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News
06 Nov 2019
VMware nudging partners towards SaaS model
Software and services is the way that the vendor is expecting more of its partners to go Continue Reading
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E-Zine
01 Nov 2019
MicroScope: The growing SD-WAN opportunity
After plenty of hype, software-defined wide-area networking is delivering revenues for the channel, but how are partners taking advantage of it? Also read about how to tackle the growing skills gap in the face of Brexit, and how businesses are supporting intelligent workspaces Continue Reading
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Opinion
30 Oct 2019
What resellers want: Countering customer frustrations
Alex Tatham, managing director of Westcoast, discusses his conclusions from the results of the company’s recent survey Continue Reading
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Opinion
29 Oct 2019
Changing of the guard: Will technology leaders soon set business strategy?
IT must increasingly align with the business to keep up with modern customer demands, leading to a change of how the technology leadership role is performed Continue Reading
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News
29 Oct 2019
NetSuite makes “largest ever” investment in channel
ERP software vendor outlines new partner programme Continue Reading
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News
17 Oct 2019
Claris boss looking to add thousands of developers
The CEO of the workplace technology specialist has an ambition to significantly extend its developer community Continue Reading
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Opinion
17 Oct 2019
Digital transformation: How far are we really in the journey?
Are customers really in as much of a hurry to digitally transform as the shrillest advocates of the technology would like us to believe? Continue Reading
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E-Zine
04 Oct 2019
MicroScope: What’s next for the channel?
The fourth quarter is the busiest in the channel, so we talk to experts to ask what technologies should be selling strongly in the coming months. Also, discover whether vendor certifications are really worth it, and what Brexit could mean for the GDPR sales pitch Continue Reading
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Opinion
03 Oct 2019
What can IT providers learn from the Tortoiseshell Group attack
Following recent news around the Tortoiseshell Group attack targeting IT providers in Saudi Arabia, Alex Bransome discusses what IT providers can learn from the attack and advises on ways to reduce the risk of supply chain attacks Continue Reading
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Opinion
02 Oct 2019
Supporting intelligent workspaces
As new technology continues to drive new ways of working, IT departments need support in facilitating the flexibility and connectivity demanded by today’s tech-savvy workforce Continue Reading
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News
19 Sep 2019
Quest and SecureAuth look for growth through the channel
If you have ambitious targets to meet then there is no better way of cranking up the sales activity than deepening relationships with the channel Continue Reading
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E-Zine
06 Sep 2019
MicroScope: Helping digital transformation
Find out how the channel is helping customers to digitally transform their businesses to keep up with trends and plan for the future, and read about what changes could come about from the shift to business-led IT. Read the issue now. Continue Reading
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News
29 Aug 2019
Tech Data CEO points to Q2 results as validation of strategy
Rich Hume is keen to move the firm to higher value solutions and viewed the second quarter results as a sign that the strategy is delivering Continue Reading
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News
23 Aug 2019
Channel advice: How to spend the holiday weeks
Staff might be coming and going topping up their tans but there is still plenty that the channel can do both internally and crucially externally with customers Continue Reading
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News
19 Aug 2019
IT Lab acquires Mirus IT
Managed services player with a focus on Microsoft takes revenues past the £75m mark with a move to pick up Mirus Continue Reading
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Feature
15 Aug 2019
Cyber security and the channel
Leading lights in the industry give their assessment of where the cyber security market is headed in the second half of 2019 Continue Reading
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Feature
12 Aug 2019
Control or shift – channel’s role in the move to business-led IT
What impact could the shift to business-led IT have on channel partners’ role with customers and the relationships they have grown and developed within customer organisations? Continue Reading
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Opinion
05 Aug 2019
Are you ready to trade with the world on Brexit day?
While some claim there are no freight management systems in place to help businesses trade after Brexit, the vendors of such systems – both traditional and newer, more user-friendly versions – would disagree Continue Reading
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News
02 Aug 2019
Ultima talks of growth prospects after landing PE investment
The intelligent automation specialist has gained a significant investment from a private equity backer that will give it the chance to dedicate funds to both its product strategy and M&A activity Continue Reading
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News
01 Aug 2019
Ingram Micro extends AWS relationship to cover UK&I
Distributor builds on existing US relationship to add AWS to its UK and Ireland portfolio Continue Reading
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News
23 Jul 2019
Microsoft's OpenAI investment a positive for developers
The $1bn multi-year investment should put Microsoft developers at the forefront of coming up with artificial intelligence tools for the Azure Cloud Continue Reading
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News
19 Jul 2019
Partners help Microsoft deliver solid fourth quarter
Vendor's CFO highlights the role that partners have played in the vendor's crucial fourth quarter Continue Reading
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News
18 Jul 2019
Nadella: Trust has to be earned every day
Microsoft CEO uses Inspire keynote to cover the importance of building trusted relationships Continue Reading
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News
17 Jul 2019
Customers don't fear AI but need plenty of education around it
A couple of pieces of research into the reaction of UK businesses to artificial intelligence has indicated there is an educational role for the channel to play if the technology is to become more widely adopted Continue Reading
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News
12 Jul 2019
Microsoft climbs down over IUR changes
Vendor performs a U-turn in the face of mounting partner opposition over plans to cut back software licenses for internal use Continue Reading
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News
12 Jul 2019
IUR row overshadowing Microsoft Inspire
Vendor's honesty about the costs of providing partners with licenses dominating the Inspire build-up Continue Reading
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Opinion
11 Jul 2019
The hybrid cloud and clearing technical debt
When done properly, hybrid infrastructure can deliver efficiency, cost savings and performance, but with so many options available, good advice from a channel partner is key to achieving these benefits Continue Reading
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News
11 Jul 2019
OpenText: Partners in “incredible position” in post-ERP world
Channel partners should guide customers in their transition to next generation information management Continue Reading
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Feature
10 Jul 2019
OpenText looks to channel to fulfil ambitious growth
EIM software specialist OpenText reveals plans to grab enterprise market share from rivals Continue Reading
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Opinion
09 Jul 2019
Brexit: the demo and the reality
IT industry should make it clear whether the “technological solutions” being bandied about by politicians to solve the Irish border problem are realistic Continue Reading
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News
09 Jul 2019
K3 boss upbeat on business transformation progress
The ERP specialist has indicated it continues to improve its fortunes, despite issuing some challenging H1 numbers Continue Reading
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E-Zine
05 Jul 2019
MicroScope: The effects of Brexit
Brexit is still to be delivered, but the channel has to carry on as usual – discover how executives are reacting to the effects of Brexit on business. Also read about the pros and cons of virtual storage, and how Barracuda is helping partners go further Continue Reading
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Opinion
02 Jul 2019
What are the risks of not responding to a critical alarm in time?
When selling management tools, managed service providers need to educate users about the importance of acting on the alarms generated by such equipment Continue Reading
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Opinion
01 Jul 2019
Apstra stops the cyber criminals from loitering with intent
Intent-based networking fine-tunes all the complicated variables that influence the performance of a network infrastructure and can head off any potential cock-ups Continue Reading
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Opinion
24 Jun 2019
Why organisations cannot afford to get carried away with contact centre success
To build sustainable success in the contact centre world, you need a strong focus on business goals, incremental business gains, teamwork and a culture based on trust Continue Reading
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News
24 Jun 2019
IoT seen as key revenue and fresh business generator
CompTIA has turned to its emerging technology community to ask what technologies are going to drive opportunities and for the second year IoT has topped the list Continue Reading
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Opinion
21 Jun 2019
Shifting business model to benefit from the rise in cloud
Channel partners will need to undergo their own version of digital transformation to take full advantage of the shift to cloud Continue Reading
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News
19 Jun 2019
Blue Prism snaps up Thoughtonomy
Channel building intelligent automated specialist the target of an acquisition which leads to joint commitment to continue building the partner network Continue Reading
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News
19 Jun 2019
HPE to go fully as a Service
The firm has set 2022 as the deadline all of its portfolio will be available on an as a Service basis with the channel playing a key role delivering it Continue Reading
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News
17 Jun 2019
CRM sellers advised to push cloud offerings
With three quarters of CRM sales heading into the cloud those looking to make revenues in the market need to have a strong SaaS offering Continue Reading
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News
14 Jun 2019
Advanced thanks channel for delivering growth
Changing market conditions have played into the hands of software player Advanced and its partners Continue Reading
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News
13 Jun 2019
Splunk encouraging partners to look beyond security
The vendor's recently appointed EMEA channel boss is keen to get partners selling its technology to more than just security customers Continue Reading
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News
11 Jun 2019
Cisco bringing networking pros and software developers together
Vendor wants to increase levels of network automation and is rolling out certifications and training to unify the channel's networking and software expertise Continue Reading
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E-Zine
07 Jun 2019
MicroScope: Sourcing IT among the clouds
In this issue, discover how outsourcing is changing as the anything-as-a-service model takes off, and read about the channels promising start to the year from the viewpoint of experts Continue Reading
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Opinion
04 Jun 2019
Save your tiers – Infosec 2019 could be the start of a common-sense revolution, says Becrypt
There are changes afoot in the infosecurity market, with Deep Secure seeking partners’ help in fighting the curse of steganography, Ignition Technology’s identity offering creating appeal beyond the IT department, and Becrypt taking its disk encryption and data protection products direct to resellers Continue Reading
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News
03 Jun 2019
GCI beefs up Microsoft skills with Modality buy
The firm has made its first acquisition since it gained access to a sizable M&A war chest last May Continue Reading
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News
30 May 2019
More AI education needed
CompTIA finds that many firms are in the dark over the technology and would benefit from some guidance over its advantages Continue Reading
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News
24 May 2019
Salesforce reaches out to ISV community
The firm has made changes to its app platform to arm ISVs with more information about how their software performs Continue Reading
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Feature
24 May 2019
Brexit crisis: How are businesses coping?
Theresa May’s impending departure has only deepened the confusion surrounding Brexit – so what does the business community make of it all? Continue Reading
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Opinion
23 May 2019
Scaling new heights
In the third and final part in his series, Predatar’s Alistair Mackenzie considers the top four technological challenges businesses are likely to face when they’re looking to scale their recurring revenue model Continue Reading
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News
16 May 2019
Firm grip on technical asset management eluding most customers
Real time insights into the technology estate is a wish for the majority of customers but at the moment just remaining a dream which is opening up an opportunity for the channel Continue Reading
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News
15 May 2019
Oncore IT and Node4 hit the acquisition trail
Both firms bolster their activities through purchases that will deliver unified comms for Oncore IT and SaaS skills for Node4 Continue Reading
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Opinion
10 May 2019
A bridge too VAR
The expedition from VAR to MSP is not short of challenges but, equipped with the right map, ambitious companies can feel more confident in getting past first base. In the second part of his series, Predatar CEO Alistair Mackenzie takes a closer look at the importance of a strong culture and highlights why marketing should no longer be viewed as an afterthought Continue Reading
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E-Zine
07 May 2019
MicroScope: A virtual world
In this month's issue, we cover changes in distribution and the challenges being faced by those aiming to add value Continue Reading
- Opinion 03 May 2019
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News
01 May 2019
Channel hitting the SME market for Dropbox
Partners delivered growth for the content and collaboration specialist last year and the foundations are building built to support future efforts Continue Reading
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Opinion
25 Apr 2019
VAR from the madding crowd
Predatar’s CEO reflects on the transformation from VAR to MSP, highlighting some of the key milestones and the obvious pitfalls to avoid Continue Reading
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News
25 Apr 2019
Microsoft signals CPU shortages are easing
Firm's CFO indicates the worst is over as it updates the markets on its fiscal third quarter performance Continue Reading
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News
23 Apr 2019
SAP users get the chance to rate and compare resellers
A TripAdvisor type system means that customers will be able to click through resellers looking for those with the best skills and ratings Continue Reading
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Feature
18 Apr 2019
How to protect your intellectual property
Just what is intellectual property and why does it matter to a small business? Here is some practical advice to protect the unique aspects of your business from competitors Continue Reading
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Opinion
04 Apr 2019
Why software patch management matters
When building a business case for software patch management, focus on its ability to protect against malware, ransomware, phishing and other security threats, thereby reducing the risk of downtime Continue Reading
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News
19 Mar 2019
K3 restructuring helps firm move back into the black
ERP specialist has turned around losses as the consequences of a two-year operational review start to bear fruit Continue Reading
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News
06 Mar 2019
Partner numbers and investment up at Salesforce
The CRM firm has revealed that it has grown its partner base and seen an increasing number go through certifications Continue Reading
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News
05 Mar 2019
Civica picks up SaaS player TranSend
The acquisition will add delivery management tools to the Civica portfolio and give it more options to pitch around those looking for help with transport and logistics Continue Reading
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E-Zine
01 Mar 2019
MicroScope: Making tracks to SD-WAN growth
SD-WAN is a technology on the rise and there are clearly plenty of channel opportunities out there for those that get a firm grip on deployment and installation Continue Reading
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News
26 Feb 2019
Cohesity reaches out to ISVs
The storage player has launched an app market place and increased the support it can offer developers Continue Reading
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Opinion
20 Feb 2019
Eight tips to lead your prospect from discovery to purchase
With stronger competition than ever, it can be difficult for the channel to help their teams succeed in their sales proposals – here are eight tips to help you on your way Continue Reading
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News
18 Feb 2019
Advanced brings more mainframe options to UK with GT Software
GT Software gets a chance to get into the UK market via an exclusive partnership with Advanced Continue Reading
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Feature
13 Feb 2019
Electric cars could be the vehicles for a channel coup
Electric cars could have a more profound effect than simply just helping drivers get from A to B argues Nick Booth Continue Reading
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E-Zine
01 Feb 2019
MicroScope: Look to the future
This issue discusses the main threats and opportunities in the channel for 2019, as well as presents an in-depth look at what tech is likely to dominate the world of storage Continue Reading
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Opinion
30 Jan 2019
What has the channel ever done for digital transformation?
How the channel can play an important role in the drive for digital transformation Continue Reading
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News
29 Jan 2019
Scalable Software launches partner programme and signs distributor
The IT asset specialist is looking to work more formally with the channel to drive growth and increase the support it can offer partners Continue Reading
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News
24 Jan 2019
Citrix identifies existing customer opportunity
The CEO of Citrix has revealed that the company believes it has only just scratched the surface with its customer base Continue Reading
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News
23 Jan 2019
Rubrik formalises programme for ISVs
Cloud data management player Rubrik is looking to build a stronger ecosystem with its latest technology partner programme Continue Reading
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News
14 Jan 2019
Sabio extends workforce optimisation depth with Callware buy
Sabio strikes its fifth acquisition in two years as it extends both technological depth and its geographical footprint Continue Reading
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E-Zine
07 Jan 2019
MicroScope: Leading the way with SD-WAN
In this issue, read about how to help partners on their SD-WAN journey, as well as get up to date with the security predictions for the year ahead Continue Reading
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News
03 Jan 2019
Vector Capital acquires Aspect Software
Acquisitions could be on the cards after Vector indicates it has growth plans for the business Continue Reading
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Opinion
12 Dec 2018
Trying to make an Android appear to be an Apple
Just when does it help an Android app developer appear as if they are actually producing something for an Apple device? Billy MacInnes finds out Continue Reading
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E-Zine
07 Dec 2018
MicroScope: Tech for good
In this issue, read about why CEOs are talking about the positives of technology and why the channel will need to do the same Continue Reading
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Opinion
06 Dec 2018
A failure to communicate
Billy MacInnes comments on Microsoft's recent price rises, which have not gone down well with the public sector with the channel getting some blame for not communicating the issue Continue Reading
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Opinion
06 Dec 2018
Wireframer could save NHS from gung-ho developers argues Thoughtonomy
There are many ways that hospital patients could be protected by machines, but Nick Booth warns that we have to make sure these systems don’t fall victim to developer impatience Continue Reading
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News
20 Nov 2018
Public sector unhappy with Microsoft price rises
Public sector IT group hits out at price rises and has some criticism of the role of resellers in communicating it Continue Reading
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News
19 Nov 2018
Data will be flowing through the retail systems this Black Friday
Resellers that support the retail sector will be keeping a keen eye on how their customers react to the huge amounts of data that will be generated this coming weekend Continue Reading
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Feature
15 Nov 2018
AI's moment has arrived for the channel
Vendors are making moves around artificial intelligence and more customers are starting to exploit the technology Continue Reading
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News
08 Nov 2018
Rackspace: Blocks will benefit channel and a UK welcome for RelationEdge
Rackspace expects its flexible service blocks approach will benefit the channel and the firm has introduced RelationEdge to the UK Continue Reading
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News
02 Nov 2018
Customers want more automation and better data
A global Cisco study has found that customers looking to innovate need to take the pressure off the IT budget by getting better at predicting where problems might occur Continue Reading
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News
02 Nov 2018
Datto “accelerating innovation” with latest updates
Vendor believes more frequent update cycle is better for managed service providers Continue Reading
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E-Zine
02 Nov 2018
MicroScope: Grow with peer-to-peer lending
In this issue, read about how peer-to-peer lending might just be the alternative the channel has been looking for, and whether Brexit means business as usual Continue Reading
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News
31 Oct 2018
Microsoft sounds AI warning
Those customers that do not take an interest in artificial intelligence face losing ground and missing out on the benefits Continue Reading
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News
29 Oct 2018
IBM pledges to support Red Hat developer community post acquisition
Big Blue's decision to strike a multi-billion deal for open source player Red Hat means it gains a firm with a strong channel and developer network Continue Reading
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News
18 Oct 2018
Decision Inc buys stake in SAP player Copperman Consulting
South African firm makes move for UK SAP specialists to increase global footprint and gain a UK base Continue Reading
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Opinion
18 Oct 2018
Nuxeo aims to help companies with problems of subject access review and digital transformation
Subject access reviews cost money and Nick Booth finds someone that not only understands how to save customers a few pennies but also how to help the channel make some Continue Reading
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E-Zine
05 Oct 2018
MicroScope: Tap into wearables
An issue looking at opportunities in virtual reality, health and fitness give the channel a clear run for wearable technology Continue Reading
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News
05 Oct 2018
Application development market braced for Brexit impact
Warnings have been sounded over the likely prospects for the application development, testing and maintenance market as a result of Brexit Continue Reading
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News
03 Oct 2018
Consolidation hits Microsoft channel with IT Lab and Content and Code tie-up
The combination of IT Lab and Content and Code will create one of the largest Microsoft partners in the UK Continue Reading
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News
02 Oct 2018
Civica snaps up iCasework to bolster GDPR support
The firm has made its fifth acquisition this year to add more depth to the support it can provide for customers looking for GDPR support Continue Reading
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News
28 Sep 2018
Tech Data gearing up for HP TaaS push
The distributor is encouraging SME resellers to get involved with the vendor's Technology as a Service approach Continue Reading
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News
26 Sep 2018
Against a backdrop of Microsoft price rises it's time for the SAM message
Planned price changes that come in from Monday should mean that those pitching software asset management should find a more receptive audience Continue Reading
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News
25 Sep 2018
Community Brands strengthens education pitch with Groupcall buy
US firm snaps up UK education specialist to react to changes in the schools market Continue Reading
