News

Customer Relationship Management (CRM) Services

• July 07, 2025 07 Jul'25

  Channel moves: Who’s gone where?

  Moves this past week at BCS, 8x8, Leaseweb, Alteryx, CyberArk and TrafficGuard

• February 17, 2025 17 Feb'25

  Channel moves: Who’s gone where?

  Last week saw ATSG solidify its management structure after the Evolve IP merger, plus some personnel moves at BCS, Fivetran, Armis and Rimes

• January 30, 2025 30 Jan'25

  QBS Software picks up Prianto

  Expansive distributor seeks to strengthen its EMEA position with a move for fellow channel player with wide geographical reach

• December 04, 2024 04 Dec'24

  Salesforce partners alerted to AI Agent opportunities

  Vendor shares details of current state of UK’s ability to use AI as it looks to shake-up the market

• October 03, 2024 03 Oct'24

  Kerv deepens Microsoft expertise with Inciper buy

  Kerv’s acquisition is its first struck since the managed services player attracted a fresh backer earlier this year

• May 09, 2022 09 May'22

  Tech Data enhances managed print offering

  Distributor adds more depth to its OpenMPS cloud-based offering after getting partner feedback

• April 12, 2022 12 Apr'22

  Content+Cloud picks up Microsoft Dynamics player Azzure IT

  Acquisition comes just a few months after the channel player was itself a target of a deal that has given it more muscle in the market

• October 04, 2021 04 Oct'21

  Enterprise software an investment target

  The channel has seen investment levels rise this year, and market dynamics are making those involved with supporting the changing working world attractive to backers

• September 20, 2021 20 Sep'21

  K3 continues to slim down business with Sage unit sale

  Pinnacle Computing adds more depth to its claim to be the leading Sage channel partner with the acquisition

• July 21, 2021 21 Jul'21

  Computacenter on track for another strong year

  Computacenter issues trading update covering H1, with the business enjoying growth and positioned to build on that in the second half

• July 01, 2021 01 Jul'21

  Coupa takes sustainability pitch to the channel

  Business spend management specialist puts more emphasis on environmental product features as customers look to measure their green credentials

• March 08, 2021 08 Mar'21

  Sabio moves for Salesforce partner makepositive

  Customer experience specialist Sabio again turns to acquisition as a route to expanding its capabilities and market reach

• January 14, 2021 14 Jan'21

  Kaseya CEO: MSPs stopped an SME catastrophe

  The managed service community has kept many small and medium-sized enterprises going throughout the course of the pandemic, says Kaseya CEO

• October 12, 2020 12 Oct'20

  Nutanix looks for GSI growth

  Pressure is increasing to demonstrate to customers that cost savings can be realised quickly, according to the GSI leader at Nutanix UK

• June 22, 2020 22 Jun'20

  Dell and Rackspace strengthen edge pitch

  Vendors launch fresh products and services to make sure the channel has the answers that customers are increasingly looking for

• June 17, 2020 17 Jun'20

  Ingram Cloud Summit shares thoughts on the long view

  Sessions at the distributor's virtual conference look beyond the current demands of the pandemic to what will be coming next

• March 16, 2020 16 Mar'20

  Sabio hits the acquisition trail again with DVELP buy

  Customer experience specialist Sabio makes its eighth deal in the space of three years

• January 13, 2020 13 Jan'20

  Sabio continues down acquisition path with Team vision buy

  Customer experience player looks to Spain for its latest acquisition opting to snap up fellow CX specialist Team vision

• August 29, 2019 29 Aug'19

  Tech Data CEO points to Q2 results as validation of strategy

  Rich Hume is keen to move the firm to higher value solutions and viewed the second quarter results as a sign that the strategy is delivering

• June 17, 2019 17 Jun'19

  CRM sellers advised to push cloud offerings

  With three quarters of CRM sales heading into the cloud those looking to make revenues in the market need to have a strong SaaS offering

• May 24, 2019 24 May'19

  Salesforce reaches out to ISV community

  The firm has made changes to its app platform to arm ISVs with more information about how their software performs

• March 06, 2019 06 Mar'19

  Partner numbers and investment up at Salesforce

  The CRM firm has revealed that it has grown its partner base and seen an increasing number go through certifications

• November 19, 2018 19 Nov'18

  Data will be flowing through the retail systems this Black Friday

  Resellers that support the retail sector will be keeping a keen eye on how their customers react to the huge amounts of data that will be generated this coming weekend

• August 22, 2018 22 Aug'18

  ScanSource snaps up Salesforce partner Canpango

  Another deal struck in a summer of consolidation sees ScanSource increase its CRM options with Canpango

• May 18, 2018 18 May'18

  Salesforce leaning on partners in enterprise push

  Channel thanked for the progress made so far but sizeable market opportunity is still there to address